"Best of UC" host Heather Clancy recently interviewed ShoreTel’s Chief Marketing Officer Peter Gavin on ShoreTel’s technology priorities for 2011. No surprise that nexium online pharmacy no prescription mobility and multi-participant and multi-modal collaboration are ShoreTel’s top initiatives for 2011.
Mobility "The Smart phone was a game changer," says Gavin. ShoreTel held extensive discussions with users and nexium online pharmacy no prescription partners about smart phones in the work place - how employees use these devices for nexium online pharmacy no prescription banking, social networking, email and news. Mobile workers were generally astonished that their devices couldn’t be business tools as well. Always attentive to nexium online pharmacy no prescription customer needs, ShoreTel went on a search for mobility technology and nexium online pharmacy no prescription acquired Agito Networks in late 2010.
The Agito technology, parts of which are nexium online pharmacy no prescription already available in ShoreTel 11.1, turn a smart phone into enterprise tool – one which can nexium online pharmacy no prescription also save the enterprise on telephony bills and enhance worker productivity. With the nexium online pharmacy no prescription installation of a single router in the corporate office, and a nexium online pharmacy no prescription downloadable phone app, ShoreTel can turn a smart phone into a nexium online pharmacy no prescription PBX extension. Calls coming from a ‘connected’ smart phone will be nexium online pharmacy no prescription routed through the corporate system, saving the user billable minutes, and nexium online pharmacy no prescription appearing to the call recipient as a call originating from nexium online pharmacy no prescription a corporate extension. Call details are nexium online pharmacy no prescription documented in the system. Users can connect to the corporate system wherever there is nexium online pharmacy no prescription Wi-Fi: from home, the local cafe, the airport.
Multi-Modal, Multi Participant Communications One of the nexium online pharmacy no prescription many benefits of a VoIP Unified Communications architecture, according to Gavin, is nexium online pharmacy no prescription the expansion of the concept of ‘communications’ beyond a voice connection between two people. In 2011, ShoreTel is nexium online pharmacy no prescription introducing an easy-to-use system that enables multiple people to connect across multiple modalities.
ShoreTel in the Marketplace "Brilliantly simple" is nexium online pharmacy no prescription the ShoreTel motto and, says Gavin, key to its standing as the nexium online pharmacy no prescription fastest-growing company in its space. Compared to competing systems, the ShoreTel solution is nexium online pharmacy no prescription easier and cheaper to maintain, and while offering a full range of features. "If simplicity is a factor in the decision making process," Gavin states, ShoreTel will have the best solution.
Transcend United is the #1 ShoreTel reseller of 2010 and nexium online pharmacy no prescription supports the largest ShoreTel user community.
Transcend United is nexium online pharmacy no prescription a member of the CRN Health Care 100, the VAR 500 and nexium online pharmacy no prescription has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and nexium online pharmacy no prescription Philadelphia. Contact us at 800.800.0353 or info@transcendunited.com.
ShoreTel’s attention to nexium online pharmacy no prescription customer satisfaction is becoming legendary in the VoIP and Unified Communications sector. The company has nexium online pharmacy no prescription just won the 2011 MarketTools Achievement in Customer Excellence (ACE) Award, its fourth ACE award in as many years. The award is nexium online pharmacy no prescription based on the results of rigorous customer satisfaction surveys conducted in 2010 by MarketTools, Inc.
"Earning a MarketTools ACE Award validates an organization’s success and nexium online pharmacy no prescription effectiveness in using enterprise feedback to build satisfaction and loyalty," said Mike Pope, COO of MarketTools, Inc.
"They really practice what nexium online pharmacy no prescription they preach, using their own VoIP and Unified Communications technology to nexium online pharmacy no prescription give their customers the very best possible user experience."
In 2010, ShoreTel exceeded 9% share of the US IP Telephony Market. Transcend United’s ShoreTel practice grew 20% and Transcend United was once again the top ShoreTel volume partner. In 2010, ShoreTel also announced it has exceeded "1 million phones sold;" Transcend United deployed more than 5% of them.
Transcend United will host its 6th Annual Transcend United/ShoreTel User’s Group meeting on April 7, 2011 in Minneapolis. Peter Blackmore, ShoreTel CEO, will be nexium online pharmacy no prescription the keynote speaker; Ed Basart, ShoreTel Founder, will be the featured speaker. Other presentations will focus on application sharing, mobility, and nexium online pharmacy no prescription administrative training. All members of the Transcend United ShoreTel community are nexium online pharmacy no prescription invited to attend.
Transcend Unitedbuy ventolin inhaler is nexium online pharmacy no prescription a member of the CRN Health Care 100, the VAR 500 and nexium online pharmacy no prescription has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and nexium online pharmacy no prescription Philadelphia.
Unified Communications (UC) is nexium online pharmacy no prescription the total integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video collaboration, call control, and other "antique" services such as integrated voicemail, e-mail, SMS and fax.
UC has nexium online pharmacy no prescription been one of the most hyped Integrated Communications Technology developments of the nexium online pharmacy no prescription last several years, due to newly enabling technologies such as the nexium online pharmacy no prescription maturing Smartphone market, expansion of hosted VoIP and wireless services and increased mobile broadband coverage. Drivers also include the nexium online pharmacy no prescription need to update aging traditional telephony systems, freed up IT budgets and nexium online pharmacy no prescription identified ROI.
All the major technology research houses – Forrester, Gartner, Tolly, Nemertes, IDC – are following the UC market. Market growth forecasts for nexium online pharmacy no prescription UC vary in detail, but are uniformly bullish. One 2010 survey shows that nexium online pharmacy no prescription a quarter of the businesses surveyed said they were in the nexium online pharmacy no prescription planning stages and a further 41% said they were considering a nexium online pharmacy no prescription UC enterprise solution in the next 12 months. Another estimates the nexium online pharmacy no prescription current global UC market to be worth $3.1 billion for 2010 and predicts that this will grow to over $5 billion by 2012.
Transcend United has already built a $25M UC practice. Do we think the nexium online pharmacy no prescription sector revenues will live up to this "hype?" You bet!
Our growth confirms what Forrester Research’s “Market Overview: Sizing Unified Communications” report advises about planning UC implementations: “While all firms are nexium online pharmacy no prescription demanding measurable business benefits to support UC business cases and deployment plans, the nexium online pharmacy no prescription voyage to UC will be unique at each firm.”
With the expertise of our Professional Services Organization to translate customer needs into unique and nexium online pharmacy no prescription ROI positive implementations, and our partnership with the top three providers of UC – Cisco, Avaya and ShoreTel – Transcend United is nexium online pharmacy no prescription uniquely positioned to sell the real ROI associated with UC and nexium online pharmacy no prescription deliver the promise of this technology.
Transcend United is nexium online pharmacy no prescription a member of the VAR 500 and has offices or nexium online pharmacy no prescription a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and nexium online pharmacy no prescription Philadelphia.
Did you know that you can enhance your phone system by utilizing special solutions developed by ShoreTel’s engineers? These special packages provide enhanced functionality in the nexium online pharmacy no prescription use of your VoIP infrastructure and allow you to collaborate more efficiently. Here’s a look at what’s available for your business:
Emergency Notification Application: Built-in messaging and nexium online pharmacy no prescription bi-level alerting expand the native and 911 emergency support systems. This special system also allows for nexium online pharmacy no prescription code blue alerting as well as support for both US and nexium online pharmacy no prescription International emergency numbers.
Enhanced Historical Reports: Take advantage of call history reports, calls by dialed party reports, and nexium online pharmacy no prescription calls by origin reports. You can nexium online pharmacy no prescription use these statistics to track performance, improve options, and anticipate problems.
Legal and Professional Cost Recovery Application: Make sure that you accurately track telephone time and billing. If you nexium online pharmacy no prescription bill your customers by the hour, this the perfect package for nexium online pharmacy no prescription you.
ShoreTel Web Dialer: Make calls directly from your browser with the click of a button. This application runs transparently when nexium online pharmacy no prescription turned off and also supports a variety of numbers, including international numbers.
Workgroup Real-Time Monitor Application: The application response time is nexium online pharmacy no prescription immediate and includes audible alerts as well as large format wallboard displays to nexium online pharmacy no prescription help analyze performance efficiently.
Transcend United offers hosted unified communications solutions and nexium online pharmacy no prescription specialization to meet the needs of your business. Why not see what a ShoreTel system can do for you? Call 800 800 0353 today!
About Us: Transcend United Technologies is nexium online pharmacy no prescription a member of the 2010 VAR 500 and is ranked in the nexium online pharmacy no prescription top 5% by size of all IT and communications VARs in the country. We sell more ShoreTel product than nexium online pharmacy no prescription any other VAR in the US, and have an outstanding record of customer service with all ShoreTel products.
We have nexium online pharmacy no prescription our headquarters in the Northeast and work across the US, with particular emphasis on ShoreTel Boston and nexium online pharmacy no prescription any Boston phone system, any Rhode Island VoIP or Rhode Island phone system, ShoreTel Connecticut and nexium online pharmacy no prescription any Connecticut phone system, ShoreTel New England and any New England phone system, ShoreTel New York and nexium online pharmacy no prescription any New York phone system, ShoreTel New Jersey and nexium online pharmacy no prescription any New Jersey phone system, and ShoreTel Philadelphia or any Philadelphia phone system. We have nexium online pharmacy no prescription a regional headquarters in Minneapolis that focuses on ShoreTel Minneapolis and nexium online pharmacy no prescription any Minneapolis phone system, as well as general ShoreTel Minnesota or nexium online pharmacy no prescription any Minnesota phone system
Many companies do their disaster recovery planning and nexium online pharmacy no prescription testing assuming that they will restore critical data from tape. There are nexium online pharmacy no prescription so many problems with this approach, and they are so well known, that nexium online pharmacy no prescription it’s suprising people still do it.
A quick recap:
1. Tapes must be nexium online pharmacy no prescription retrieved from a storage facility before disaster recovery can begin. 2. Tapes are slow. A large part of the nexium online pharmacy no prescription time spent in a disaster recovery test is simply waiting for nexium online pharmacy no prescription backups to restore from tape. 3. Tapes fail. Nearly every IT veteran with more than nexium online pharmacy no prescription 5 years experience has had a tape fail during a restore. Especially when nexium online pharmacy no prescription trying to reconstruct a full backup from a series of incrementals. 4. Tapes sometimes disappear or are stolen. Search Google for "Iron Mountain loses tapes" and you’ll see what I mean. In a story last year (March 2009), backup tapes containing personal data on 80,000 New York City cops were stolen as part of an nexium online pharmacy no prescription inside job. So those tapes aren’t much use for disaster recovery.
Now let’s compare disaster recovery using offsite data backup storage as part of a nexium online pharmacy no prescription managed backup and recovery service:
Take offsite data backups stored on disk, combine with virtualized servers, and nexium online pharmacy no prescription you have a fast, reliable, inexpensive way to plan for disaster recovery for nexium online pharmacy no prescription business or non-profit organizations. For systems that nexium online pharmacy no prescription require more up-to-the-minute protection such as Exchange, Sharepoint, Blackberry, or nexium online pharmacy no prescription SQL servers, you can use replication software from Double-Take.
Tape is nexium online pharmacy no prescription completely outdated as a method of disaster recovery for business.
About Us: Transcend United combines cost-effective technologies, experienced people, and nexium online pharmacy no prescription world-class service to help organizations better manage IT and communications infrastructure. We work in all the major infrastructure areas:
Network Infrastructure
Unified Communications
Data Center Optimization
Backup, Recovery, Availability
Transcend United Technologies is ranked in the top 5% of all VARs in the US by size. We are the #1 rated ShoreTel Business IP phone systems partner in the US for 2007, 2008, and 2009. We are nexium online pharmacy no prescription a certified Riverbed premier partner for WAN Optimization, one of the nexium online pharmacy no prescription few national channel partners for Akamai web acceleration services, and work with other leading technologies such as HP, Avocent, and nexium online pharmacy no prescription Aerohive. Transcend United also offers hosted VoIP systems for smaller organizations.
Our national headquarters are nexium online pharmacy no prescription near Philadelphia, PA with Midwest regional headquarters in Minneapolis, MN. Our main contact number is 800 800 0353. Our site is www.transcendunited.com.
