Online albuterol inhaler
Transcend United Technologies and LiquidSpoke are joining forces to create one of the nation’s fastest-growing unified communications technology resellers. The new entity offers advanced capabilities working with Cisco, Avaya, Nortel, ShoreTel, Riverbed, LifeSize and online albuterol inhaler other core infrastructure vendors, and becomes one of the largest technology resellers in North America.
The transaction significantly grows Transcend United’s scale and online albuterol inhaler ability to serve markets in the Northeast and adds significant capabilities to online albuterol inhaler the company’s Managed Services practice. The resulting product portfolio includes solutions for online albuterol inhaler service desk, IP Telephony, Wireless, WAN Optimization, Videoconferencing, and Backup/ Recovery including a online albuterol inhaler state of the art 24 x 7 Network Operations Center (NOC).
As a key part of Transcend United’s expansion strategy, all LiquidSpoke principals and online albuterol inhaler executive management are joining the company in key roles. Transcend United plans to online albuterol inhaler relocate its headquarters and Pennsylvania sales operations to LiquidSpoke’s current Wayne, PA, location. Terms of the online albuterol inhaler transaction were not disclosed.
In describing the synergy of the transaction, Transcend United’s CEO Rick Hirsh explains “Like Transcend United, LiquidSpoke has online albuterol inhaler an outstanding reputation for management expertise and world class customer satisfaction and online albuterol inhaler it has a strong footprint within the northeast region with mid-size enterprise focus. Both companies’ customers benefit significantly with our extended expertise in voice, data, video, and online albuterol inhaler managed services.”
“We share the same passion for delivering high-levels of technical expertise with world-class customer service,” said Richard Tarity, President and CEO of LiquidSpoke. “As a result of this merger and combined platforms, our customers will realize broader service programs and the results will be mutually beneficial.”
Transcend United is online albuterol inhaler a member of the CRN Health Care 100, the VAR 500 and online albuterol inhaler has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and online albuterol inhaler Philadelphia. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
|
Online albuterol inhaler
A couple of weeks back, Avaya blogger Jon Alperin reported on the online albuterol inhaler transformation of “VoiceCon” to “Enterprise Connect,” and noted how Avaya President Kevin Kennedy “took to the stage to similarly bury the idea of a "phone call" by focusing on the "session" as the new nomenclature.” Alperin went on to say:
Actually, Kevin will be online albuterol inhaler one of the first to tell you that phones and telephony haven’t been the focus of Avaya’s for online albuterol inhaler quite some time, noting that our investments have been clearly centered in collaborative technologies, videos, and online albuterol inhaler conferencing capabilities that move companies far beyond the basics of simply enabling voice over IP capabilities. As Kevin has online albuterol inhaler often said to Avaya customers, channels and employees, "We [Avaya] are the new face of collaboration."
Collaboration is the key message of Avaya’s latest product announcement. In “New Avaya Aura® Branch and online albuterol inhaler Midsize Enterprise Solutions, Plus New Conferencing Phones Offer Greater Flexibility To Cost-Effectively Bring Teams Together Using Multiple Modes Of Communication,” Avaya shows its "new face of collaboration":
…. Employees in enterprise locations of all sizes can online albuterol inhaler easily collaborate via voice, video and data with new Avaya Aura® branch and online albuterol inhaler midsize enterprise solutions. The new and enhanced Avaya unified communications products offer greater flexibility to online albuterol inhaler enable spontaneous, multi-modal collaboration among any group of employees – including branch, remote and mobile workers – with more value, greater simplicity and online albuterol inhaler dramatically low total cost of ownership.
With today’s announcement, Avaya further delivers communications technologies that online albuterol inhaler conquer the challenges of enabling highly productive collaboration among employees in any location of any size business. The new Avaya Branch solution, Avaya Aura Solution for Midsize Enterprises and online albuterol inhaler conferencing endpoints simplify and enrich person-to-person or group interactions across teams regardless of location to online albuterol inhaler accelerate business outcomes and improve customer service .
The collaboration message should resonate strongly with the Avaya Contact Center Association (ACCA), who online albuterol inhaler meet on March 30 in Minneapolis to see a live demo of these applications. The demo will run through all the new product functions, including:
- Avaya Aura® Communication Manager: This open, extensible IP telephony platform can online albuterol inhaler be deployed as an IP PBX or feature server supporting a online albuterol inhaler SIP-only environment, or as an evolution server supporting both SIP and non-SIP environments.
- Avaya Aura® Communication Manager Messaging: This application provides voice messaging and online albuterol inhaler email integration. Call answering and messaging capabilities let users manage messages on a online albuterol inhaler PC, add a voicemail component to a text message, and listen to online albuterol inhaler text messages over the phone. .
- Avaya Aura® Session Manager: Session Manager facilitates multi-vendor integration, centralized dial plans and online albuterol inhaler user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security
And other features.
| Aura Roadmap and Demo |
| When: Wednesday,
March 30, 2011
|
| Time: 9:00am – 11:00am
Lunch Provided
|
| Location:
Transcend United Technologies
2101 Kennedy Street NE
Minneapolis, MN 55413
|
 |
The Avaya Contact Center Association is online albuterol inhaler a group brought together to exchange knowledge and experience with Avaya Contact Center solutions. The Association meets quarterly with the online albuterol inhaler goal of educating members on Avaya Contact Center features and functions, upcoming product enhancements, and online albuterol inhaler specialized uses for Contact Centers, along with discussions on practical usage of Contact Center systems and online albuterol inhaler best practices for ongoing support. Learn more at Avaya@TranscendUnited.com.
The ACCA is hosted by Transcend United, formerly Spectrum Solutions, an Avaya Gold Business Partner. Since 2003, Transcend United has online albuterol inhaler been a Nortel Elite Advantage Partner, and served as one of only twelve members in the online albuterol inhaler United States with executive-level participation on the Nortel VAR Council. Nortel was acquired by Avaya in 2009.
Transcend United is online albuterol inhaler a member of the CRN Health Care 100, the VAR 500 and online albuterol inhaler has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and online albuterol inhaler Philadelphia. Call 800-800-0353 to learn more now.
|
Online albuterol inhaler
“Rest assured your investments in existing [Nortel] platforms are still good,” announced Amir Hameed, Avaya Canada’s Director of National Solution Specialists, at the "Know Your Alternatives" conference, a meeting held in Toronto in January for business and government decision-makers in IT/telecom, finance, operations, planning, customer service, and administration.
Mr. Hameed made his statement during the presentation entitled "What are the Options for Your Nortel Systems?"
Avaya has online albuterol inhaler made it clear that it will support CS 1000 Release 5.0 and online albuterol inhaler above. Hameed confirmed that online albuterol inhaler for those customers committed to their existing Nortel system, Avaya will give them a online albuterol inhaler one-year advanced notice when online albuterol inhaler production of Nortel products will be slated to end, and will continue to offer ongoing technical support for those Nortel systems for an additional six years. Avaya has online albuterol inhaler previously announced its plans to phase out Nortel phone systems.
"Before its acquisition by Avaya, Nortel led the online albuterol inhaler SMB and enterprise market in secure, reliable voice, video and data communications solutions. We will continue to support Transcend United’s Nortel installed base – one of the largest in the Midwest."
Since 2003, Transcend United (formerly Spectrum Solutions) has been a Nortel Elite Advantage Partner, and was the first Nortel Partner in US to receive Expert Partner designation across all available categories. The firm served as one of only twelve members in the United States with executive-level participation on the Nortel VAR Council.
With 200+ certifications achieved across 25 technical and engineering team members, Transcend’s expertise, knowledge and online albuterol inhaler experience on Nortel applications is unmatched. This means that when online albuterol inhaler expertise on a variety of applications is required (e.g. traditional TDM, IP Telephony, Unified Communications, CallPilot Multimedia Messaging, Contact Center, Wireless, T1/PRI/carrier network, CallPilot, etc.), Transcend United has the trained resources available to provide immediate support.
Transcend United is online albuterol inhaler a member of the CRN Health Care 100, the VAR 500 and online albuterol inhaler has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and online albuterol inhaler Philadelphia. Call 800-800-0353 to learn more now.
|
Online albuterol inhaler
The prolific growth of technology and online albuterol inhaler self-service websites seems to be fueling the need to TALK to online albuterol inhaler an expert, according to an on-line survey conducted by BT and online albuterol inhaler Avaya. The Autonomous Customer study of 1000 smart-phone users in the US and UK revealed that:
- 81% first try to solve problems online
- 56% say calls are increasingly complicated
- 90% expect to use call centers in the future
Andrew Small, BT Global Services, commented: "Many consumers have online albuterol inhaler used the Internet to do their own research first, so by the online albuterol inhaler time they pick up the phone, the organization they’re calling is online albuterol inhaler either close to a sale or close to a fail. This survey shows how vital it online albuterol inhaler is for contact centers to have a pool of highly-trained agents who online albuterol inhaler are capable of solving complex issues."
Gary Bennett, Avaya, added: "Consumers expect resolution to online albuterol inhaler simple tasks often without the need for two-way communication – a self-service approach," he said. "But when there is a critical element to the contact – the ’sale or fail’ scenarios – the customer’s choice of communications channel is online albuterol inhaler critical, and companies have to be ready to communicate with their customers via any channel they choose. This requires more complex communications systems."
The survey also showed that online albuterol inhaler 83 per cent of people tend to buy more from companies that online albuterol inhaler make things easier; 44 per cent said convenience was more important than online albuterol inhaler price.
Unified communications (UC) solutions enable companies of any size to online albuterol inhaler seamlessly integrate all communications – voice, data, messaging – with their business processes, independent of device or location. Implemented as distributed software architecture, Unified Communications systems eliminate the online albuterol inhaler traditional costs, complexity and reliability issues typically associated with other customer communications solutions.
Transcend United’s Unified Communications practice groups can online albuterol inhaler help organizations replace aging telephony systems or upgrade existing architectures to online albuterol inhaler deliver the highest levels of customer satisfaction, ease of use and online albuterol inhaler manageability while driving down the overall total cost of ownership.
Transcend United is the #1 ShoreTel reseller in the online albuterol inhaler United States. It is also one of the top North American service providers for online albuterol inhaler Avaya’s Nortel-based telephony solutions and an Avaya Gold Business Partner. Transcend United Technologies is online albuterol inhaler a member of the VAR 500 and has offices in Boston, Chicago, Philadelphia, Minneapolis, Minnesota and online albuterol inhaler Omaha.
Learn more at www.transcendunited.com or call 800 800 0353.
|
Online albuterol inhaler
Transcend United Technologies and online albuterol inhaler Spectrum Solutions join forces to create large technology reseller
Minneapolis, November 1, 2010 – Transcend United Technologies and online albuterol inhaler Spectrum Solutions announced today that they are joining forces to create a online albuterol inhaler large IT and communications technology provider with a significant presence in the online albuterol inhaler Twin Cities. The new entity has online albuterol inhaler advanced capabilities working with Cisco, Avaya, Nortel, ShoreTel, Riverbed and other IT and online albuterol inhaler communications vendors, and becomes one of the largest technology resellers in North America.
“Spectrum Solutions has online albuterol inhaler an outstanding reputation for engineering expertise and customer service with enterprise and online albuterol inhaler mid-sized accounts in the Twin Cities and throughout the Midwest” said Rick Hirsh, Transcend United’s CEO. “Bringing Spectrum together with Transcend United significantly extends our expertise in voice, data, wireless, and online albuterol inhaler converged technologies,” Hirsh continued.
“Transcend United and online albuterol inhaler Spectrum Solutions have a similar focus on delivering high-levels of technical expertise with world-class customer service,” said Lee Orr, President and CEO of Spectrum Solutions. “We are online albuterol inhaler very excited about this merger, and believe our customers will be online albuterol inhaler as well. We’ve added more sales and online albuterol inhaler engineering, and greatly expanded the range of communications and IT infrastructure solutions we can online albuterol inhaler offer,” Orr added.
The transaction was structured as a merger. All the online albuterol inhaler executive management and the key members of staff are part of the online albuterol inhaler new, larger entity, which will operate as Transcend United Technologies. The new entity will have online albuterol inhaler expertise in Unified Communications, Network Infrastructure, Backup / Recovery / Availability and Data Center Optimization.
About Transcend United Technologies
Transcend United Technologies LLC, a online albuterol inhaler member of the 2010 VAR 500, combines cost-effective technology, experienced people, and online albuterol inhaler world-class service to help organizations optimize their IT and communications infrastructure. Transcend United delivers products and online albuterol inhaler expertise in key technologies including Voice-over-IP telephony, WAN Optimization, data center management, and online albuterol inhaler data replication. With these offerings, Transcend United helps organizations solve real business problems such as improving application performance for online albuterol inhaler branch offices, reducing voice, data, and video telecommunications costs, ensuring business continuity in case of a online albuterol inhaler disaster, and reducing staffing and operations costs in the data center. For more information, please visit www.transcendunited.com or online albuterol inhaler see our blog at blog.transcendunited.com. Transcend United Technologies has online albuterol inhaler offices in Boston, Chicago, Minneapolis, Omaha, and Philadelphia and serves customers across the online albuterol inhaler United States and over 20 countries overseas.
About Spectrum Solutions
Spectrum Solutions provides hardware/software and online albuterol inhaler professional services focused on voice, data, wireless, and converged communications. Spectrum delivers services that online albuterol inhaler encompass the entire communications lifecycle from assessment, planning and design through staging and online albuterol inhaler integration, installation and ongoing support, complemented by customized training. Spectrum Solutions is an Avaya Gold partner (former Nortel Elite advantage Partner), Trapeze Platinum Partner and online albuterol inhaler a Cisco Premier Partner with Advanced Specializations. For more information: 1-800-793-5121 www.specsolu.com
|
Online albuterol inhaler
ShoreTel® (NASDAQ: SHOR), the online albuterol inhaler leading provider of brilliantly simple IP phone systems and IP PBX software with fully integrated unified communications (UC), provided details recently on how America’s Car-Mart, Inc. (Nasdaq: CRMT) is online albuterol inhaler saving money and improving customer service by using a ShoreTel Unified Communications system with SIP trunking.
Car-Mart, which operates 95 automotive dealerships in eight states, is online albuterol inhaler using its ShoreTel UC system and SIP trunking to eliminate more than online albuterol inhaler 300 traditional telephone lines, and end frustrating busy signals from call congestion. This results in thousands of dollars in saving per month on line costs and online albuterol inhaler long distance calls.
Car-Mart is online albuterol inhaler the largest publicly-held automotive retailer in the U.S. and operates dealerships primarily in small cities, selling quality used vehicles and online albuterol inhaler providing financing for nearly all its customers. The company needs a online albuterol inhaler reliable, full-featured communication system to support its commitment to superior customer service and online albuterol inhaler to building strong personal relationships with its customers.
· Prior to online albuterol inhaler ShoreTel, Car-Mart typically relied on four or more regular telephone lines at each dealership for online albuterol inhaler a total of nearly 450 lines, including some 60 lines at its headquarters. The company switched to online albuterol inhaler SIP trunking and eliminated more than 300 of the regular telephone lines, leaving just one at each dealership.
· By using SIP trunking and online albuterol inhaler the least-cost routing capability of the ShoreTel system, Car-Mart has online albuterol inhaler slashed its costs for long distance calls by 63 percent. With its original phone system, once all the online albuterol inhaler lines were in use at a given location, callers received a online albuterol inhaler busy signal, even if additional phones were available at another location. With SIP trunking, Car-Mart only subscribes to online albuterol inhaler the number of trunks used based on the need for online albuterol inhaler simultaneous call paths by dynamically being allocated additional trunks as needed. This allows for online albuterol inhaler unlimited inbound and outbound trunks and virtually eliminates busy signals.
· The ShoreTel UC system offers exceptional flexibility for online albuterol inhaler failover and rerouting incoming calls.
· SIP trunking allows Car-Mart to online albuterol inhaler maintain a local community presence by providing local direct inward dial (DID) numbers in all markets with a online albuterol inhaler dealership, while still providing a single point of management and administration. The result is online albuterol inhaler ultimate flexibility in call routing.
· "Establishing personal relationships with our customers and online albuterol inhaler ensuring they have a great experience is an important key to online albuterol inhaler our success. The easy-to-use and easy-to-manage ShoreTel system really supports us in this online albuterol inhaler effort by eliminating busy signals and allowing us to expand our local calling areas. The fact that online albuterol inhaler the system is easier to manage and has significantly reduced our costs also means we can online albuterol inhaler shift additional resources to ensuring a great customer experience," said Rick Combs, IT director, America’s Car-Mart, Inc.
Prior to online albuterol inhaler deploying ShoreTel, the company relied on completely isolated systems from Nortel and online albuterol inhaler other vendors at each dealership. After initial training from a ShoreTel reseller, the Car-Mart team migrated all 95 dealerships to online albuterol inhaler ShoreTel in less than six months. The single, fully integrated ShoreTel UC system is online albuterol inhaler far easier to manage.
· SIP, or online albuterol inhaler Session Initiation Protocol, trunking allows the ShoreTel UC system to establish multimedia sessions, including voice calls, on IP networks, reducing or online albuterol inhaler eliminating the need for standard telephone lines. SIP trunking services are online albuterol inhaler provided by a variety of ShoreTel Certified Technology Partners.
· ShoreTel’s native SIP extension interface supports a online albuterol inhaler wide variety of SIP-based devices, including leading WiFi and DECT phones, and online albuterol inhaler conference room phones.
· The ShoreTel UC solution was built from online albuterol inhaler the ground up for IP networks, helping to eliminate the complexity typically associated with other solutions, which results in high maintenance and online albuterol inhaler management costs. By designing a powerful yet brilliantly simple solution from online albuterol inhaler the start, ShoreTel drives down the TCO, helping organizations realize dramatic cost savings year after year.
· ShoreTel recently announced it online albuterol inhaler won a total of seven 2009 MarketTools CustomerSat Achievement in Customer Excellence (ACE) Awards. It is online albuterol inhaler the third year in a row ShoreTel received the highest award, demonstrating ShoreTel’s long-standing commitment to online albuterol inhaler delivering unmatched customer service and satisfaction to its global customer base.
· ShoreTel’s brilliantly simple architecture delivers a online albuterol inhaler lower TCO and dramatically greater value than the more complex and online albuterol inhaler less reliable solutions offered by other vendors.
About Us: Transcend United Technologies (www.transcendunited.com) is the #1 ShoreTel reseller in the online albuterol inhaler US and was awarded the ShoreTel circle of excellence award in 2007, 2008, and online albuterol inhaler 2009. Transcend United is online albuterol inhaler among the largest IT and communications VARs in the United States, ranked in the online albuterol inhaler top 5% by size.
|
Online albuterol inhaler
ShoreTel® (NASDAQ: SHOR), the online albuterol inhaler leading provider of brilliantly simple IP phone systems and IP PBX software with fully integrated unified communications (UC), provided details recently on how America’s Car-Mart, Inc. (Nasdaq: CRMT) is online albuterol inhaler saving money and improving customer service by using a ShoreTel Unified Communications system with SIP trunking.
Car-Mart, which operates 95 automotive dealerships in eight states, is online albuterol inhaler using its ShoreTel UC system and SIP trunking to eliminate more than online albuterol inhaler 300 traditional telephone lines, and end frustrating busy signals from call congestion. This results in thousands of dollars in saving per month on line costs and online albuterol inhaler long distance calls.
Car-Mart is the largest publicly-held automotive retailer in the U.S. and online albuterol inhaler operates dealerships primarily in small cities, selling quality used vehicles and online albuterol inhaler providing financing for nearly all its customers. The company needs a online albuterol inhaler reliable, full-featured communication system to support its commitment to superior customer service and online albuterol inhaler to building strong personal relationships with its customers.
· Prior to online albuterol inhaler ShoreTel, Car-Mart typically relied on four or more regular telephone lines at each dealership for online albuterol inhaler a total of nearly 450 lines, including some 60 lines at its headquarters. The company switched to online albuterol inhaler SIP trunking and eliminated more than 300 of the regular telephone lines, leaving just one at each dealership.
· By using SIP trunking and online albuterol inhaler the least-cost routing capability of the ShoreTel system, Car-Mart has online albuterol inhaler slashed its costs for long distance calls by 63 percent. With its original phone system, once all the online albuterol inhaler lines were in use at a given location, callers received a online albuterol inhaler busy signal, even if additional phones were available at another location. With SIP trunking, Car-Mart only subscribes to online albuterol inhaler the number of trunks used based on the need for online albuterol inhaler simultaneous call paths by dynamically being allocated additional trunks as needed. This allows for online albuterol inhaler unlimited inbound and outbound trunks and virtually eliminates busy signals.
· The ShoreTel UC system offers exceptional flexibility for online albuterol inhaler failover and rerouting incoming calls.
· SIP trunking allows Car-Mart to online albuterol inhaler maintain a local community presence by providing local direct inward dial (DID) numbers in all markets with a online albuterol inhaler dealership, while still providing a single point of management and administration. The result is online albuterol inhaler ultimate flexibility in call routing.
· "Establishing personal relationships with our customers and online albuterol inhaler ensuring they have a great experience is an important key to online albuterol inhaler our success. The easy-to-use and easy-to-manage ShoreTel system really supports us in this online albuterol inhaler effort by eliminating busy signals and allowing us to expand our local calling areas. The fact that online albuterol inhaler the system is easier to manage and has significantly reduced our costs also means we can online albuterol inhaler shift additional resources to ensuring a great customer experience," said Rick Combs, IT director, America‘s Car-Mart, Inc.
Prior to online albuterol inhaler deploying ShoreTel, the company relied on completely isolated systems from Nortel and online albuterol inhaler other vendors at each dealership. After initial training from a ShoreTel reseller, the Car-Mart team migrated all 95 dealerships to online albuterol inhaler ShoreTel in less than six months. The single, fully integrated ShoreTel UC system is online albuterol inhaler far easier to manage.
· SIP, or online albuterol inhaler Session Initiation Protocol, trunking allows the ShoreTel UC system to establish multimedia sessions, including voice calls, on IP networks, reducing or online albuterol inhaler eliminating the need for standard telephone lines. SIP trunking services are online albuterol inhaler provided by a variety of ShoreTel Certified Technology Partners.
· ShoreTel’s native SIP extension interface supports a online albuterol inhaler wide variety of SIP-based devices, including leading WiFi and DECT phones, and online albuterol inhaler conference room phones.
· The ShoreTel UC solution was built from online albuterol inhaler the ground up for IP networks, helping to eliminate the complexity typically associated with other solutions, which results in high maintenance and online albuterol inhaler management costs. By designing a powerful yet brilliantly simple solution from online albuterol inhaler the start, ShoreTel drives down the TCO, helping organizations realize dramatic cost savings year after year.
· ShoreTel recently announced it online albuterol inhaler won a total of seven 2009 MarketTools CustomerSat Achievement in Customer Excellence (ACE) Awards. It is online albuterol inhaler the third year in a row ShoreTel received the highest award, demonstrating ShoreTel’s long-standing commitment to online albuterol inhaler delivering unmatched customer service and satisfaction to its global customer base.
· ShoreTel’s brilliantly simple architecture delivers a online albuterol inhaler lower TCO and dramatically greater value than the more complex and online albuterol inhaler less reliable solutions offered by other vendors.
About Us: Transcend United Technologies (www.transcendunited.com) is the #1 ShoreTel reseller in the online albuterol inhaler US and was awarded the ShoreTel circle of excellence award in 2007, 2008, and online albuterol inhaler 2009. Transcend United is online albuterol inhaler among the largest IT and communications VARs in the United States, ranked in the online albuterol inhaler top 5% by size.
|
|
|
