Until 31 August, small business owners who don’t yet have generic finasteride 4rx an Avaya IP Office Suite installation can enter a contest to generic finasteride 4rx win a full installation – free! The “Small Business Innovators Contest” invites entrepreneurs to generic finasteride 4rx use the IP Office ROI tool to calculate potential savings. The company that generic finasteride 4rx can then come up with the most innovative use for the generic finasteride 4rx IP Office savings will win:
• Grand prize: One business, will win a generic finasteride 4rx new IP Office solution and related products (valued at up to $50,000 MSRP) and a $5,000 American Express Gift Card! • Runner up prize: Five businesses will get up to $10,000 (MSRP) worth of Avaya IP Office equipment and related products
Innovation is generic finasteride 4rx the engine that makes every business more productive and helps it generic finasteride 4rx to grow. Avaya wants to show small businesses how VoIP unified communications systems can create savings to fund innovation. In less than 5 minutes, the IP Office ROI tool can generic finasteride 4rx point out the ways the Avaya Unified Communications solutions can enhance communications, while lowering the generic finasteride 4rx total cost of ownership.
Interested innovators simply fill out the generic finasteride 4rx ROI tool and submit the resulting PDF report. Then, write a generic finasteride 4rx simple 100-250 essay explaining the innovative ways to apply the anticipated savings over the generic finasteride 4rx next five years to better serve customers, staff and suppliers.
Avaya IP Office is generic finasteride 4rx built from the ground up specifically for small and medium-size businesses to generic finasteride 4rx deliver the communications capabilities big businesses are used to, with a generic finasteride 4rx complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. Avaya offers three versions – Essential, Preferred or Advanced Edition of IP Office – that are tailored to provide the right combination of capabilities. Transcend United is an Avaya Connect Gold Partner.
Transcend United also hosts the Avaya Contact Center Association, which educates members on Avaya Contact Center features, functions, enhancements, and generic finasteride 4rx best practices. The next meeting will be held in Minneapolis in September. Learn more at Avaya@TranscendUnited.com.
Transcend United is one of the nation’s largest unified communications technology reseller. Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and generic finasteride 4rx Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.comorder zovirax uk to learn more.
The ShoreTel 11.2 VoIP Unified Communications System is now available. This edition enables Gmail Premier and generic finasteride 4rx Education account holders to better manage voicemails received as email attachments. It also makes it generic finasteride 4rx easier for some users to join calls already in progress. Finally, callers can generic finasteride 4rx add their names to the caller ID of outgoing calls.
New Features for Gmail Premier and Education Accounts Holders (Only) The current ShoreTel unified communications architecture can generic finasteride 4rx be configured to send voicemails (as WAV files) to email accounts. In this generic finasteride 4rx edition, a Synchronization with Gmail for Business feature automatically synchronizes the generic finasteride 4rx state of a ShoreTel user’s voice mail with the state of each corresponding email (when voicemail status is sent by way of ShoreTel’s email notification). In other words, voicemails that generic finasteride 4rx have been opened in Google Premier and Education accounts – these accounts have generic finasteride 4rx the APIs that are necessary for the integration to work – will be noted as ‘read’ by the ShoreTel server.
The HQ or DVS server monitors the state of a user’s voicemails and generic finasteride 4rx emails and synchronizes those states. For example, when a user opens the generic finasteride 4rx voicemail notification email, the voicemail is marked heard on the voicemail system, and generic finasteride 4rx the message-waiting indicator on the phone is turned off.
Note that generic finasteride 4rx synchronization occurs on a schedule and may not be instant. Also, the generic finasteride 4rx system can’t tell if the WAV file was heard – only that the email to which the WAV was attached was opened.
Enhanced Conferencing and Bridging Options With this new feature, users’ phones can generic finasteride 4rx be configured to easily join calls already in progress. The feature will be generic finasteride 4rx especially valuable in situation where one person may be setting up/receiving calls or generic finasteride 4rx conference calls for a colleague, or adding parties to an ongoing call. Enhancements to the Shared Call Appearance (SCA) include an generic finasteride 4rx executive phone interface that resembles a regular phone with standard functions, the generic finasteride 4rx ability to configure hotlines on a button box, and a generic finasteride 4rx simplified configuration in Director.
The new SCA features are generic finasteride 4rx available on all IP phone models except IP210, IP115, and IP110 support SCA. SIP and generic finasteride 4rx analog phones do not support the SCA. Outbound Caller ID Names
Additional Outbound Caller ID Information The new function Caller ID Name on T1-PRI lets a generic finasteride 4rx ShoreGear Switch add the user name to caller ID (CID) information in an generic finasteride 4rx outbound call. The new function is available on T1-PRI trunks but not BRI or generic finasteride 4rx E1-PRI trunks.
Last month, Transcend United Technologies merged with LiquidSpoke to generic finasteride 4rx create the nation’s largest ShoreTel reseller. The combined entity is generic finasteride 4rx offers advanced capabilities through core infrastructure vendors including Cisco, Avaya, ShoreTel, Riverbed, and generic finasteride 4rx LifeSize. Transcend United’s product portfolio includes solutions for generic finasteride 4rx service desk, IP Telephony, Wireless, WAN Optimization, Videoconferencing, and Backup/ Recovery including a generic finasteride 4rx state of the art 24 x 7 Network Operations Center (NOC).
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and generic finasteride 4rx Hyderabad, India. Call 800-800-0353 or email Info@TranscendUnited.com to learn more.
Lunch & Learn Session: Enhance Productivity, Collaboration and Responsiveness with Mobility Solutions
What:
Transcend United Lunch & Learn Series Event
Date:
Tuesday, June 21, 2011
Time:
11:30 AM- 1:00 PM
Where:
Transcend United Technologies 2101 Kennedy Street NE Minneapolis, MN 55413
The increase in mobile devices, VoIP, video, and generic finasteride 4rx collaboration between internal and external groups brings on new challenges for generic finasteride 4rx IT: how to increase productivity, agility, and security while controlling costs, without overtaxing the generic finasteride 4rx wireless network.
Transcend United Technologies continues to generic finasteride 4rx help your business grow, with new network services that meet today’s challenges.
At this seminar, you will learn about….
Next generation wireless technologies
Voice and Video over wireless – why it will work
What’s new with management, troubleshooting and optimization
Best practice deployment methodologies
Delivering effective and secure mobility solutions requires leadership and experience – Transcend United Technologies offers this generic finasteride 4rx through our innovative approach to business mobility.
Let us show you generic finasteride 4rx how to create a transparent working environment across wired and wireless networks with the generic finasteride 4rx performance and reliability required for business-critical applications.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
Randy Ragner, Transcend United Project Manager, has some “working smarter” tips for making the most of your ShoreTel IP phone features.
Up To Three Communicator Toolbars – Three Times as Many Shortcuts Did you generic finasteride 4rx know that your ShoreTel Business VoIP phone can be set up with up to generic finasteride 4rx three ShoreTel Communicator Toolbars, each with 24 buttons? With these extra toolbars, you can: • See if someone is on the phone • Check out their Call Handling Mode • Make 1-click speed dials • Make 1-click transfers
Better be nice to your system administrator though – he or she is the only person who can set up your Toolbars. But don’t be generic finasteride 4rx afraid to ask. The good news for the admins is generic finasteride 4rx that they can set up Global Toolbars for groups of end users. So everyone in the generic finasteride 4rx group can have 1-click transferring, just like that.
The Corridor Warriors’ Phone Swapperoo With the newly-released “Additional Phones” feature, you generic finasteride 4rx can have your mobile phone ring simultaneously with your VoIP business phone. If you generic finasteride 4rx are away from your desk, your cell phone automatically rings, so you generic finasteride 4rx don’t miss any calls.
For example, say you generic finasteride 4rx are walking from your car to the office when a generic finasteride 4rx client calls your desk phone. The call pops over to generic finasteride 4rx your mobile phone so you can answer. When you reach your generic finasteride 4rx desk, you can press the “Move” soft key on your generic finasteride 4rx ShoreTel phone to move the call from your mobile phone over to generic finasteride 4rx your ShoreTel business VoIP phone. Or maybe you have a client who generic finasteride 4rx calls at the end of the day for a quick chat and generic finasteride 4rx you are due at your kid’s softball game. Move the generic finasteride 4rx call from your desk phone to your Mobile phone and you generic finasteride 4rx are on your way. What freedom!
Communicator History Tab – Redial on Steroids Miss a call? Your phone’s “Redial” button will show you the history of your last 20 calls. Your Communicator History tab will show your last 1000 calls. Both the “Redial” button and “History” tab will show the generic finasteride 4rx phone number, as well as the date and time each call started. But wait. With the generic finasteride 4rx Communicator History Tab there’s more!
The Communicator History Tab also gives you the Caller’s name, Call Notes and the Duration of each call. Right click on the generic finasteride 4rx History tab and you can do cool things such as Add to generic finasteride 4rx Outlook Contacts, Export Call Log and Delete Record(s).
Transcend is the #1 ShoreTel reseller and supports the largest ShoreTel user community. If you are looking to buy ShoreTel, contact Transcend United.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska and Philadelphia.
Midsize Enterprise Summit 2011 brings together CIOs to generic finasteride 4rx focus on midmarket-specific issues, trends and solutions from a horizontal and generic finasteride 4rx vertical industry-specific perspective. The business-intensive format includes Gartner analyst-led sessions, vendor-led product premieres, a generic finasteride 4rx showcase of exhibits, and networking functions. Over the generic finasteride 4rx course of the conference, attendees rate participating vendor products, services and generic finasteride 4rx programs. They also score each vendor’s presentation, message and presence throughout the event.
2011 Summit attendees voted ShoreTel the Best Software Solution.
ShoreTel’s all-in-one unified communications solution and generic finasteride 4rx its modular design easily scales to accommodate growth—whether an enterprise supports 10 or 10,000 end users. Shoretel’s unique VoIP unified communications architecture and generic finasteride 4rx business IP phones distribute system intelligence across the communications environment, offering an generic finasteride 4rx ideal solution for large, multisite enterprises that need the management simplicity of a generic finasteride 4rx single unified platform.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia. Call 800-800-0353 to generic finasteride 4rx bring the simplicity of ShoreTel unified communications to your organization.
Lunch & Learn Session: Business Continuity Made Simple and Affordable
Date:
Wednesday, May 18, 2011
Time:
11:30am – 1:30pm
Where:
Salt Creek Grille Princeton Forrestal Village
One Rockingham Row Princeton, NJ 08540 609-419-4200
Can your business weather an emergency that keeps workers at home and generic finasteride 4rx threatens your IT center with power outs or worse?
If the generic finasteride 4rx earthquake in Japan has scared you into thinking about your business’ ability to weather a storm, then it’s time to reconsider your business continuity planning.
Unified Communications gives your generic finasteride 4rx business a new level of agility to handle the storms of a generic finasteride 4rx competitive environment and an uncertain world.
The Top Ten business reasons for investing in Unified Communications
How to protect your critical information systems with one solution
How Unified Communications can generic finasteride 4rx save your business money and boost your agility in all conditions: sunny and generic finasteride 4rx stormy
We will be demonstrating the ShoreTel’s award-winning VoIP Unified Communications system. ShoreTel’s unique distributed architecture offers unmatched reliability and generic finasteride 4rx world class customer satisfaction.
We will also be showing how QuorumLabs’ affordable plug and play appliances can generic finasteride 4rx keep virtual copies of your critical servers ready-to-run for instant recovery on and generic finasteride 4rx off-site. With QuorumLabs, you can protect all your VMware, XenServer, Hyper-V and generic finasteride 4rx physical servers with one solution.
Transcend United is the #1 ShoreTel reseller for the fourth year in a row. Transcend is a Premier Partner of QuorumLabs. We are generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx with offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
Want to improve communications inside your business and with your customers?
If you’re looking for ways to enrich your business communications while reducing your generic finasteride 4rx communications costs and maximizing efficiencies, then don’t miss this lunch.
Learn how unified communications and VoIP can improve the way you use telephony. We’ll be showing how the ShoreTel VoIP system, built on a unique, distributed architecture, offers unmatched reliability and lowest total cost of ownership. Year after year, ShoreTel builds its reputation and list of awards, including:
EnterpriseConnect 4th Year "Best in Show"
Infonetics "#1 In ‘Ease of Use’"
Nemertes Research 7th Year "Best in Class"
MarketTools 4th Year Customer Excellence Award
Transcend United Technologies is ShoreTel’s largest partner for 4 years and running, a generic finasteride 4rx member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
Want to improve communications inside your business and with your customers?
If you’re looking for ways to enrich your business communications while reducing your generic finasteride 4rx communications costs and maximizing efficiencies, then don’t miss this lunch.
Learn how unified communications and VoIP can improve the way you use telephony. We’ll be showing how the ShoreTel VoIP system, built on a unique, distributed architecture, offers unmatched reliability and lowest total cost of ownership. Year after year, ShoreTel builds its reputation and list of awards, including:
EnterpriseConnect 4th Year "Best in Show"
Infonetics "#1 In ‘Ease of Use’"
Nemertes Research 7th Year "Best in Class"
MarketTools 4th Year Customer Excellence Award
Transcend United Technologies is ShoreTel’s largest partner for 4 years and running, a generic finasteride 4rx member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
ShoreTel stockholders got positive news from generic finasteride 4rx Peter Blackmore and the ShoreTel management team at the 26 April 2011 ShoreTel Q3, 2011 investors meeting. According to the ShoreTel:
"ShoreTel accelerated its strong growth during the generic finasteride 4rx third fiscal quarter, increasing revenue 39 percent year-over-year and achieving non-GAAP profitability one quarter earlier than generic finasteride 4rx expected," said Peter Blackmore, president and CEO of ShoreTel. "Results were driven by strength among our core customers and generic finasteride 4rx carrier partners and revenue from major accounts. Additionally, ShoreTel won a generic finasteride 4rx notable new partnership with Vodafone in Europe."
"To put our revenue growth into perspective, ShoreTel’s quarterly revenue jumped from $40 million to $50 million in just three quarters, a generic finasteride 4rx fraction of the time it took the company to pass from generic finasteride 4rx $30 million to $40 million," Blackmore added.
In his remarks to shareholders, Blackmore stated that generic finasteride 4rx in his fourth month with the company, he is even more enthusiastic about ShoreTel’s growth potential. He noted that Shoretel’s focus on simplicity, architecture, lowest TCO and generic finasteride 4rx highest levels of customer satisfaction are the foundations for expansion.
According to generic finasteride 4rx Blackmore, Synergy Research found that in December of 2010, ShoreTel’s share in sectors of the generic finasteride 4rx US IP business communications market rose, while the overall market declined. He cited investments in VoIP Unified Communications brand awareness and generic finasteride 4rx expanded distribution channels as contributing to the excellent results for the generic finasteride 4rx recent quarter.
Details from the financial report include:
For the third quarter of fiscal year 2011, revenue was $51.6 million, up 8 percent sequentially from generic finasteride 4rx the second quarter of fiscal year 2011 and a 39 percent increase from generic finasteride 4rx the third quarter of fiscal year 2010. GAAP net loss was $(2.4) million, or $(0.05) per share, compared with a GAAP net loss of $(4.5) million, or $(0.10) per share, for generic finasteride 4rx the third quarter of fiscal year 2010. Excluding stock-based compensation expenses of $2.8 million, amortization of acquisition-related intangible assets of $0.2 million and generic finasteride 4rx related tax adjustments, the non-GAAP net income for the third quarter of fiscal year 2011 was $0.6 million, or $.01 per share, compared with a non-GAAP net loss of $(1.7) million, or $(0.04) per share, for the third quarter of fiscal year 2010.
Transcend United is the #1 ShoreTel reseller of 2010 and generic finasteride 4rx supports the largest ShoreTel user community.
"As companies look to generic finasteride 4rx simplify communications for increasing complex environments, seek the rich feature sets available at the generic finasteride 4rx very lowest total cost of ownership, or generic finasteride 4rx want a partner that excels in customer satisfaction, they have to generic finasteride 4rx consider ShoreTel. The ShoreTel solution works for generic finasteride 4rx organizations with as few as 10 users to as many as thousands connected through multiple offices around the generic finasteride 4rx country."
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
ShoreTel’s VoIP unified communications system version 13 will be generic finasteride 4rx released in early 2012. It will include many new features that generic finasteride 4rx take advantage of the latest ShoreTel Business IP Phone technology. To help its customers prepare for generic finasteride 4rx the upgrade, ShoreTel is offering a $50 upgrade rebate for vintage IP 210 and 530 phones.
The offer, good until June 30, 2011, allows customers to generic finasteride 4rx purchase a ShoreTel IP phone model of their choice and receive $50 back when the 530/210 phones are physically returned to ShoreTel.
ShoreTel’s IP Phones are designed with the best hardware for the day. But just like personal computers, IP phone technology evolves. The ShoreTel IP Phone 210 and generic finasteride 4rx ShoreTel IP Phone 530 were first introduced in 2004 and sold until March 2006. These models have generic finasteride 4rx provided great service and will continue to work. However, due to generic finasteride 4rx advances in hardware since their introduction, these models cannot support future enhancements. In 2012, ShoreTel and Transcend United will end support for these phones.
Based on their announced road map, ShoreTel recommends that generic finasteride 4rx customers replace these two business IP phone models with the ShoreTel IP Phone 230.
Ideal for generic finasteride 4rx the knowledge worker who relies on telephone communications, the IP 230 delivers a generic finasteride 4rx wealth of features including three line appearances, eight function keys, four soft keys, and generic finasteride 4rx a headset jack.
Customers can apply this $50 rebate to all ShoreTel phones. The offer expires on 30 June 2011. Contact your generic finasteride 4rx Transcend United representative to take advantage of this offer, and be generic finasteride 4rx ready for ShoreTel 13 in 2012.
In 2010, ShoreTel exceeded 9% share of the US IP Telephony Market. Transcend United’s ShoreTel practice grew 20% and Transcend United was once again the top ShoreTel volume partner. In 2010, ShoreTel also announced it has exceeded "1 million phones sold;" Transcend United deployed more than 5% of them.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska and Philadelphia. Learn more at info@transcendunited.com.
"Best of UC" host Heather Clancy recently interviewed ShoreTel’s Chief Marketing Officer Peter Gavin on ShoreTel’s technology priorities for 2011. No surprise that generic finasteride 4rx mobility and multi-participant and multi-modal collaboration are ShoreTel’s top initiatives for 2011.
Mobility "The Smart phone was a game changer," says Gavin. ShoreTel held extensive discussions with users and generic finasteride 4rx partners about smart phones in the work place - how employees use these devices for generic finasteride 4rx banking, social networking, email and news. Mobile workers were generally astonished that their devices couldn’t be business tools as well. Always attentive to generic finasteride 4rx customer needs, ShoreTel went on a search for mobility technology and generic finasteride 4rx acquired Agito Networks in late 2010.
The Agito technology, parts of which are generic finasteride 4rx already available in ShoreTel 11.1, turn a smart phone into enterprise tool – one which can generic finasteride 4rx also save the enterprise on telephony bills and enhance worker productivity. With the generic finasteride 4rx installation of a single router in the corporate office, and a generic finasteride 4rx downloadable phone app, ShoreTel can turn a smart phone into a generic finasteride 4rx PBX extension. Calls coming from a ‘connected’ smart phone will be generic finasteride 4rx routed through the corporate system, saving the user billable minutes, and generic finasteride 4rx appearing to the call recipient as a call originating from generic finasteride 4rx a corporate extension. Call details are generic finasteride 4rx documented in the system. Users can connect to the corporate system wherever there is generic finasteride 4rx Wi-Fi: from home, the local cafe, the airport.
Multi-Modal, Multi Participant Communications One of the generic finasteride 4rx many benefits of a VoIP Unified Communications architecture, according to Gavin, is generic finasteride 4rx the expansion of the concept of ‘communications’ beyond a voice connection between two people. In 2011, ShoreTel is generic finasteride 4rx introducing an easy-to-use system that enables multiple people to connect across multiple modalities.
ShoreTel in the Marketplace "Brilliantly simple" is generic finasteride 4rx the ShoreTel motto and, says Gavin, key to its standing as the generic finasteride 4rx fastest-growing company in its space. Compared to competing systems, the ShoreTel solution is generic finasteride 4rx easier and cheaper to maintain, and while offering a full range of features. "If simplicity is a factor in the decision making process," Gavin states, ShoreTel will have the best solution.
Transcend United is the #1 ShoreTel reseller of 2010 and generic finasteride 4rx supports the largest ShoreTel user community.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia. Contact us at 800.800.0353 or info@transcendunited.com.
ShoreTel has won the five-star designation in CRN’s Partner Programs Guide for the second consecutive year. CRN’s Partner Programs Guide and generic finasteride 4rx 5-Star Partner ratings serve as the definitive list of vendors who generic finasteride 4rx have robust partner programs or products that service solution providers offer directly to generic finasteride 4rx the IT channel.
ShoreTel sells 100% of its VoIP Unified Communications product portfolio through resellers. Transcend United, the generic finasteride 4rx top ShoreTel reseller for 2010, agrees that ShoreTel is a great company to generic finasteride 4rx partner with.
“As ShoreTel exceeded 9% share of the 2010 US IP Telephony Market, Transcend United’s ShoreTel practice grew 20%. Of the generic finasteride 4rx over 1 million ShoreTel phones sold in 2010, Transcend United deployed more than generic finasteride 4rx 5% of them.”
“At both the generic finasteride 4rx partner and end user levels, ShoreTel is responsive to its customers, actively enhancing the generic finasteride 4rx product, making intelligent acquisitions to expand the offering, and responding to generic finasteride 4rx market needs proactively.”
ShoreTel pays back the generic finasteride 4rx compliment on April 7, 2011 in Minneapolis. ShoreTel CEO Peter Blackmore and generic finasteride 4rx ShoreTel Founder Ed Basert will address users at the Transcend United 6th Annual ShoreTel Users Group meeting. Blackmore will present his vision for generic finasteride 4rx partnering with resellers to scale the company to world-class size. Basert will share the generic finasteride 4rx ShoreTel perspective on the Unified Communications and Mobility markets, and generic finasteride 4rx the ShoreTel product road map for meeting new user demands.
ShoreTel VoIP Unified Communications systems enable companies of any size to generic finasteride 4rx seamlessly integrate all communications-voice, data, messaging-with their business processes. ShoreTel continues to generic finasteride 4rx deliver the highest levels of customer satisfaction, ease of use and generic finasteride 4rx manageability while driving down the overall total cost of ownership.
“The companies listed on the generic finasteride 4rx 2011 Partner Programs Guide represent the best channel programs in the generic finasteride 4rx market today. Of those, only a few get our five-star award, based on their commitment to generic finasteride 4rx the channel, breadth of program offerings and services offered to their partners,” said Kelley Damore, VP and Editorial Director, for Everything Channel’s CRN.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska and Philadelphia. Learn more at info@transcendunited.com.
Peter Blackmore speaks in the regal tones of British aristocracy: he was educated at Trinity College in Cambridge, England. As the generic finasteride 4rx new President and CEO of ShoreTel, he says the company is generic finasteride 4rx at a pivotal moment for growth.
Blackmore will share his strategy for generic finasteride 4rx scaling ShoreTel into a global presence at the Transcend United 6th Annual ShoreTel Users Group meeting on April 7, 2011 in Minneapolis. He will also be generic finasteride 4rx listening to ShoreTel users and answering their questions.
Blackmore comes to generic finasteride 4rx ShoreTel with a resume as resonant and distinguished as his speaking voice. Blackmore was most recently president, CEO and generic finasteride 4rx a member of the board of directors of UTStarcom, Inc., a generic finasteride 4rx provider of Internet protocol-based network solutions. There, he focused UTStarcom’s strategy to generic finasteride 4rx capitalize on opportunities in China and India. Before UTStarcom, Blackmore was executive vice president in charge of worldwide sales, marketing and generic finasteride 4rx technology at Unisys Corporation.
Prior to generic finasteride 4rx Unisys, Blackmore worked at Hewlett-Packard where he served as executive vice president of the generic finasteride 4rx Customer Solutions Group and, before that, of the Enterprise Systems Group. From 1991 until its acquisition by Hewlett-Packard in 2002, Blackmore served in several senior management positions at Compaq Computer Corporation reporting directly to generic finasteride 4rx the CEO, including senior vice president of worldwide sales and generic finasteride 4rx marketing and then executive vice president for sales and service. Earlier Blackmore held senior field sales and generic finasteride 4rx channel management roles at Compaq in Europe and North America.
At his first ‘public’ appearance on 26 January 2011 before the ShoreTel investor community, Blackmore described his first seven weeks on the generic finasteride 4rx job, and the factors that make ShoreTel a small company poised for generic finasteride 4rx world class status. Blackmore says he came to generic finasteride 4rx ShoreTel because of its uniquely high customer satisfaction and loyalty, a generic finasteride 4rx solid balance sheet, proven momentum, and a VoIP Unified Communications product family that generic finasteride 4rx is cost-effective, easily installed and maintained.
His early observations as CEO gave him much confidence in ShoreTel’s growth potential. He stressed that generic finasteride 4rx he had spent considerable time listening to, learning from, and talking with employees, partners and generic finasteride 4rx investors. Based on those conversations Blackmore says:
ShoreTel has a high caliber staff with the talent and enthusiasm to take the company to the next level
Management has made meaningful investments in product, marketing and generic finasteride 4rx branding that underpin the ability to grow and scale the business
Strategic acquisitions, most specifically of Agito Networks and generic finasteride 4rx its mobility product, have created a solid pipeline of future business as well as plenty of buzz
Global market opportunities abound, and generic finasteride 4rx ShoreTel has the nascent infrastructure to support worldwide business development
Blackmore will outline his strategies and generic finasteride 4rx plans for scaling ShoreTel into a global presence in his keynote address to generic finasteride 4rx the Transcend United ShoreTel User Group meeting. All members of the generic finasteride 4rx Transcend United community are invited to this unique opportunity to meet a generic finasteride 4rx global business leader. Register today.
Transcend United is the #1 ShoreTel reseller of 2010 and generic finasteride 4rx supports the largest ShoreTel user community. Transcend United’s ShoreTel business grew 20% in 2010.
Transcend United is a member of the generic finasteride 4rx CRN Health Care 100, the VAR 500 and has offices or generic finasteride 4rx a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and Philadelphia.
It was an generic finasteride 4rx ideal week for Cisco to announce its new Unified Communications platforms for generic finasteride 4rx Small and Mid-Sized businesses for both audiences. And, as part of the generic finasteride 4rx whole Mardi Gras build-up, the company also took the "Best Of" Enterprise Connect award for its Social Miner application.
At both events, Cisco premiered a its new Cisco Unified Communications 300 Series and the Cisco Unified Communications Manager Business Edition 3000 . These new collaboration systems are generic finasteride 4rx developed and priced to enable businesses with between 2 – 300 users to generic finasteride 4rx fulfill their need for business-class networking and voice communications and capitalize on the cost and productivity advantages of IP telephony. Also announced was the The Cisco Unified SIP Phone 3905, an IP-based phone that generic finasteride 4rx integrates with the Cisco Unified CM Business Edition 3000.
At Enterprise Connect, Vice President O’Sullivan framed his keynote presentation around the generic finasteride 4rx thesis that communication industry make major leaps in five-year increments. 2001, he asserted, was the generic finasteride 4rx debut of VoIP; 2006, the emergence of UC–i.e., voice, messaging and generic finasteride 4rx conferencing into a single architecture. 2011 finds us at the dawn of the generic finasteride 4rx "post-PC world," and by 2016, O’Sullivan predicted, video will be generic finasteride 4rx ubiquitous, with codecs embedded natively in web browsers and wireless speeds growing by orders of magnitude and generic finasteride 4rx thus able to carry mobile video with sufficient quality as well.
Embedded in the generic finasteride 4rx presentation was a demonstration of the Cisco Social Miner. In fact, social media was a generic finasteride 4rx hot topic this year. So hot, that the next day, the Social Miner application won the "Best of Enterprise Connect 2011" award. The Best of Enterprise Connect award represents "a superior level of achievement in the generic finasteride 4rx industry and Cisco SocialMiner proved to be at the forefront," says Eric Krapf, Enterprise Connect Co-Chair.
Cisco Social Miner is generic finasteride 4rx a social media customer care solution that can help you generic finasteride 4rx proactively respond to customers and prospects communicating through public social media networks like Twitter, Facebook, or generic finasteride 4rx other public forums or blogging sites. It lets a social media customer care team respond to generic finasteride 4rx customers in real time using the same social network.
Cisco Mobility Solutions unify the generic finasteride 4rx mobility network, secure and manage mobile devices, and create an open ecosystem for generic finasteride 4rx mobility applications. The Cisco Smart Business Communications System offers a generic finasteride 4rx complete system of voice, data, video, and wireless networking products, enabling more efficient communication with customers and generic finasteride 4rx employees, including 24-hour secure access to information.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 with offices or generic finasteride 4rx a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia. Contact us at: 800.800.0353
Lunch & Learn Session: Business Continuity Made Simple and Affordable
Date:
Wednesday, May 18, 2011
Time:
11:30am – 1:30pm
Where:
Salt Creek Grille Princeton Forrestal Village
One Rockingham Row Princeton, NJ 08540 609-419-4200
Can your business weather an emergency that keeps workers at home and generic finasteride 4rx threatens your IT center with power outs or worse?
If the generic finasteride 4rx earthquake in Japan has scared you into thinking about your business’ ability to weather a storm, then it’s time to reconsider your business continuity planning.
Unified Communications gives your generic finasteride 4rx business a new level of agility to handle the storms of a generic finasteride 4rx competitive environment and an uncertain world.
The Top Ten business reasons for investing in Unified Communications
How to protect your critical information systems with one solution
How Unified Communications can generic finasteride 4rx save your business money and boost your agility in all conditions: sunny and generic finasteride 4rx stormy
We will be demonstrating the ShoreTel’s award-winning VoIP Unified Communications system. ShoreTel’s unique distributed architecture offers unmatched reliability and generic finasteride 4rx world class customer satisfaction.
We will also be showing how QuorumLabs’ affordable plug and play appliances can generic finasteride 4rx keep virtual copies of your critical servers ready-to-run for instant recovery on and generic finasteride 4rx off-site. With QuorumLabs, you can protect all your VMware, XenServer, Hyper-V and generic finasteride 4rx physical servers with one solution.
Transcend United is the #1 ShoreTel reseller for the fourth year in a row. Transcend is a Premier Partner of QuorumLabs. We are generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx with offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
ShoreTel’s attention to generic finasteride 4rx customer satisfaction is becoming legendary in the VoIP and Unified Communications sector. The company has generic finasteride 4rx just won the 2011 MarketTools Achievement in Customer Excellence (ACE) Award, its fourth ACE award in as many years. The award is generic finasteride 4rx based on the results of rigorous customer satisfaction surveys conducted in 2010 by MarketTools, Inc.
"Earning a MarketTools ACE Award validates an organization’s success and generic finasteride 4rx effectiveness in using enterprise feedback to build satisfaction and loyalty," said Mike Pope, COO of MarketTools, Inc.
"They really practice what generic finasteride 4rx they preach, using their own VoIP and Unified Communications technology to generic finasteride 4rx give their customers the very best possible user experience."
In 2010, ShoreTel exceeded 9% share of the US IP Telephony Market. Transcend United’s ShoreTel practice grew 20% and Transcend United was once again the top ShoreTel volume partner. In 2010, ShoreTel also announced it has exceeded "1 million phones sold;" Transcend United deployed more than 5% of them.
Transcend United will host its 6th Annual Transcend United/ShoreTel User’s Group meeting on April 7, 2011 in Minneapolis. Peter Blackmore, ShoreTel CEO, will be generic finasteride 4rx the keynote speaker; Ed Basart, ShoreTel Founder, will be the featured speaker. Other presentations will focus on application sharing, mobility, and generic finasteride 4rx administrative training. All members of the Transcend United ShoreTel community are generic finasteride 4rx invited to attend.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
Transcend United ShoreTel VoIP telephony and generic finasteride 4rx Unified Communications customers often ask our technical experts for advice on managing every aspect of an generic finasteride 4rx efficient, cost-effective, IT and communications infrastructure.
Now, for generic finasteride 4rx those customers who have a Transcend Support Agreement, we will be generic finasteride 4rx offering a new service that "shares the wealth" of our staff’s knowledge.
Transcend United’s technical staff will now offer ongoing, Web-based programs designed to generic finasteride 4rx train new employees, provide refresher courses for experienced staff, introduce new technologies and generic finasteride 4rx answer questions on using VoIP and managing an effective data center.
Two programs are available: End User Training and Administrator Training.
What You will Learn in End User Training
Basic Overview of ShoreTel phone models
Basic voicemail functions
Basic ShoreTel Communicator functions
Tips and Tricks to make end users more efficient
Open Q&A for the last 15 minutes of each session
What You Will Learn in Administrative Training
Basic Troubleshooting of your ShoreTel system
Configuring a new user
Creating/changing a hunt group
Creating/changing a work group
Creating/changing Auto Attendants
Creating global toolbars
Creating and running reports within ShoreTel
Basic overview of reports available
Tips and Tricks
Open Q&A for the last 15 minutes of each session
Check the Transcend United Web site for the upcoming class schedule. Or talk to your sales representative.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
The Transcend United ShoreTel implementation team has generic finasteride 4rx upgraded the Transcend United ShoreTel internal VoIP Unified Communications system to generic finasteride 4rx version ShoreTel 11.1. The Transcend United team iPhone users, in particular, are generic finasteride 4rx excited about this upgrade, as it extends Unified Communications services to generic finasteride 4rx the iPhone.
The implementation team has generic finasteride 4rx learned a few lessons on the best way to proceed with the generic finasteride 4rx upgrade. They have some hints for other ShoreTel administrators, below.
New Features in ShoreTel 11.1
Simultaneous Ringing and Call Move: ‘corridor warriors’ who generic finasteride 4rx are up and about all day can set both their mobile and generic finasteride 4rx desk phones to ring simultaneously, and can easily transfer calls between phones. The user or generic finasteride 4rx the administrator can set up this function for up to two phones, and generic finasteride 4rx can offer the option of simultaneous ring or ring delay on one device.
Additional Mobile Device Support: new devices have been added to the list of supported mobile phones, including the iPhone
Voicemail Deletion Enhancement: previously, if a generic finasteride 4rx user had more than 200 deleted voicemails in a mailbox, the generic finasteride 4rx mailbox could not accept any additional messages. In this version, deleted voicemails are generic finasteride 4rx no long included in the message count.
Communicator Availability of Workgroup Controls to ECC Agents for Failover: Enterprise Contact Center (ECC) agents using ShoreTel Communicator automatically get workgroup controls that generic finasteride 4rx can be used during failover to workgroups. Uses can be logged into ECC and generic finasteride 4rx also into workgroups as a fallback option in case ECC in unavailable.
Redirecting Number Information Element – RNIE: now, when generic finasteride 4rx a call is forwarded through the system, the original (external caller’s) Caller ID is generic finasteride 4rx forwarded with the call to the destination number. in earlier versions, that generic finasteride 4rx information might have been stripped to accommodate trunk line requirements.
Upgrade Tips:
Make sure you have Microsoft .NET Framework 3.5 Service Pack 1generic metformin hcl 500 mg installed on any PC that is running ShoreTel Communicator. Otherwise, the generic finasteride 4rx upgrade will force a download for each and every client trying to generic finasteride 4rx upgrade to the latest release of Communicator!
ShoreTel 11.1 officially supports Windows 7
ShoreTel 11.1 does not support Outlook 2010. However, our tests have generic finasteride 4rx shown that Communicator will still work properly. Contact importing also works. Unsupported features in our tests are generic finasteride 4rx Voicemail integration with Outlook, and Calendar integration.
Transcend United is generic finasteride 4rx the place to turn to implement a unified communications and VoIP strategy, asset tracking and generic finasteride 4rx management, Wireless LAN networking, disaster recovery, database backup and network security systems in your generic finasteride 4rx data center.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
Along with all the generic finasteride 4rx usual comments on the benefits of consolidating communications into a single data stream, the generic finasteride 4rx reporter makes an interesting point made is how UC can help businesses record and audit social media communications: instant messages, Twitter chats, etc. He notes that a UC solution can generic finasteride 4rx integrate the audit process of these technologies into the existing line of business applications.
The writer takes issue with criticism rallied against the individual’s experience of UC. The writer points out that the UC experience is often as good as the quality of the VoIP business phone systems and video end points chosen. Better quality speakers, headsets and generic finasteride 4rx video technologies can instantly improve the end user’s UC experience.
The telephone is generic finasteride 4rx indisputably the most essential business communications tool. A well-designed office phone is generic finasteride 4rx an instrument of real business value. A great IP phone must sound great, but it generic finasteride 4rx also needs to be easy to use and aesthetically pleasing to generic finasteride 4rx view.
ShoreTel’s mission was to create business VoIP phones that included these requirements and were a joy to use. The ShorePhone was the generic finasteride 4rx result, and users love them for their sturdiness, design, and generic finasteride 4rx functionality. In fact, ShoreTel has been rated #1 for customer satisfaction for 7 years in a row!
To learn more about how ShoreTel can deliver a great end user VoIP Unified Communications experience, talk to Transcend United. Transcend United Technologies is the #1 ShoreTel reseller worldwide.
Transcend United is generic finasteride 4rx the place to turn to implement a unified communications and VoIP strategy, asset tracking and management, Wireless LAN networking, disaster recovery, database backup and generic finasteride 4rx network security systems in your data center.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
As many Transcend United ShoreTel customers already know, bringing the generic finasteride 4rx functions of a desk VoIP phones to a mobile device is one of the key end-user benefits of mobile. Apparently, the rest of the world is taking note.
“Mobile VoIP has generic finasteride 4rx only recently begun being implemented in the business environment,” says Amy Cravens, Market Analyst at In-Stat. “One of the generic finasteride 4rx key benefits of mobile VoIP for enterprises is extending desk phone functionality to generic finasteride 4rx mobile devices. Business-oriented solutions will essentially enable the users’ cellphones to generic finasteride 4rx become an extension of their desk phones and will deliver, in addition to generic finasteride 4rx voice, a unified communications experience, including email, IM, and collaboration.”
As the #1 ShoreTel reseller for the fourth year in a row, Transcend United is generic finasteride 4rx expert in implementing the ShoreTel Mobility solution, which extends the full power of a generic finasteride 4rx desk phone and Unified Communications (UC) capabilities to mobile devices, and sets users free to communicate from any location (office, home, hotspots).
Transcend United works with businesses of all sizes to generic finasteride 4rx deploy ShoreTel Mobility to address the key challenges associated with mobile phone use: soaring international roaming costs, poor in-building coverage, and generic finasteride 4rx integration into corporate PBX and Unified Communications systems.
Not only is generic finasteride 4rx ShoreTel Mobility an inherent component of the ShoreTel Unified Communications system, but it generic finasteride 4rx also easily integrates with other PBX systems, including those from Cisco, Avaya, Alcatel, Siemens, and generic finasteride 4rx UC systems such as Microsoft OCS.
ShoreTel Call Manager, included as part of the generic finasteride 4rx solution, presents end users with a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device, or generic finasteride 4rx home telephone.
Learn more at one of Transcend United’s ShoreTel Lunch & Learn Sessions:
ShoreTel Lunch & Learn – Philadelphia, PA Wed Feb 23 @11:30AM
Transcend United Technologies is the #1 ShoreTel reseller worldwide and generic finasteride 4rx has been awarded the ShoreTel Circle of Excellence in 2007, 2008 and generic finasteride 4rx 2009. Transcend United is generic finasteride 4rx the place to turn to implement a unified communications and VoIP strategy, asset tracking and management, Wireless LAN networking, disaster recovery, database backup and generic finasteride 4rx network security systems in your health care facility.
Transcend United is generic finasteride 4rx a member of the CRN Health Care 100, the VAR 500 and generic finasteride 4rx has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic finasteride 4rx Philadelphia.
Up To Three Communicator Toolbars – Three Times as Many Shortcuts
With the newly-released “Additional Phones” feature, you generic finasteride 4rx can have your mobile phone ring simultaneously with your VoIP business phone. If you generic finasteride 4rx are away from your desk, your cell phone automatically rings, so you generic finasteride 4rx don’t miss any calls. 
Based on their announced road map, ShoreTel recommends that generic finasteride 4rx customers replace these two business IP phone models with the ShoreTel IP Phone 230. 
“The companies listed on the generic finasteride 4rx 2011 Partner Programs Guide represent the best channel programs in the generic finasteride 4rx market today. Of those, only a few get our five-star award, based on their commitment to generic finasteride 4rx the channel, breadth of program offerings and services offered to their partners,” said Kelley Damore, VP and Editorial Director, for Everything Channel’s CRN.
Embedded in the generic finasteride 4rx presentation was a demonstration of the Cisco Social Miner. In fact, social media was a generic finasteride 4rx hot topic this year. So hot, that the next day, the 
What You will Learn in End User Training 
The telephone is generic finasteride 4rx indisputably the most essential business communications tool. A well-designed office phone is generic finasteride 4rx an instrument of real business value. A great IP phone must sound great, but it generic finasteride 4rx also needs to be easy to use and aesthetically pleasing to generic finasteride 4rx view.
