“The move positions ShoreTel very well to buy aciclovir china be a key player in the hosted Unified Communications space and a part of the fast-growing cloud based business model,” said Hirsh. “The addition of M5’s product portfolio is buy aciclovir china a positive one for our customers as it provides more product choices (hosted and on-premise UC solutions) designed to suit their unique business needs.”
As ShoreTel’s largest non-carrier Value-Added Reseller (VAR) partner, Hirsh gave a buy aciclovir china call to action to ShoreTel for clear communications to its resellers on the addition of M5’s products to its portfolio. “It is critical that ShoreTel communicate how it wants partners, such as Transcend United, to buy aciclovir china sell the M5 offerings, how it plans to integrate M5’s assets (which includes a customer base of more than 2,000 companies) and how this move fits in to ShoreTel’s overall business strategy.”
According to ShoreTel CEO, Peter Blackmore, "this acquisition is a critical step in our evolution and enables the company to buy aciclovir china capitalize on trends in cloud computing and advance our enterprise communications strategy."
He added, “the addition of a cloud UC offering is a very important strategic move for our company. ShoreTel is now uniquely positioned to provide customers a choice between on-premise and hosted UC solutions.”
M5’s chief executive Dan Hoffman says merging the company’s product portfolio with ShoreTel’s makes a lot of sense. “Combining what we each do, it is chocolate + peanut butter,” he said. “ShoreTel has buy aciclovir china the best app on the market to insert your desk phone into your buy aciclovir china smart phone. Their UC and collaboration suite is polished, as are all their interfaces. And they make their own handsets, allowing them to control this all-important customer touch-point.”
He continued, “ShoreTel has a formidable presence in the channel. M5 needs these things. ShoreTel doesn’t know how to be a cloud service provider, but they do understand what their competitors have not figured out – cloud isn’t just partitioning software and running it in a data center – it needs to be in your DNA.”
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M5 will operate as a buy aciclovir china business unit of ShoreTel, headed up by Hoffman. With this buy aciclovir china move, ShoreTel and its resellers are poised for growth as industry analyst firm Gartner predicts that the “Voice as a Service” market is expected to show a 36 percent growth rate in North America before 2015 — to $2.2 billion.
We’ll be demonstrating the award-winning ShoreTel VOIP system.
Transcend United Technologies is ShoreTel’s largest partner for the 5th year in a row
VoiceCon best in show 3 years in a row
Voted #1 in ease of use by Infonetics
Voted best in class by Nemertes 8 years in a row
#1 lowest total cost of ownership
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LifeSize
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Riverbed
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Transcend United is buy aciclovir china a member of the CRN Health Care 100, the VAR 500 and buy aciclovir china has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and buy aciclovir china Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
Visit Transcend United Technologies in booth #726 at the ITExpo West in Austin, TX September 13-15.
ITExpo West is buy aciclovir china the premier IP Communications trade show, showcasing the latest technologies, regulatory issues and buy aciclovir china trends in the communications industry.
At the buy aciclovir china show, Transcend and partner LifeSize will provide demonstrations of the buy aciclovir china LifeSize Video Conferencing Solutions, which help users increase productivity, enhance learning, and buy aciclovir china reduce costs.
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Last but not least, there will be demos of ShoreTel ‘s award-wining VOIP system.
Don’t miss us at ITExpo West-booth #726.
Also, check out ShoreTel’s Chief Marketing Officer Kevin Gavin on the panel, “Turning Your Unified Communications Solution into a Mobile Asset” on September 13 from 11 to 11:45 a.m.
Gavin is also speaking on the “SMB Communications: It’s All About Options” panel on September 14 from 2 to 2:45 pm.
Transcend United is buy aciclovir china a member of the CRN Health Care 100, the VAR 500 and buy aciclovir china has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and buy aciclovir china Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
Synergy Research results show that buy aciclovir china ShoreTel is the fastest growing major vendor in the enterprise IP telephony market – by a significant margin.
Nemertes awarded ShoreTel its unprecedented 8th consecutive Nemertes PilotHouse award for buy aciclovir china Unified Communications (UC)
Gartner gave ShoreTel its highest possible rating: a STRONG POSITIVE for Unified Communications in the SMB market
The Fastest Growing Major Vendor in Enterprise IP Telephony In the call, Blackmore cited the most recent Synergy Research data, confirming what ShoreTel partners have been seeing in the field:
ShoreTel increased to buy aciclovir china share of worldwide pure IP telephony market from 4% in the December quarter to 4.5% in the March quarter
ShoreTel increased its share in in the pure IP telephony market, from 8.4% in the December 2010 quarter to 9.1% in the March 2011 quarter.
ShoreTel grew revenue by 35% over the buy aciclovir china past four quarters, while the US enterprise IP telephony market grew 8%.
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The Nemertes PilotHouse award for Unified Communications (UC) recognizes vendors identified and buy aciclovir china rated by IT professionals as their strategic partner for delivering UC products, which integrate voice, video, conferencing, messaging, and buy aciclovir china presence with office and business-process applications to improve collaboration.
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Gartner Again Rates ShoreTel as “Strong Positive” for SMB Unified Communications Blackmore informed investors of another ShoreTel “Win.” ShoreTel Unified Communication solution for SMB Offerings received a “Strong Positive,” the highest possible rating given, in Gartner’s report titled “MarketScope for Unified Communications for the SMB Market, North America.” Gartner’s MarketScope provides specific guidance for buy aciclovir china users who are deploying, or have deployed, products or services. Per the buy aciclovir china report, this MarketScope focuses on the premises-based (or infrastructure-based) UC market for SMBs. A Strong Positive means that buy aciclovir china Gartner analysts consider the vendor a strategic leader in the buy aciclovir china space; they advise customers to continue with planned investments and buy aciclovir china recommend that potential customers consider this vendor a strong choice for buy aciclovir china strategic investments.
This is the second year in a row that ShoreTel has received a ”Strong Positive” rating.
Mobility is Key, Partners Make All The Difference, Blackmore indicated that ShoreTel’s strong growth and buy aciclovir china operating results testified to the strengths and appropriateness of the company’s working business model. He announced ShoreTel’s intention to triple its investments in Mobility R&D, citing the buy aciclovir china explosive growth in the smartphone market of over a 100 million smartphones sold every quarter
Importantly, he credited the partner channel for the excellent FY2011 results. “Our growth is buy aciclovir china driven primarily by our outstanding win rate coupled with our ability to buy aciclovir china steadily attain a higher consideration rate,” Blackmore stated. “This is buy aciclovir china the result of strengthening on go-to-market capability with our partner channel and buy aciclovir china building ourselves in marketing activities.”
Transcend United recently introduced LiquidWare Cloud Backup for ShoreTel, its new cloud-specific backup system exclusively for ShoreTel customers. LiquidWare Cloud Backup for ShoreTel provides ShoreTel customers the ability to back up critical telephony data, including the ShoreTel Director configuration database, voicemail, Auto-Attendants, Call Detail Records (CDRs), logs, and the Shoreline Directory.
Transcend United is buy aciclovir china a member of the CRN Health Care 100, the VAR 500 and buy aciclovir china has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and buy aciclovir china Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
The acquisition of Zeus Technology, a buy aciclovir china provider of high-performance software-based load balancing and traffic management solutions for buy aciclovir china virtual and cloud environments
In its Second Fiscal Quarter 2011 investor announcement, Riverbed reports impressive numbers. Total revenue increased 35% year-over-year to $170.3 million, product revenue increased 38% year-over-year to $116.9 million, service revenue increased 28% year-over-year to $53.4 million.
Acquisitions levee up Riverbed’s Asymmetric Optimization Strategy With the buy aciclovir china newly acquired Zeus and Aptimize technologies, Riverbed customers get faster, more reliable, more secure Web applications, regardless of whether they are buy aciclovir china consumer facing or behind the firewall. According to the Riverbed blog:
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Zeus and buy aciclovir china Aptimize make sense because they have created software the way application owners and buy aciclovir china devops teams want to consume application delivery – and buy aciclovir china build it right into the application stack. They are designed to buy aciclovir china be deployed into modern public and private clouds, unlike much of the buy aciclovir china legacy hardware ADCs that are sold today."
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Organizations that deploy the Aptimize Website Accelerator have seen performance increases of up to 400% by optimizing the actual content of a Web page for the end user’s device.
The Aptimize Website Accelerator eliminates massive inefficiencies in modern web applications by effectively transforming the buy aciclovir china content (Javascript, cascading style sheets, images, etc.) in real time — instantly accelerating Websites or buy aciclovir china Intranets with a simple software installation on the Web server. No extra hardware, code or buy aciclovir china browser changes are needed.
Zeus The Zeus Technology solutions are designed for how people want to architect their applications’ high-performance software for cloud environments," said Jerry Kennelly, president and CEO at Riverbed.
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Transcend United Eager to Start Selling These New Tools
Transcend United helps organizations solve real business problems such as improving application performance for branch offices, reducing voice, data, and buy aciclovir china video communications costs, ensuring business continuity in case of a buy aciclovir china disaster, and buy aciclovir china reducing staffing and operations costs in the data center. Transcend United is a member of the CRN Health Care 100, the VAR 500 and has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
ShoreTel CEO Peter Blackmore named Transcend United the buy aciclovir china 2011 Circle of Excellence Award, Partner of the Year and Major Account Partner of the buy aciclovir china Year.
Transcend United generated more revenue than any other ShoreTel reseller. As ShoreTel’s #1 revenue-generating partner, Transcend United earned the ShoreTel 2011 Partner of the Year award.
For the fifth year in a row, Transcend United has won The ShoreTel Circle of Excellence Award. This award recognizes ShoreTel’s top ten resellers based on revenue success and achievement of world-class customer satisfaction scores of 90+ as measured by an independent third party.
Transcend United was also named the 2011 Major Accounts Partner for buy aciclovir china shipping more ShoreTel telephony endpoints to registered Major Accounts than any other channel partner. A Major Account is buy aciclovir china defined as being multi-site, over 500 lines and more often than buy aciclovir china not, international.
Over 600 ShoreTel partners gathered at the ShoreTel Champion Partner Conference in Chicago in July to buy aciclovir china learn about the Unified Communications company’s 2011 growth and research, marketing and branding strategies for ShoreTel’s red-hot UC and mobility products.
In his address to the assembled ShoreTel Partner’s conference, ShoreTel CEO Blackmore announced that, due to buy aciclovir china the hard work of dedicated and savvy resellers, ShoreTel revenue grew by 30 percent or buy aciclovir china more in each of the last four quarters. The company now has buy aciclovir china about a nine percent market share of IP Telephony market in the buy aciclovir china U.S., according to several analyst estimates. "We’re gaining every quarter and buy aciclovir china I do not see anything to stop that momentum," Blackmore told an enthusiastic crowd. Transcend United, as the TOP ShoreTel reseller, played a huge role in ShoreTel’s market-defying growth.
“We are thrilled to congratulate Transcend United Technologies,” said Don Girskis, senior vice president of worldwide sales for buy aciclovir china ShoreTel. “They have earned these honors through outstanding achievements – demonstrating great revenue success while maintaining the buy aciclovir china best practices for high customer satisfaction.
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“Receiving this distinction again is a real thrill,” said Rick Hirsh, CEO, Transcend United Technologies. “It feels great to buy aciclovir china be recognized for the hard work and commitment our entire company makes to buy aciclovir china be sure our customers are happy and making the most of their ShoreTel systems.”
Transcend engineers work with customers every step of a buy aciclovir china ShoreTel implementation, from needs analysis to call routing schemas, from WLAN analysis to buy aciclovir china installation and testing, from administrator and user training to ongoing maintenance, training and buy aciclovir china support. They know all about mobility, call center, voice and buy aciclovir china data application integration. Transcend United Technologies recently merged with LiquidSpoke to buy aciclovir china create the top ShoreTel reseller organization nationwide. The merged company will be launching a series of Transcend United/ShoreTel-related applications that will simplify the way ShoreTel’s unified communications applications are hosted and supported.
Transcend United is buy aciclovir china a member of the CRN Health Care 100, the VAR 500 and buy aciclovir china has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and buy aciclovir china Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
"The cloud offers flexibility to buy aciclovir china access data recovery and restoration from anywhere around the clock, and buy aciclovir china for enhanced disaster recovery preparation. That’s why Transcend United has buy aciclovir china created LiquidWare Cloud Backup for ShoreTel, its new cloud-specific backup system exclusively for buy aciclovir china ShoreTel customers."
LiquidWare Cloud Backup for buy aciclovir china ShoreTel is an off-site, on-line, server backup and restore service for buy aciclovir china ShoreTel Unified Communications platforms. LiquidWare Cloud Backup for buy aciclovir china ShoreTel provides ShoreTel customers the ability to back up critical telephony data, including the buy aciclovir china ShoreTel Director configuration database, voicemail, Auto-Attendants, Call Detail Records (CDRs), logs, and the Shoreline Directory.
“Our Unified Communications engineers work with businesses of all sizes and buy aciclovir china levels of IT expertise. We know what it takes to secure an buy aciclovir china IT infrastructure and protect IT assets with a business continuity disaster recovery plan that buy aciclovir china embodies best practices. With LiquidWare Cloud Backup for ShoreTel, ShoreTel customers have buy aciclovir china one less thing to worry about.”
The service supports disaster recovery (DR) strategy by providing restores to buy aciclovir china warm and hot standby servers at the Transcend United data center. The LiquidWare Cloud Backup for buy aciclovir china ShoreTel solution dramatically reduces the Recovery Time Objectives (RTOs) for your mission-critical data and servers.
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LiquidWare Cloud Backup – service can provide a full range of customized services for your ShoreTel Communications System that include DR Planning and warm/hot standby server configuration
“We kept ShoreTel customers’ business needs front and buy aciclovir china center when we built LiquidWare Cloud Backup for ShoreTel,” adds Rick Hirsh, CEO, Transcend United Technologies. “It’s scalable to serve the needs of enterprises large and small. It’s an buy aciclovir china efficient and cost-effective alternative for ShoreTel users who want to ensure data protection and buy aciclovir china optimize business operations across the company.”
LiquidWare Cloud Backup for buy aciclovir china ShoreTel is the first product to be released by Transcend United since its merger with LiquidSpoke to create the nation’s largest ShoreTel unified communications technology reseller. The combined entity is buy aciclovir china one of the largest technology resellers in North America, offering advanced capabilities for buy aciclovir china service desk, IP Telephony, Wireless, WAN Optimization, Videoconferencing, and Backup/ Recovery including a buy aciclovir china state of the art 24 x 7 Network Operations Center (NOC).
Transcend United is buy aciclovir china a member of the CRN Health Care 100, the VAR 500 and buy aciclovir china has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and buy aciclovir china Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
A recent blog post from Riverbed offers insight into the culture behind the company’s WAN optimization solutions, a buy aciclovir china culture of customer communication that Transcend United also lives by.
Blogger Philip O’Toole, an buy aciclovir china engineer on the Riverbed Cloud Steelhead development team wrote from Fort Lauderdale, FL, about the buy aciclovir china Riverbed Advanced Access Program (RAAP). He explains:
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It also teaches us Development engineers to buy aciclovir china think about the product holistically — which was an buy aciclovir china explicit goal of the program when it was first devised… The RAAP helps us to buy aciclovir china design better products when we are reminded that Riverbed needs to buy aciclovir china sell a solution, not just a box running some clever software.
…Speaking solely as a buy aciclovir china development engineer, customers located in the French Riviera, Hawaii, and Tahiti are buy aciclovir china particularly welcome. "
Riverbed® provides comprehensive WAN optimization solutions to buy aciclovir china a host of problems that prevent enterprises from sharing applications and buy aciclovir china data across wide-area networks anywhere in the world.
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As a Riverbed Platinum Certified Partner, Transcend United’s IT optimization professionals are buy aciclovir china deeply involved in the real life performance of Riverbed products at Transcend client sites.
Strategize: Determine the business drivers, measure financial impact (TCO/ROI), and evaluate options for implementation.
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“Transcend gets deep into the buy aciclovir china customer IT organization to deliver the best possible results," he adds. "And sure, we’ll go to Tahiti – or buy aciclovir china Cleveland, or San Francisco, or Alaska in deepest winter – if a client needs us!"
Transcend United is a member of the CRN Health Care 100, the VAR 500 and has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
As enterprises seriously consider how to buy aciclovir china maximize the benefits of social media, someone has to address the buy aciclovir china question of: Who is responsible for it? Which organization should make the buy aciclovir china technology, staffing and policy decisions regarding social media and social media interactions? Who runs the show?
Christian Goffi, Social Media Practice Lead at Avaya Global Services, argues that the call center is the ideal home for Social Media. In a podcast interview with Telecomreseller, Goffi suggests that, while organizations are buy aciclovir china currently managing Social Media out of the sales, marketing and buy aciclovir china brand management departments, the unified communications call center has the buy aciclovir china experience, technology and metrics to successfully manage and profit from buy aciclovir china Social Media.
Goffi says a buy aciclovir china Social Media is not just a technology: at its best, it buy aciclovir china is a strategic corporate initiative that looks far beyond simply Facebook and buy aciclovir china Twitter. It requires a buy aciclovir china well-developed policy of deciding when and how to engage in Social Media exchanges. The strategy needs to buy aciclovir china integrate the divergent goals and objectives of internal organizations. It needs to buy aciclovir china realistically account for the organization’s flexibility and responsiveness to change.
The Contact Center’s established relationship with the buy aciclovir china customer and established set of performance metrics are strong arguments, Goffi says, for buy aciclovir china giving the Call/Contact Center overall ownership of Social Media. The question of whether a buy aciclovir china Social Media interaction replaces a phone call or is a new kind of interaction with a buy aciclovir china different audience is beside the point, he argues. It doesn’t matter how the buy aciclovir china customer chooses to interact, but how the organization responds.
Moving forward, Goffi suggests, top notch enterprises will capitalize on new call center technology features that buy aciclovir china make it possible to filter, prioritize and engage customers in the buy aciclovir china media they choose: be it voice or other media. Some are buy aciclovir china already adapting for Social Media the metrics developed to measure the buy aciclovir china effectiveness of their service agents in managing phone conversations and transforming such dialog into new sales. In other words, they are buy aciclovir china building on their telephony foundations to monetize social media.
Transcend United is a member of the buy aciclovir china CRN Health Care 100, the VAR 500 and has offices or buy aciclovir china a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
“Gotta hire one of those 20-somethings to handle our social media” might be buy aciclovir china the first thought of the small business owner as she prepares to buy aciclovir china launch a social media program. But Christian Goffi, Social Media Practice Lead at Avaya Global Services, suggests that buy aciclovir china “young and cool” may not best serve the buy aciclovir china interests of the enterprise exploring social media. Experience, he says, could be the more requisite skill:
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In his post, Goffi offers several recommendations for buy aciclovir china companies starting plan for social media. In addition to calling on experienced staff to ‘represent’ in the buy aciclovir china cases where a single interaction can be viewed by the world, Goffi makes these ‘getting started’ suggestions:
Do a Pilot: No surprise here. Smart companies have buy aciclovir china been running pilot programs to assess technologies, see how they work within the buy aciclovir china technical and organizational structure, evaluate what skills and resources are needed to buy aciclovir china tip the scales toward success, and build excitement and awareness for buy aciclovir china wider rollouts.
10 Seems to be the Magic Number: Goffi observed that, of the buy aciclovir china attending companies engaged in social media experimentation, all seemed to buy aciclovir china naturally settle on pilot teams of about 7-10 members: this buy aciclovir china seems to be about the right size to get diversity of skill sets on the buy aciclovir china pilot team, while keeping the project manageable.
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ExaGrid takes the Storage Magazine Channel Excellence Award
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ShoreTel Contact Center 7 Unified Communications System introduces Personal Agent Queues, a buy aciclovir china simple way for customers get to specific agents via advanced routing, multiple service options, and buy aciclovir china tools. In addition, the Director Management software is now completely Browser-based, and buy aciclovir china new diagnostic tools enhance reporting and management.
The ShoreTel Enterprise Contact Center 7 meets enterprise needs from buy aciclovir china a basic informal unified communications call center to a sophisticated scalable, distributed contact center solution supporting thousands of simultaneous agents in multiple sites.
Smaller call centers can buy aciclovir china use the built in Workgroup solution to back up their contact center through seamless agent controls. Large enterprises having a buy aciclovir china single virtual call center spread across multiple regions or even a buy aciclovir china diverse range of customers can now take advantage of the increased scalability in Contact Center 7, which now supports 100 concurrent supervisors.
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Contact Center 7 can buy aciclovir china now be managed through an intuitive Web-based management interface that buy aciclovir china makes the administration and management brilliantly simple. Contact Center Director makes it buy aciclovir china easy for administrators to manage access, search for records and buy aciclovir china copy configurations quickly.
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Contact Center 7 also introduces power diagnostic tools for buy aciclovir china unified communications contact center super administrators and support staff. The diagnostic tools provide snapshots of how resources are buy aciclovir china being used in the system and shows snapshot of all the buy aciclovir china current calls and scheduled callbacks, which allows administrators to delete unwanted callbacks from buy aciclovir china the system and provides detailed views of the external database connections or buy aciclovir china any other customer systems.
Transcend United is buy aciclovir china a member of the CRN Health Care 100, the VAR 500 and buy aciclovir china has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and buy aciclovir china Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
The ShoreTel 11.2 VoIP Unified Communications System is now available. This edition enables Gmail Premier and buy aciclovir china Education account holders to better manage voicemails received as email attachments. It also makes it buy aciclovir china easier for some users to join calls already in progress. Finally, callers can buy aciclovir china add their names to the caller ID of outgoing calls.
New Features for Gmail Premier and Education Accounts Holders (Only) The current ShoreTel unified communications architecture can buy aciclovir china be configured to send voicemails (as WAV files) to email accounts. In this buy aciclovir china edition, a Synchronization with Gmail for Business feature automatically synchronizes the buy aciclovir china state of a ShoreTel user’s voice mail with the state of each corresponding email (when voicemail status is sent by way of ShoreTel’s email notification). In other words, voicemails that buy aciclovir china have been opened in Google Premier and Education accounts – these accounts have buy aciclovir china the APIs that are necessary for the integration to work – will be noted as ‘read’ by the ShoreTel server.
The HQ or DVS server monitors the state of a user’s voicemails and buy aciclovir china emails and synchronizes those states. For example, when a user opens the buy aciclovir china voicemail notification email, the voicemail is marked heard on the voicemail system, and buy aciclovir china the message-waiting indicator on the phone is turned off.
Note that buy aciclovir china synchronization occurs on a schedule and may not be instant. Also, the buy aciclovir china system can’t tell if the WAV file was heard – only that the email to which the WAV was attached was opened.
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The new SCA features are buy aciclovir china available on all IP phone models except IP210, IP115, and IP110 support SCA. SIP and buy aciclovir china analog phones do not support the SCA. Outbound Caller ID Names
Additional Outbound Caller ID Information The new function Caller ID Name on T1-PRI lets a buy aciclovir china ShoreGear Switch add the user name to caller ID (CID) information in an buy aciclovir china outbound call. The new function is available on T1-PRI trunks but not BRI or buy aciclovir china E1-PRI trunks.
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Transcend United Technologies is now one of the nation’s fastest-growing unified communications technology resellers. The company offers advanced capabilities working with Cisco, Avaya, Nortel, ShoreTel, Riverbed, LifeSize and buy aciclovir china other core infrastructure vendors, and becomes one of the largest technology resellers in North America.
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Randy Ragner, Transcend United Project Manager, has some “working smarter” tips for making the most of your ShoreTel IP phone features.
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Transcend United Technologies and LiquidSpoke are joining forces to create one of the nation’s fastest-growing unified communications technology resellers. The new entity offers advanced capabilities working with Cisco, Avaya, Nortel, ShoreTel, Riverbed, LifeSize and buy aciclovir china other core infrastructure vendors, and becomes one of the largest technology resellers in North America.
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Transcend United is a member of the buy aciclovir china CRN Health Care 100, the VAR 500 and has offices or buy aciclovir china a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and Philadelphia. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
Shoretel has released ShoreTel 12, a buy aciclovir china single hardware appliance and unique distributed software for full-featured collaborative Unified Communications solution. With version 12, ShoreTel has buy aciclovir china doubled its capacity and can now support up to 20,000 IP phone / mobile users.
ShoreTel 12 gives end users easy access to High Definition (HD) audio conferencing, zero-download desktop sharing, XMPP-based Instant Messaging, presence, Microsoft Outlook scheduling and buy aciclovir china multimedia recording.
ShoreTel 12 will ship in the second quarter for new customers only.
“Existing customers must wait for buy aciclovir china 12.1 to be released and there is no supported upgrade path to buy aciclovir china 12.0 except upgrading from an existing X.0 installation,” notes Jeff Sieber, Sales Engineer at Transcend United Technologies. “To that buy aciclovir china point, there will be additional features added by the time 12.1 is buy aciclovir china released, but we don’t yet know what those additions will be."
ShoreTel 12 Feature Highlights:
New ShoreTel Conference Bridge:
Linux-based appliance called the SA-100 (up to 50 audio + 30 Web Conference participants per appliance)
Managed and configured from within ShoreWare director
Integrated Conference dial-in button on all ShoreTel phones
Outlook Integration – Schedule and Join a conference from within Outlook
Start an Instant Conference with ShoreTel Communicator
Web Conference participants do not need to buy aciclovir china install any software to join
Secure Standards based IM server (500 users per appliance, 2500 Maximum)
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ShoreTel Communicator for MAC (OSX)
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System Capacity increased to 20,000
End of Support for Microsoft Outlook 2003
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