"Best of UC" host Heather Clancy recently interviewed ShoreTel’s Chief Marketing Officer Peter Gavin on ShoreTel’s technology priorities for 2011. No surprise that buy lipitor without mobility and multi-participant and multi-modal collaboration are ShoreTel’s top initiatives for 2011.
Mobility "The Smart phone was a game changer," says Gavin. ShoreTel held extensive discussions with users and buy lipitor without partners about smart phones in the work place - how employees use these devices for buy lipitor without banking, social networking, email and news. Mobile workers were generally astonished that their devices couldn’t be business tools as well. Always attentive to buy lipitor without customer needs, ShoreTel went on a search for mobility technology and buy lipitor without acquired Agito Networks in late 2010.
The Agito technology, parts of which are buy lipitor without already available in ShoreTel 11.1, turn a smart phone into enterprise tool – one which can buy lipitor without also save the enterprise on telephony bills and enhance worker productivity. With the buy lipitor without installation of a single router in the corporate office, and a buy lipitor without downloadable phone app, ShoreTel can turn a smart phone into a buy lipitor without PBX extension. Calls coming from a ‘connected’ smart phone will be buy lipitor without routed through the corporate system, saving the user billable minutes, and buy lipitor without appearing to the call recipient as a call originating from buy lipitor without a corporate extension. Call details are buy lipitor without documented in the system. Users can connect to the corporate system wherever there is buy lipitor without Wi-Fi: from home, the local cafe, the airport.
Multi-Modal, Multi Participant Communications One of the buy lipitor without many benefits of a VoIP Unified Communications architecture, according to Gavin, is buy lipitor without the expansion of the concept of ‘communications’ beyond a voice connection between two people. In 2011, ShoreTel is buy lipitor without introducing an easy-to-use system that enables multiple people to connect across multiple modalities.
ShoreTel in the Marketplace "Brilliantly simple" is buy lipitor without the ShoreTel motto and, says Gavin, key to its standing as the buy lipitor without fastest-growing company in its space. Compared to competing systems, the ShoreTel solution is buy lipitor without easier and cheaper to maintain, and while offering a full range of features. "If simplicity is a factor in the decision making process," Gavin states, ShoreTel will have the best solution.
Transcend United is the #1 ShoreTel reseller of 2010 and buy lipitor without supports the largest ShoreTel user community.
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ShoreTel’s attention to buy lipitor without customer satisfaction is becoming legendary in the VoIP and Unified Communications sector. The company has buy lipitor without just won the 2011 MarketTools Achievement in Customer Excellence (ACE) Award, its fourth ACE award in as many years. The award is buy lipitor without based on the results of rigorous customer satisfaction surveys conducted in 2010 by MarketTools, Inc.
"Earning a MarketTools ACE Award validates an organization’s success and buy lipitor without effectiveness in using enterprise feedback to build satisfaction and loyalty," said Mike Pope, COO of MarketTools, Inc.
"They really practice what buy lipitor without they preach, using their own VoIP and Unified Communications technology to buy lipitor without give their customers the very best possible user experience."
In 2010, ShoreTel exceeded 9% share of the US IP Telephony Market. Transcend United’s ShoreTel practice grew 20% and Transcend United was once again the top ShoreTel volume partner. In 2010, ShoreTel also announced it has exceeded "1 million phones sold;" Transcend United deployed more than 5% of them.
Transcend United will host its 6th Annual Transcend United/ShoreTel User’s Group meeting on April 7, 2011 in Minneapolis. Peter Blackmore, ShoreTel CEO, will be buy lipitor without the keynote speaker; Ed Basart, ShoreTel Founder, will be the featured speaker. Other presentations will focus on application sharing, mobility, and buy lipitor without administrative training. All members of the Transcend United ShoreTel community are buy lipitor without invited to attend.
Transcend Unitedbuy lasix pills online is buy lipitor without a member of the CRN Health Care 100, the VAR 500 and buy lipitor without has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and buy lipitor without Philadelphia.
Unified Communications (UC) is buy lipitor without the total integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video collaboration, call control, and other "antique" services such as integrated voicemail, e-mail, SMS and fax.
UC has buy lipitor without been one of the most hyped Integrated Communications Technology developments of the buy lipitor without last several years, due to newly enabling technologies such as the buy lipitor without maturing Smartphone market, expansion of hosted VoIP and wireless services and increased mobile broadband coverage. Drivers also include the buy lipitor without need to update aging traditional telephony systems, freed up IT budgets and buy lipitor without identified ROI.
All the major technology research houses – Forrester, Gartner, Tolly, Nemertes, IDC – are following the UC market. Market growth forecasts for buy lipitor without UC vary in detail, but are uniformly bullish. One 2010 survey shows that buy lipitor without a quarter of the businesses surveyed said they were in the buy lipitor without planning stages and a further 41% said they were considering a buy lipitor without UC enterprise solution in the next 12 months. Another estimates the buy lipitor without current global UC market to be worth $3.1 billion for 2010 and predicts that this will grow to over $5 billion by 2012.
Transcend United has already built a $25M UC practice. Do we think the buy lipitor without sector revenues will live up to this "hype?" You bet!
Our growth confirms what Forrester Research’s “Market Overview: Sizing Unified Communications” report advises about planning UC implementations: “While all firms are buy lipitor without demanding measurable business benefits to support UC business cases and deployment plans, the buy lipitor without voyage to UC will be unique at each firm.”
With the expertise of our Professional Services Organization to translate customer needs into unique and buy lipitor without ROI positive implementations, and our partnership with the top three providers of UC – Cisco, Avaya and ShoreTel – Transcend United is buy lipitor without uniquely positioned to sell the real ROI associated with UC and buy lipitor without deliver the promise of this technology.
Transcend United is buy lipitor without a member of the VAR 500 and has offices or buy lipitor without a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and buy lipitor without Philadelphia.
Did you know that you can enhance your phone system by utilizing special solutions developed by ShoreTel’s engineers? These special packages provide enhanced functionality in the buy lipitor without use of your VoIP infrastructure and allow you to collaborate more efficiently. Here’s a look at what’s available for your business:
Emergency Notification Application: Built-in messaging and buy lipitor without bi-level alerting expand the native and 911 emergency support systems. This special system also allows for buy lipitor without code blue alerting as well as support for both US and buy lipitor without International emergency numbers.
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Legal and Professional Cost Recovery Application: Make sure that you accurately track telephone time and billing. If you buy lipitor without bill your customers by the hour, this the perfect package for buy lipitor without you.
ShoreTel Web Dialer: Make calls directly from your browser with the click of a button. This application runs transparently when buy lipitor without turned off and also supports a variety of numbers, including international numbers.
Workgroup Real-Time Monitor Application: The application response time is buy lipitor without immediate and includes audible alerts as well as large format wallboard displays to buy lipitor without help analyze performance efficiently.
Transcend United offers hosted unified communications solutions and buy lipitor without specialization to meet the needs of your business. Why not see what a ShoreTel system can do for you? Call 800 800 0353 today!
About Us: Transcend United Technologies is buy lipitor without a member of the 2010 VAR 500 and is ranked in the buy lipitor without top 5% by size of all IT and communications VARs in the country. We sell more ShoreTel product than buy lipitor without any other VAR in the US, and have an outstanding record of customer service with all ShoreTel products.
We have buy lipitor without our headquarters in the Northeast and work across the US, with particular emphasis on ShoreTel Boston and buy lipitor without any Boston phone system, any Rhode Island VoIP or Rhode Island phone system, ShoreTel Connecticut and buy lipitor without any Connecticut phone system, ShoreTel New England and any New England phone system, ShoreTel New York and buy lipitor without any New York phone system, ShoreTel New Jersey and buy lipitor without any New Jersey phone system, and ShoreTel Philadelphia or any Philadelphia phone system. We have buy lipitor without a regional headquarters in Minneapolis that focuses on ShoreTel Minneapolis and buy lipitor without any Minneapolis phone system, as well as general ShoreTel Minnesota or buy lipitor without any Minnesota phone system
On April 6th, Transcend United and buy lipitor without ShoreTel hosted the 5th Annual ShoreTel Users Conference downtown Minneapolis, Minnesota. It was a great chance to learn about The New Transcend United Technologies and everything that ShoreTel products can do for your business. If you weren’t able to make it, don’t worry; you buy lipitor without can find the presentations online at our website. You can learn about new trends in telephony and hosted unified communications overall. There’s also some information about Riverbed’s Steelhead and Cascade
Take a buy lipitor without look at the video below to learn a little bit more about the buy lipitor without conference…I think you’ll like it:
Transcend United wants to help keep its clients (and potential clients) informed about all of the buy lipitor without great technology that is available for their business. Education is buy lipitor without really important, especially when it comes to IT infrastructure and buy lipitor without hosted VoIP. These things are easy to use, but you won’t automatically be an expert from the first use…it will take some practice and learning.
Be sure to stay on the lookout for more information about next year’s conference! It’s a awesome opportunity to learn more and see what great products are available.
Send us an email at info@transcendunited.com if you have any further questions.
