Lunch & Learn Session: Enhance Productivity, Collaboration and Responsiveness with Mobility Solutions
What:
Transcend United Lunch & Learn Series Event
Date:
Tuesday, June 21, 2011
Time:
11:30 AM- 1:00 PM
Where:
Transcend United Technologies 2101 Kennedy Street NE Minneapolis, MN 55413
The increase in mobile devices, VoIP, video, and generic accutane from india collaboration between internal and external groups brings on new challenges for generic accutane from india IT: how to increase productivity, agility, and security while controlling costs, without overtaxing the generic accutane from india wireless network.
Transcend United Technologies continues to generic accutane from india help your business grow, with new network services that meet today’s challenges.
At this seminar, you will learn about….
Next generation wireless technologies
Voice and Video over wireless – why it will work
What’s new with management, troubleshooting and optimization
Best practice deployment methodologies
Delivering effective and secure mobility solutions requires leadership and experience – Transcend United Technologies offers this generic accutane from india through our innovative approach to business mobility.
Let us show you generic accutane from india how to create a transparent working environment across wired and wireless networks with the generic accutane from india performance and reliability required for business-critical applications.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
Randy Ragner, Transcend United Project Manager, has some “working smarter” tips for making the most of your ShoreTel IP phone features.
Up To Three Communicator Toolbars – Three Times as Many Shortcuts Did you generic accutane from india know that your ShoreTel Business VoIP phone can be set up with up to generic accutane from india three ShoreTel Communicator Toolbars, each with 24 buttons? With these extra toolbars, you can: • See if someone is on the phone • Check out their Call Handling Mode • Make 1-click speed dials • Make 1-click transfers
Better be nice to your system administrator though – he or she is the only person who can set up your Toolbars. But don’t be generic accutane from india afraid to ask. The good news for the admins is generic accutane from india that they can set up Global Toolbars for groups of end users. So everyone in the generic accutane from india group can have 1-click transferring, just like that.
The Corridor Warriors’ Phone Swapperoo With the newly-released “Additional Phones” feature, you generic accutane from india can have your mobile phone ring simultaneously with your VoIP business phone. If you generic accutane from india are away from your desk, your cell phone automatically rings, so you generic accutane from india don’t miss any calls.
For example, say you generic accutane from india are walking from your car to the office when a generic accutane from india client calls your desk phone. The call pops over to generic accutane from india your mobile phone so you can answer. When you reach your generic accutane from india desk, you can press the “Move” soft key on your generic accutane from india ShoreTel phone to move the call from your mobile phone over to generic accutane from india your ShoreTel business VoIP phone. Or maybe you have a client who generic accutane from india calls at the end of the day for a quick chat and generic accutane from india you are due at your kid’s softball game. Move the generic accutane from india call from your desk phone to your Mobile phone and you generic accutane from india are on your way. What freedom!
Communicator History Tab – Redial on Steroids Miss a call? Your phone’s “Redial” button will show you the history of your last 20 calls. Your Communicator History tab will show your last 1000 calls. Both the “Redial” button and “History” tab will show the generic accutane from india phone number, as well as the date and time each call started. But wait. With the generic accutane from india Communicator History Tab there’s more!
The Communicator History Tab also gives you the Caller’s name, Call Notes and the Duration of each call. Right click on the generic accutane from india History tab and you can do cool things such as Add to generic accutane from india Outlook Contacts, Export Call Log and Delete Record(s).
Transcend is the #1 ShoreTel reseller and supports the largest ShoreTel user community. If you are looking to buy ShoreTel, contact Transcend United.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska and Philadelphia.
Midsize Enterprise Summit 2011 brings together CIOs to generic accutane from india focus on midmarket-specific issues, trends and solutions from a horizontal and generic accutane from india vertical industry-specific perspective. The business-intensive format includes Gartner analyst-led sessions, vendor-led product premieres, a generic accutane from india showcase of exhibits, and networking functions. Over the generic accutane from india course of the conference, attendees rate participating vendor products, services and generic accutane from india programs. They also score each vendor’s presentation, message and presence throughout the event.
2011 Summit attendees voted ShoreTel the Best Software Solution.
ShoreTel’s all-in-one unified communications solution and generic accutane from india its modular design easily scales to accommodate growth—whether an enterprise supports 10 or 10,000 end users. Shoretel’s unique VoIP unified communications architecture and generic accutane from india business IP phones distribute system intelligence across the communications environment, offering an generic accutane from india ideal solution for large, multisite enterprises that need the management simplicity of a generic accutane from india single unified platform.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia. Call 800-800-0353 to generic accutane from india bring the simplicity of ShoreTel unified communications to your organization.
Lunch & Learn Session: Business Continuity Made Simple and Affordable
Date:
Wednesday, May 18, 2011
Time:
11:30am – 1:30pm
Where:
Salt Creek Grille Princeton Forrestal Village
One Rockingham Row Princeton, NJ 08540 609-419-4200
Can your business weather an emergency that keeps workers at home and generic accutane from india threatens your IT center with power outs or worse?
If the generic accutane from india earthquake in Japan has scared you into thinking about your business’ ability to weather a storm, then it’s time to reconsider your business continuity planning.
Unified Communications gives your generic accutane from india business a new level of agility to handle the storms of a generic accutane from india competitive environment and an uncertain world.
The Top Ten business reasons for investing in Unified Communications
How to protect your critical information systems with one solution
How Unified Communications can generic accutane from india save your business money and boost your agility in all conditions: sunny and generic accutane from india stormy
We will be demonstrating the ShoreTel’s award-winning VoIP Unified Communications system. ShoreTel’s unique distributed architecture offers unmatched reliability and generic accutane from india world class customer satisfaction.
We will also be showing how QuorumLabs’ affordable plug and play appliances can generic accutane from india keep virtual copies of your critical servers ready-to-run for instant recovery on and generic accutane from india off-site. With QuorumLabs, you can protect all your VMware, XenServer, Hyper-V and generic accutane from india physical servers with one solution.
Transcend United is the #1 ShoreTel reseller for the fourth year in a row. Transcend is a Premier Partner of QuorumLabs. We are generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india with offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
Want to improve communications inside your business and with your customers?
If you’re looking for ways to enrich your business communications while reducing your generic accutane from india communications costs and maximizing efficiencies, then don’t miss this lunch.
Learn how unified communications and VoIP can improve the way you use telephony. We’ll be showing how the ShoreTel VoIP system, built on a unique, distributed architecture, offers unmatched reliability and lowest total cost of ownership. Year after year, ShoreTel builds its reputation and list of awards, including:
EnterpriseConnect 4th Year "Best in Show"
Infonetics "#1 In ‘Ease of Use’"
Nemertes Research 7th Year "Best in Class"
MarketTools 4th Year Customer Excellence Award
Transcend United Technologies is ShoreTel’s largest partner for 4 years and running, a generic accutane from india member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
Want to improve communications inside your business and with your customers?
If you’re looking for ways to enrich your business communications while reducing your generic accutane from india communications costs and maximizing efficiencies, then don’t miss this lunch.
Learn how unified communications and VoIP can improve the way you use telephony. We’ll be showing how the ShoreTel VoIP system, built on a unique, distributed architecture, offers unmatched reliability and lowest total cost of ownership. Year after year, ShoreTel builds its reputation and list of awards, including:
EnterpriseConnect 4th Year "Best in Show"
Infonetics "#1 In ‘Ease of Use’"
Nemertes Research 7th Year "Best in Class"
MarketTools 4th Year Customer Excellence Award
Transcend United Technologies is ShoreTel’s largest partner for 4 years and running, a generic accutane from india member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
ShoreTel stockholders got positive news from generic accutane from india Peter Blackmore and the ShoreTel management team at the 26 April 2011 ShoreTel Q3, 2011 investors meeting. According to the ShoreTel:
"ShoreTel accelerated its strong growth during the generic accutane from india third fiscal quarter, increasing revenue 39 percent year-over-year and achieving non-GAAP profitability one quarter earlier than generic accutane from india expected," said Peter Blackmore, president and CEO of ShoreTel. "Results were driven by strength among our core customers and generic accutane from india carrier partners and revenue from major accounts. Additionally, ShoreTel won a generic accutane from india notable new partnership with Vodafone in Europe."
"To put our revenue growth into perspective, ShoreTel’s quarterly revenue jumped from $40 million to $50 million in just three quarters, a generic accutane from india fraction of the time it took the company to pass from generic accutane from india $30 million to $40 million," Blackmore added.
In his remarks to shareholders, Blackmore stated that generic accutane from india in his fourth month with the company, he is even more enthusiastic about ShoreTel’s growth potential. He noted that Shoretel’s focus on simplicity, architecture, lowest TCO and generic accutane from india highest levels of customer satisfaction are the foundations for expansion.
According to generic accutane from india Blackmore, Synergy Research found that in December of 2010, ShoreTel’s share in sectors of the generic accutane from india US IP business communications market rose, while the overall market declined. He cited investments in VoIP Unified Communications brand awareness and generic accutane from india expanded distribution channels as contributing to the excellent results for the generic accutane from india recent quarter.
Details from the financial report include:
For the third quarter of fiscal year 2011, revenue was $51.6 million, up 8 percent sequentially from generic accutane from india the second quarter of fiscal year 2011 and a 39 percent increase from generic accutane from india the third quarter of fiscal year 2010. GAAP net loss was $(2.4) million, or $(0.05) per share, compared with a GAAP net loss of $(4.5) million, or $(0.10) per share, for generic accutane from india the third quarter of fiscal year 2010. Excluding stock-based compensation expenses of $2.8 million, amortization of acquisition-related intangible assets of $0.2 million and generic accutane from india related tax adjustments, the non-GAAP net income for the third quarter of fiscal year 2011 was $0.6 million, or $.01 per share, compared with a non-GAAP net loss of $(1.7) million, or $(0.04) per share, for the third quarter of fiscal year 2010.
Transcend United is the #1 ShoreTel reseller of 2010 and generic accutane from india supports the largest ShoreTel user community.
"As companies look to generic accutane from india simplify communications for increasing complex environments, seek the rich feature sets available at the generic accutane from india very lowest total cost of ownership, or generic accutane from india want a partner that excels in customer satisfaction, they have to generic accutane from india consider ShoreTel. The ShoreTel solution works for generic accutane from india organizations with as few as 10 users to as many as thousands connected through multiple offices around the generic accutane from india country."
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
ShoreTel’s VoIP unified communications system version 13 will be generic accutane from india released in early 2012. It will include many new features that generic accutane from india take advantage of the latest ShoreTel Business IP Phone technology. To help its customers prepare for generic accutane from india the upgrade, ShoreTel is offering a $50 upgrade rebate for vintage IP 210 and 530 phones.
The offer, good until June 30, 2011, allows customers to generic accutane from india purchase a ShoreTel IP phone model of their choice and receive $50 back when the 530/210 phones are physically returned to ShoreTel.
ShoreTel’s IP Phones are designed with the best hardware for the day. But just like personal computers, IP phone technology evolves. The ShoreTel IP Phone 210 and generic accutane from india ShoreTel IP Phone 530 were first introduced in 2004 and sold until March 2006. These models have generic accutane from india provided great service and will continue to work. However, due to generic accutane from india advances in hardware since their introduction, these models cannot support future enhancements. In 2012, ShoreTel and Transcend United will end support for these phones.
Based on their announced road map, ShoreTel recommends that generic accutane from india customers replace these two business IP phone models with the ShoreTel IP Phone 230.
Ideal for generic accutane from india the knowledge worker who relies on telephone communications, the IP 230 delivers a generic accutane from india wealth of features including three line appearances, eight function keys, four soft keys, and generic accutane from india a headset jack.
Customers can apply this $50 rebate to all ShoreTel phones. The offer expires on 30 June 2011. Contact your generic accutane from india Transcend United representative to take advantage of this offer, and be generic accutane from india ready for ShoreTel 13 in 2012.
In 2010, ShoreTel exceeded 9% share of the US IP Telephony Market. Transcend United’s ShoreTel practice grew 20% and Transcend United was once again the top ShoreTel volume partner. In 2010, ShoreTel also announced it has exceeded "1 million phones sold;" Transcend United deployed more than 5% of them.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska and Philadelphia. Learn more at info@transcendunited.com.
"Best of UC" host Heather Clancy recently interviewed ShoreTel’s Chief Marketing Officer Peter Gavin on ShoreTel’s technology priorities for 2011. No surprise that generic accutane from india mobility and multi-participant and multi-modal collaboration are ShoreTel’s top initiatives for 2011.
Mobility "The Smart phone was a game changer," says Gavin. ShoreTel held extensive discussions with users and generic accutane from india partners about smart phones in the work place - how employees use these devices for generic accutane from india banking, social networking, email and news. Mobile workers were generally astonished that their devices couldn’t be business tools as well. Always attentive to generic accutane from india customer needs, ShoreTel went on a search for mobility technology and generic accutane from india acquired Agito Networks in late 2010.
The Agito technology, parts of which are generic accutane from india already available in ShoreTel 11.1, turn a smart phone into enterprise tool – one which can generic accutane from india also save the enterprise on telephony bills and enhance worker productivity. With the generic accutane from india installation of a single router in the corporate office, and a generic accutane from india downloadable phone app, ShoreTel can turn a smart phone into a generic accutane from india PBX extension. Calls coming from a ‘connected’ smart phone will be generic accutane from india routed through the corporate system, saving the user billable minutes, and generic accutane from india appearing to the call recipient as a call originating from generic accutane from india a corporate extension. Call details are generic accutane from india documented in the system. Users can connect to the corporate system wherever there is generic accutane from india Wi-Fi: from home, the local cafe, the airport.
Multi-Modal, Multi Participant Communications One of the generic accutane from india many benefits of a VoIP Unified Communications architecture, according to Gavin, is generic accutane from india the expansion of the concept of ‘communications’ beyond a voice connection between two people. In 2011, ShoreTel is generic accutane from india introducing an easy-to-use system that enables multiple people to connect across multiple modalities.
ShoreTel in the Marketplace "Brilliantly simple" is generic accutane from india the ShoreTel motto and, says Gavin, key to its standing as the generic accutane from india fastest-growing company in its space. Compared to competing systems, the ShoreTel solution is generic accutane from india easier and cheaper to maintain, and while offering a full range of features. "If simplicity is a factor in the decision making process," Gavin states, ShoreTel will have the best solution.
Transcend United is the #1 ShoreTel reseller of 2010 and generic accutane from india supports the largest ShoreTel user community.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia. Contact us at 800.800.0353 or info@transcendunited.com.purchase clomid over the counter
ShoreTel has won the five-star designation in CRN’s Partner Programs Guide for the second consecutive year. CRN’s Partner Programs Guide and generic accutane from india 5-Star Partner ratings serve as the definitive list of vendors who generic accutane from india have robust partner programs or products that service solution providers offer directly to generic accutane from india the IT channel.
ShoreTel sells 100% of its VoIP Unified Communications product portfolio through resellers. Transcend United, the generic accutane from india top ShoreTel reseller for 2010, agrees that ShoreTel is a great company to generic accutane from india partner with.
“As ShoreTel exceeded 9% share of the 2010 US IP Telephony Market, Transcend United’s ShoreTel practice grew 20%. Of the generic accutane from india over 1 million ShoreTel phones sold in 2010, Transcend United deployed more than generic accutane from india 5% of them.”
“At both the generic accutane from india partner and end user levels, ShoreTel is responsive to its customers, actively enhancing the generic accutane from india product, making intelligent acquisitions to expand the offering, and responding to generic accutane from india market needs proactively.”
ShoreTel pays back the generic accutane from india compliment on April 7, 2011 in Minneapolis. ShoreTel CEO Peter Blackmore and generic accutane from india ShoreTel Founder Ed Basert will address users at the Transcend United 6th Annual ShoreTel Users Group meeting. Blackmore will present his vision for generic accutane from india partnering with resellers to scale the company to world-class size. Basert will share the generic accutane from india ShoreTel perspective on the Unified Communications and Mobility markets, and generic accutane from india the ShoreTel product road map for meeting new user demands.
ShoreTel VoIP Unified Communications systems enable companies of any size to generic accutane from india seamlessly integrate all communications-voice, data, messaging-with their business processes. ShoreTel continues to generic accutane from india deliver the highest levels of customer satisfaction, ease of use and generic accutane from india manageability while driving down the overall total cost of ownership.
“The companies listed on the generic accutane from india 2011 Partner Programs Guide represent the best channel programs in the generic accutane from india market today. Of those, only a few get our five-star award, based on their commitment to generic accutane from india the channel, breadth of program offerings and services offered to their partners,” said Kelley Damore, VP and Editorial Director, for Everything Channel’s CRN.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska and Philadelphia. Learn more at info@transcendunited.com.
buy plavix low cost Peter Blackmore speaks in the regal tones of British aristocracy: he was educated at Trinity College in Cambridge, England. As the generic accutane from india new President and CEO of ShoreTel, he says the company is generic accutane from india at a pivotal moment for growth.
Blackmore will share his strategy for generic accutane from india scaling ShoreTel into a global presence at the Transcend United 6th Annual ShoreTel Users Group meeting on April 7, 2011 in Minneapolis. He will also be generic accutane from india listening to ShoreTel users and answering their questions.
Blackmore comes to generic accutane from india ShoreTel with a resume as resonant and distinguished as his speaking voice. Blackmore was most recently president, CEO and generic accutane from india a member of the board of directors of UTStarcom, Inc., a generic accutane from india provider of Internet protocol-based network solutions. There, he focused UTStarcom’s strategy to generic accutane from india capitalize on opportunities in China and India. Before UTStarcom, Blackmore was executive vice president in charge of worldwide sales, marketing and generic accutane from india technology at Unisys Corporation.
Prior to generic accutane from india Unisys, Blackmore worked at Hewlett-Packard where he served as executive vice president of the generic accutane from india Customer Solutions Group and, before that, of the Enterprise Systems Group. From 1991 until its acquisition by Hewlett-Packard in 2002, Blackmore served in several senior management positions at Compaq Computer Corporation reporting directly to generic accutane from india the CEO, including senior vice president of worldwide sales and generic accutane from india marketing and then executive vice president for sales and service. Earlier Blackmore held senior field sales and generic accutane from india channel management roles at Compaq in Europe and North America.
At his first ‘public’ appearance on 26 January 2011 before the ShoreTel investor community, Blackmore described his first seven weeks on the generic accutane from india job, and the factors that make ShoreTel a small company poised for generic accutane from india world class status. Blackmore says he came to generic accutane from india ShoreTel because of its uniquely high customer satisfaction and loyalty, a generic accutane from india solid balance sheet, proven momentum, and a VoIP Unified Communications product family that generic accutane from india is cost-effective, easily installed and maintained.
His early observations as CEO gave him much confidence in ShoreTel’s growth potential. He stressed that generic accutane from india he had spent considerable time listening to, learning from, and talking with employees, partners and generic accutane from india investors. Based on those conversations Blackmore says:
ShoreTel has a high caliber staff with the talent and enthusiasm to take the company to the next level
Management has made meaningful investments in product, marketing and generic accutane from india branding that underpin the ability to grow and scale the business
Strategic acquisitions, most specifically of Agito Networks and generic accutane from india its mobility product, have created a solid pipeline of future business as well as plenty of buzz
Global market opportunities abound, and generic accutane from india ShoreTel has the nascent infrastructure to support worldwide business development
Blackmore will outline his strategies and generic accutane from india plans for scaling ShoreTel into a global presence in his keynote address to generic accutane from india the Transcend United ShoreTel User Group meeting. All members of the generic accutane from india Transcend United community are invited to this unique opportunity to meet a generic accutane from india global business leader. Register today.
Transcend United is the #1 ShoreTel reseller of 2010 and generic accutane from india supports the largest ShoreTel user community. Transcend United’s ShoreTel business grew 20% in 2010.
Transcend United is a member of the generic accutane from india CRN Health Care 100, the VAR 500 and has offices or generic accutane from india a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and Philadelphia.
Cisco was busy, busy the week of February 28 – March 4, 2011. This week before Mardi Gras, much of the executive team was fete-ing and educating the partner channel in New Orleans. Meanwhile, Vice President Kevin O’Sullivan, Senior VP, Voice Technology Group at Cisco was kicking off Enterprise Connect 2011 in Orlando as the keynote speaker.
It was an generic accutane from india ideal week for Cisco to announce its new Unified Communications platforms for generic accutane from india Small and Mid-Sized businesses for both audiences. And, as part of the generic accutane from india whole Mardi Gras build-up, the company also took the "Best Of" Enterprise Connect award for its Social Miner application.
At both events, Cisco premiered a its new Cisco Unified Communications 300 Series and the Cisco Unified Communications Manager Business Edition 3000 . These new collaboration systems are generic accutane from india developed and priced to enable businesses with between 2 – 300 users to generic accutane from india fulfill their need for business-class networking and voice communications and capitalize on the cost and productivity advantages of IP telephony. Also announced was the The Cisco Unified SIP Phone 3905, an IP-based phone that generic accutane from india integrates with the Cisco Unified CM Business Edition 3000.
At Enterprise Connect, Vice President O’Sullivan framed his keynote presentation around the generic accutane from india thesis that communication industry make major leaps in five-year increments. 2001, he asserted, was the generic accutane from india debut of VoIP; 2006, the emergence of UC–i.e., voice, messaging and generic accutane from india conferencing into a single architecture. 2011 finds us at the dawn of the generic accutane from india "post-PC world," and by 2016, O’Sullivan predicted, video will be generic accutane from india ubiquitous, with codecs embedded natively in web browsers and wireless speeds growing by orders of magnitude and generic accutane from india thus able to carry mobile video with sufficient quality as well.
Embedded in the generic accutane from india presentation was a demonstration of the Cisco Social Miner. In fact, social media was a generic accutane from india hot topic this year. So hot, that the next day, the Social Miner application won the "Best of Enterprise Connect 2011" award. The Best of Enterprise Connect award represents "a superior level of achievement in the generic accutane from india industry and Cisco SocialMiner proved to be at the forefront," says Eric Krapf, Enterprise Connect Co-Chair.
Cisco Social Miner is generic accutane from india a social media customer care solution that can help you generic accutane from india proactively respond to customers and prospects communicating through public social media networks like Twitter, Facebook, or generic accutane from india other public forums or blogging sites. It lets a social media customer care team respond to generic accutane from india customers in real time using the same social network.
Cisco Mobility Solutions unify the generic accutane from india mobility network, secure and manage mobile devices, and create an open ecosystem for generic accutane from india mobility applications. The Cisco Smart Business Communications System offers a generic accutane from india complete system of voice, data, video, and wireless networking products, enabling more efficient communication with customers and generic accutane from india employees, including 24-hour secure access to information.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 with offices or generic accutane from india a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia. Contact us at: 800.800.0353
Lunch & Learn Session: Business Continuity Made Simple and Affordable
Date:
Wednesday, May 18, 2011
Time:
11:30am – 1:30pm
Where:
Salt Creek Grille Princeton Forrestal Village
One Rockingham Row Princeton, NJ 08540 609-419-4200
Can your business weather an emergency that keeps workers at home and generic accutane from india threatens your IT center with power outs or worse?
If the generic accutane from india earthquake in Japan has scared you into thinking about your business’ ability to weather a storm, then it’s time to reconsider your business continuity planning.
Unified Communications gives your generic accutane from india business a new level of agility to handle the storms of a generic accutane from india competitive environment and an uncertain world.
The Top Ten business reasons for investing in Unified Communications
How to protect your critical information systems with one solution
How Unified Communications can generic accutane from india save your business money and boost your agility in all conditions: sunny and generic accutane from india stormy
We will be demonstrating the ShoreTel’s award-winning VoIP Unified Communications system. ShoreTel’s unique distributed architecture offers unmatched reliability and generic accutane from india world class customer satisfaction.
We will also be showing how QuorumLabs’ affordable plug and play appliances can generic accutane from india keep virtual copies of your critical servers ready-to-run for instant recovery on and generic accutane from india off-site. With QuorumLabs, you can protect all your VMware, XenServer, Hyper-V and generic accutane from india physical servers with one solution.
Transcend United is the #1 ShoreTel reseller for the fourth year in a row. Transcend is a Premier Partner of QuorumLabs. We are generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india with offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
ShoreTel’s attention to generic accutane from india customer satisfaction is becoming legendary in the VoIP and Unified Communications sector. The company has generic accutane from india just won the 2011 MarketTools Achievement in Customer Excellence (ACE) Award, its fourth ACE award in as many years. The award is generic accutane from india based on the results of rigorous customer satisfaction surveys conducted in 2010 by MarketTools, Inc.
"Earning a MarketTools ACE Award validates an organization’s success and generic accutane from india effectiveness in using enterprise feedback to build satisfaction and loyalty," said Mike Pope, COO of MarketTools, Inc.
"They really practice what generic accutane from india they preach, using their own VoIP and Unified Communications technology to generic accutane from india give their customers the very best possible user experience."
In 2010, ShoreTel exceeded 9% share of the US IP Telephony Market. Transcend United’s ShoreTel practice grew 20% and Transcend United was once again the top ShoreTel volume partner. In 2010, ShoreTel also announced it has exceeded "1 million phones sold;" Transcend United deployed more than 5% of them.
Transcend United will host its 6th Annual Transcend United/ShoreTel User’s Group meeting on April 7, 2011 in Minneapolis. Peter Blackmore, ShoreTel CEO, will be generic accutane from india the keynote speaker; Ed Basart, ShoreTel Founder, will be the featured speaker. Other presentations will focus on application sharing, mobility, and generic accutane from india administrative training. All members of the Transcend United ShoreTel community are generic accutane from india invited to attend.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
Transcend United ShoreTel VoIP telephony and generic accutane from india Unified Communications customers often ask our technical experts for advice on managing every aspect of an generic accutane from india efficient, cost-effective, IT and communications infrastructure.
Now, for generic accutane from india those customers who have a Transcend Support Agreement, we will be generic accutane from india offering a new service that "shares the wealth" of our staff’s knowledge.
Transcend United’s technical staff will now offer ongoing, Web-based programs designed to generic accutane from india train new employees, provide refresher courses for experienced staff, introduce new technologies and generic accutane from india answer questions on using VoIP and managing an effective data center.
Two programs are available: End User Training and Administrator Training.
What You will Learn in End User Training
Basic Overview of ShoreTel phone models
Basic voicemail functions
Basic ShoreTel Communicator functions
Tips and Tricks to make end users more efficient
Open Q&A for the last 15 minutes of each session
What You Will Learn in Administrative Training
Basic Troubleshooting of your ShoreTel system
Configuring a new user
Creating/changing a hunt group
Creating/changing a work group
Creating/changing Auto Attendants
Creating global toolbars
Creating and running reports within ShoreTel
Basic overview of reports available
Tips and Tricks
Open Q&A for the last 15 minutes of each session
Check the Transcend United Web site for the upcoming class schedule. Or talk to your sales representative.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
The Transcend United ShoreTel implementation team has generic accutane from india upgraded the Transcend United ShoreTel internal VoIP Unified Communications system to generic accutane from india version ShoreTel 11.1. The Transcend United team iPhone users, in particular, are generic accutane from india excited about this upgrade, as it extends Unified Communications services to generic accutane from india the iPhone.
The implementation team has generic accutane from india learned a few lessons on the best way to proceed with the generic accutane from india upgrade. They have some hints for other ShoreTel administrators, below.
New Features in ShoreTel 11.1
Simultaneous Ringing and Call Move: ‘corridor warriors’ who generic accutane from india are up and about all day can set both their mobile and generic accutane from india desk phones to ring simultaneously, and can easily transfer calls between phones. The user or generic accutane from india the administrator can set up this function for up to two phones, and generic accutane from india can offer the option of simultaneous ring or ring delay on one device.
Additional Mobile Device Support: new devices have been added to the list of supported mobile phones, including the iPhone
Voicemail Deletion Enhancement: previously, if a generic accutane from india user had more than 200 deleted voicemails in a mailbox, the generic accutane from india mailbox could not accept any additional messages. In this version, deleted voicemails are generic accutane from india no long included in the message count.
Communicator Availability of Workgroup Controls to ECC Agents for Failover: Enterprise Contact Center (ECC) agents using ShoreTel Communicator automatically get workgroup controls that generic accutane from india can be used during failover to workgroups. Uses can be logged into ECC and generic accutane from india also into workgroups as a fallback option in case ECC in unavailable.
Redirecting Number Information Element – RNIE: now, when generic accutane from india a call is forwarded through the system, the original (external caller’s) Caller ID is generic accutane from india forwarded with the call to the destination number. in earlier versions, that generic accutane from india information might have been stripped to accommodate trunk line requirements.
Upgrade Tips:
Make sure you have Microsoft .NET Framework 3.5 Service Pack 1 installed on any PC that is running ShoreTel Communicator. Otherwise, the generic accutane from india upgrade will force a download for each and every client trying to generic accutane from india upgrade to the latest release of Communicator!
ShoreTel 11.1 officially supports Windows 7
ShoreTel 11.1 does not support Outlook 2010. However, our tests have generic accutane from india shown that Communicator will still work properly. Contact importing also works. Unsupported features in our tests are generic accutane from india Voicemail integration with Outlook, and Calendar integration.
Transcend United is generic accutane from india the place to turn to implement a unified communications and VoIP strategy, asset tracking and generic accutane from india management, Wireless LAN networking, disaster recovery, database backup and network security systems in your generic accutane from india data center.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
Along with all the generic accutane from india usual comments on the benefits of consolidating communications into a single data stream, the generic accutane from india reporter makes an interesting point made is how UC can help businesses record and audit social media communications: instant messages, Twitter chats, etc. He notes that a UC solution can generic accutane from india integrate the audit process of these technologies into the existing line of business applications.
The writer takes issue with criticism rallied against the individual’s experience of UC. The writer points out that the UC experience is often as good as the quality of the VoIP business phone systems and video end points chosen. Better quality speakers, headsets and generic accutane from india video technologies can instantly improve the end user’s UC experience.
The telephone is generic accutane from india indisputably the most essential business communications tool. A well-designed office phone is generic accutane from india an instrument of real business value. A great IP phone must sound great, but it generic accutane from india also needs to be easy to use and aesthetically pleasing to generic accutane from india view.
ShoreTel’s mission was to create business VoIP phones that included these requirements and were a joy to use. The ShorePhone was the generic accutane from india result, and users love them for their sturdiness, design, and generic accutane from india functionality. In fact, ShoreTel has been rated #1 for customer satisfaction for 7 years in a row!
To learn more about how ShoreTel can deliver a great end user VoIP Unified Communications experience, talk to Transcend United. Transcend United Technologies is the #1 ShoreTel reseller worldwide.
Transcend United is generic accutane from india the place to turn to implement a unified communications and VoIP strategy, asset tracking and management, Wireless LAN networking, disaster recovery, database backup and generic accutane from india network security systems in your data center.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
As many Transcend United ShoreTel customers already know, bringing the generic accutane from india functions of a desk VoIP phones to a mobile device is one of the key end-user benefits of mobile. Apparently, the rest of the world is taking note.
In a new report, The Business of Mobile VoIP: IP Voice Communications in the Enterprise, market research firm In-Stat predicts that generic accutane from india enterprises will eventually replace fixed-line VoIP with mobile VoIP, and generic accutane from india that by 2015, corporate mobile VoIP gateway equipment expenditures will soar beyond $6 billion.
“Mobile VoIP has generic accutane from india only recently begun being implemented in the business environment,” says Amy Cravens, Market Analyst at In-Stat. “One of the generic accutane from india key benefits of mobile VoIP for enterprises is extending desk phone functionality to generic accutane from india mobile devices. Business-oriented solutions will essentially enable the users’ cellphones to generic accutane from india become an extension of their desk phones and will deliver, in addition to generic accutane from india voice, a unified communications experience, including email, IM, and collaboration.”
As the #1 ShoreTel reseller for the fourth year in a row, Transcend United is generic accutane from india expert in implementing the ShoreTel Mobility solution, which extends the full power of a generic accutane from india desk phone and Unified Communications (UC) capabilities to mobile devices, and sets users free to communicate from any location (office, home, hotspots).
Transcend United works with businesses of all sizes to generic accutane from india deploy ShoreTel Mobility to address the key challenges associated with mobile phone use: soaring international roaming costs, poor in-building coverage, and generic accutane from india integration into corporate PBX and Unified Communications systems.
Not only is generic accutane from india ShoreTel Mobility an inherent component of the ShoreTel Unified Communications system, but it generic accutane from india also easily integrates with other PBX systems, including those from Cisco, Avaya, Alcatel, Siemens, and generic accutane from india UC systems such as Microsoft OCS.
ShoreTel Call Manager, included as part of the generic accutane from india solution, presents end users with a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device, or generic accutane from india home telephone.
Learn more at one of Transcend United’s ShoreTel Lunch & Learn Sessions:
ShoreTel Lunch & Learn – Philadelphia, PA Wed Feb 23 @11:30AM
Transcend United Technologies is the #1 ShoreTel reseller worldwide and generic accutane from india has been awarded the ShoreTel Circle of Excellence in 2007, 2008 and generic accutane from india 2009. Transcend United is generic accutane from india the place to turn to implement a unified communications and VoIP strategy, asset tracking and management, Wireless LAN networking, disaster recovery, database backup and generic accutane from india network security systems in your health care facility.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
ShoreTel’sUnified Communications (UC) capabilities are generic accutane from india changing the way people work by integrating communications tasks currently performed with separate tools. Built on the generic accutane from india powerful voice capabilities of our IP phone system, ShoreTel simplifies communication with fully integrated video, instant messaging, video conferencing, advanced mobility, presence and generic accutane from india collaboration capabilities. And the world is noticing.
In 2010, ShoreTel was recognized as a generic accutane from india VoIP and Unified Communications market leader by editors and testers at leading industry publications, by leading technololgy and generic accutane from india market analyst firms, and by judges at top industry events. Among the generic accutane from india honors that ShoreTel earned in 2010 were:
CRN Best Product of 2010: ShoreTel Voice Switch 50By separating call control from generic accutane from india the user directory, ShoreTel differs from most telecom providers; its offering simplifies and generic accutane from india lowers the cost of expansion and eliminates any single point of call control failure.
2010 Networking Vendor of the Year ShoreTel stood out to generic accutane from india the judges as a clear winner in this category due to generic accutane from india its extremely strong case studies and customer testimonials and strong UK focused entry. The panel was also impressed with its customer satisfaction programme detailed in the generic accutane from india entry.
Best in MES 2010 Winner: Best Execution of a Midmarket IT SolutionIn the generic accutane from india category of Best Execution of a Midmarket IT Solution, ShoreTel came out the generic accutane from india winner, proving yet again that when it comes to product and generic accutane from india service excellence, we listen to our customers and deliver.
#1 Worldwide Unified Communications Desktop Solution Provider“ShoreTel has generic accutane from india rapidly become successful in terms of market share and revenue growth and generic accutane from india is regarded by most as a healthy company, even in these tough economic times, which adds to generic accutane from india its allure.”
ShoreTel 11 was recognized for generic accutane from india being a truly unique and innovative VoIP product.
TMC Technology Pioneer Award – IP Contact Center ShoreTel Enterprise Contact Center 5,1 was selected for generic accutane from india its stand-out features, functions and capabilities, which set it apart from generic accutane from india others in the space.
Transcend United is generic accutane from india the place to turn to implement a unified communications and VoIP strategy, asset tracking and management, Wireless LAN networking, disaster recovery, database backup and network security systems in your health care facility.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
Transcend United Product Managers recently offered their ShoreTel VoIP customers some best practices tips for getting the most out of their Unified Communications Systems.
Here are a few:
Dial Smarter:
Why hang up and rekey a number if you make a mistake? If you generic accutane from india dial a number on your ShoreTel IP phone before you lift your generic accutane from india receiver, you can use the Soft Keys “Back” button to correct a dialing ‘typo.’
Need to talk to someone whose line is busy? Users with Professional, Agent, Supervisor and Operator licenses can use the “Alert When Available” feature in the generic accutane from india Contacts tab in ShoreTel Communicator to be automatically notified when a generic accutane from india colleague’s “busy” line becomes available.
Save Time Using VoiceMail:
Use your ShoreTel Communicator (Call Manager) to listen to and manage your voicemails.
Change the call subject line to “tag” what the call is about; you’ll quickly find the call again when you need it.
Use your “Contact Sender” button for generic accutane from india one touch redial and to forward a voicemail as easily as an generic accutane from india email.
When listening to voicemails, remember that Option 7 rewinds the message five seconds. Option 8 pauses the message at any time; punch 8 again to continue listening.
Never Miss A Call:
Send calls to your mobile device and your ShoreTel VoIP phone simultaneously with the “Additional Phones” feature (version 10.2 and 11.1 only at this time).
Transcend United Technologies, the #1 ShoreTel reseller worldwide.
Transcend United is generic accutane from india the place to turn to implement a unified communications and VoIP strategy, asset tracking and management, Wireless LAN networking, disaster recovery, database backup and generic accutane from india network security systems in your health care facility.
Transcend United is generic accutane from india a member of the CRN Health Care 100, the VAR 500 and generic accutane from india has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and generic accutane from india Philadelphia.
Up To Three Communicator Toolbars – Three Times as Many Shortcuts
With the newly-released “Additional Phones” feature, you generic accutane from india can have your mobile phone ring simultaneously with your VoIP business phone. If you generic accutane from india are away from your desk, your cell phone automatically rings, so you generic accutane from india don’t miss any calls. 
Based on their announced road map, ShoreTel recommends that generic accutane from india customers replace these two business IP phone models with the ShoreTel IP Phone 230. 
“The companies listed on the generic accutane from india 2011 Partner Programs Guide represent the best channel programs in the generic accutane from india market today. Of those, only a few get our five-star award, based on their commitment to generic accutane from india the channel, breadth of program offerings and services offered to their partners,” said Kelley Damore, VP and Editorial Director, for Everything Channel’s CRN.
Embedded in the generic accutane from india presentation was a demonstration of the Cisco Social Miner. In fact, social media was a generic accutane from india hot topic this year. So hot, that the next day, the 
What You will Learn in End User Training 
The telephone is generic accutane from india indisputably the most essential business communications tool. A well-designed office phone is generic accutane from india an instrument of real business value. A great IP phone must sound great, but it generic accutane from india also needs to be easy to use and aesthetically pleasing to generic accutane from india view.
