Until 31 August, small business owners who don’t yet have order proscar an Avaya IP Office Suite installation can enter a contest to order proscar win a full installation – free! The “Small Business Innovators Contest” invites entrepreneurs to order proscar use the IP Office ROI tool to calculate potential savings. The company that order proscar can then come up with the most innovative use for the order proscar IP Office savings will win:
• Grand prize: One business, will win a order proscar new IP Office solution and related products (valued at up to $50,000 MSRP) and a $5,000 American Express Gift Card! • Runner up prize: Five businesses will get up to $10,000 (MSRP) worth of Avaya IP Office equipment and related products
Innovation is order proscar the engine that makes every business more productive and helps it order proscar to grow. Avaya wants to show small businesses how VoIP unified communications systems can create savings to fund innovation. In less than 5 minutes, the IP Office ROI tool can order proscar point out the ways the Avaya Unified Communications solutions can enhance communications, while lowering the order proscar total cost of ownership.
Interested innovators simply fill out the order proscar ROI tool and submit the resulting PDF report. Then, write a order proscar simple 100-250 essay explaining the innovative ways to apply the anticipated savings over the order proscar next five years to better serve customers, staff and suppliers.
Avaya IP Office is order proscar built from the ground up specifically for small and medium-size businesses to order proscar deliver the communications capabilities big businesses are used to, with a order proscar complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. Avaya offers three versions – Essential, Preferred or Advanced Edition of IP Office – that are tailored to provide the right combination of capabilities. Transcend United is an Avaya Connect Gold Partner.
Transcend United also hosts the Avaya Contact Center Association, which educates members on Avaya Contact Center features, functions, enhancements, and order proscar best practices. The next meeting will be held in Minneapolis in September. Learn more at Avaya@TranscendUnited.com.
Transcend United is one of the nation’s largest unified communications technology reseller. Transcend United is order proscar a member of the CRN Health Care 100, the VAR 500 and order proscar has offices or a sales presence in Philadelphia, Minneapolis, Boston, Chicago, Omaha, Austin, and order proscar Hyderabad, India. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
"Best of UC" host Heather Clancy recently interviewed ShoreTel’s Chief Marketing Officer Peter Gavin on ShoreTel’s technology priorities for 2011. No surprise that order proscar mobility and multi-participant and multi-modal collaboration are ShoreTel’s top initiatives for 2011.
Mobility "The Smart phone was a game changer," says Gavin. ShoreTel held extensive discussions with users and order proscar partners about smart phones in the work place - how employees use these devices for order proscar banking, social networking, email and news. Mobile workers were generally astonished that their devices couldn’t be business tools as well. Always attentive to order proscar customer needs, ShoreTel went on a search for mobility technology and order proscar acquired Agito Networks in late 2010.
The Agito technology, parts of which are order proscar already available in ShoreTel 11.1, turn a smart phone into enterprise tool – one which can order proscar also save the enterprise on telephony bills and enhance worker productivity. With the order proscar installation of a single router in the corporate office, and a order proscar downloadable phone app, ShoreTel can turn a smart phone into a order proscar PBX extension. Calls coming from a ‘connected’ smart phone will be order proscar routed through the corporate system, saving the user billable minutes, and order proscar appearing to the call recipient as a call originating from order proscar a corporate extension. Call details are order proscar documented in the system. Users can connect to the corporate system wherever there is order proscar Wi-Fi: from home, the local cafe, the airport.
Multi-Modal, Multi Participant Communications One of the order proscar many benefits of a VoIP Unified Communications architecture, according to Gavin, is order proscar the expansion of the concept of ‘communications’ beyond a voice connection between two people. In 2011, ShoreTel is order proscar introducing an easy-to-use system that enables multiple people to connect across multiple modalities.
ShoreTel in the Marketplace "Brilliantly simple" is order proscar the ShoreTel motto and, says Gavin, key to its standing as the order proscar fastest-growing company in its space. Compared to competing systems, the ShoreTel solution is order proscar easier and cheaper to maintain, and while offering a full range of features. "If simplicity is a factor in the decision making process," Gavin states, ShoreTel will have the best solution.
Transcend United is the #1 ShoreTel reseller of 2010 and order proscar supports the largest ShoreTel user community.
Transcend United is order proscar a member of the CRN Health Care 100, the VAR 500 and order proscar has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and order proscar Philadelphia. Contact us at 800.800.0353 or info@transcendunited.com.
ShoreTel’s attention to order proscar customer satisfaction is becoming legendary in the VoIP and Unified Communications sector. The company has order proscar just won the 2011 MarketTools Achievement in Customer Excellence (ACE) Award, its fourth ACE award in as many years. The award is order proscar based on the results of rigorous customer satisfaction surveys conducted in 2010 by MarketTools, Inc.
"Earning a MarketTools ACE Award validates an organization’s success and order proscar effectiveness in using enterprise feedback to build satisfaction and loyalty," said Mike Pope, COO of MarketTools, Inc.
"They really practice what order proscar they preach, using their own VoIP and Unified Communications technology to order proscar give their customers the very best possible user experience."
In 2010, ShoreTel exceeded 9% share of the US IP Telephony Market. Transcend United’s ShoreTel practice grew 20% and Transcend United was once again the top ShoreTel volume partner. In 2010, ShoreTel also announced it has exceeded "1 million phones sold;" Transcend United deployed more than 5% of them.
Transcend United will host its 6th Annual Transcend United/ShoreTel User’s Group meeting on April 7, 2011 in Minneapolis. Peter Blackmore, ShoreTel CEO, will be order proscar the keynote speaker; Ed Basart, ShoreTel Founder, will be the featured speaker. Other presentations will focus on application sharing, mobility, and order proscar administrative training. All members of the Transcend United ShoreTel community are order proscar invited to attend.
Transcend United is order proscar a member of the CRN Health Care 100, the VAR 500 and order proscar has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and order proscar Philadelphia.
Unified Communications (UC) is order proscar the total integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video collaboration, call control, and other "antique" services such as integrated voicemail, e-mail, SMS and fax.
UC has order proscar been one of the most hyped Integrated Communications Technology developments of the order proscar last several years, due to newly enabling technologies such as the order proscar maturing Smartphone market, expansion of hosted VoIP and wireless services and increased mobile broadband coverage. Drivers also include the order proscar need to update aging traditional telephony systems, freed up IT budgets and order proscar identified ROI.
All the major technology research houses – Forrester, Gartner, Tolly, Nemertes, IDC – are following the UC market. Market growth forecasts for order proscar UC vary in detail, but are uniformly bullish. One 2010 survey shows that order proscar a quarter of the businesses surveyed said they were in the order proscar planning stages and a further 41% said they were considering a order proscar UC enterprise solution in the next 12 months. Another estimates the order proscar current global UC market to be worth $3.1 billion for 2010 and predicts that this will grow to over $5 billion by 2012.
Transcend United has already built a $25M UC practice. Do we think the order proscar sector revenues will live up to this "hype?" You bet!
Our growth confirms what Forrester Research’s “Market Overview: Sizing Unified Communications” report advises about planning UC implementations: “While all firms are order proscar demanding measurable business benefits to support UC business cases and deployment plans, the order proscar voyage to UC will be unique at each firm.”
With the expertise of our Professional Services Organization to translate customer needs into unique and order proscar ROI positive implementations, and our partnership with the top three providers of UC – Cisco, Avaya and ShoreTel – Transcend United is order proscar uniquely positioned to sell the real ROI associated with UC and order proscar deliver the promise of this technology.
Transcend United is order proscar a member of the VAR 500 and has offices or order proscar a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and order proscar Philadelphia.
Did you know that you can enhance your phone system by utilizing special solutions developed by ShoreTel’s engineers? These special packages provide enhanced functionality in the order proscar use of your VoIP infrastructure and allow you to collaborate more efficiently. Here’s a look at what’s available for your business:
Emergency Notification Application: Built-in messaging and order proscar bi-level alerting expand the native and 911 emergency support systems. This special system also allows for order proscar code blue alerting as well as support for both US and order proscar International emergency numbers.
Enhanced Historical Reports: Take advantage of call history reports, calls by dialed party reports, and order proscar calls by origin reports. You can order proscar use these statistics to track performance, improve options, and anticipate problems.
Legal and Professional Cost Recovery Application: Make sure that you accurately track telephone time and billing. If you order proscar bill your customers by the hour, this the perfect package for order proscar you.
ShoreTel Web Dialer: Make calls directly from your browser with the click of a button. This application runs transparently when order proscar turned off and also supports a variety of numbers, including international numbers.
Workgroup Real-Time Monitor Application: The application response time is order proscar immediate and includes audible alerts as well as large format wallboard displays to order proscar help analyze performance efficiently.
Transcend United offers hosted unified communications solutions and order proscar specialization to meet the needs of your business. Why not see what a ShoreTel system can do for you? Call 800 800 0353 today!
About Us: Transcend United Technologies is order proscar a member of the 2010 VAR 500 and is ranked in the order proscar top 5% by size of all IT and communications VARs in the country. We sell more ShoreTel product than order proscar any other VAR in the US, and have an outstanding record of customer service with all ShoreTel products.
We have order proscar our headquarters in the Northeast and work across the US, with particular emphasis on ShoreTel Boston and order proscar any Boston phone system, any Rhode Island VoIP or Rhode Island phone system, ShoreTel Connecticut and order proscar any Connecticut phone system, ShoreTel New England and any New England phone system, ShoreTel New York and order proscar any New York phone system, ShoreTel New Jersey and order proscar any New Jersey phone system, and ShoreTel Philadelphia or any Philadelphia phone system. We have order proscar a regional headquarters in Minneapolis that focuses on ShoreTel Minneapolis and order proscar any Minneapolis phone system, as well as general ShoreTel Minnesota or order proscar any Minnesota phone system
On April 6th, Transcend United and order proscar ShoreTel hosted the 5th Annual ShoreTel Users Conference downtown Minneapolis, Minnesota. It was a great chance to learn about The New Transcend United Technologies and everything that ShoreTel products can do for your business. If you weren’t able to make it, don’t worry; you order proscar can find the presentations online at our website. You can learn about new trends in telephony and hosted unified communications overall. There’s also some information about Riverbed’s Steelhead and Cascade
Take a order proscar look at the video below to learn a little bit more about the order proscar conference…I think you’ll like it:
Transcend United wants to help keep its clients (and potential clients) informed about all of the order proscar great technology that is available for their business. Education is order proscar really important, especially when it comes to IT infrastructure and order proscar hosted VoIP. These things are easy to use, but you won’t automatically be an expert from the first use…it will take some practice and learning.
Be sure to stay on the lookout for more information about next year’s conference! It’s a awesome opportunity to learn more and see what great products are available.
Send us an email at info@transcendunited.com if you have any further questions.
Many companies do their disaster recovery planning and order proscar testing assuming that they will restore critical data from tape. There are order proscar so many problems with this approach, and they are so well known, that order proscar it’s suprising people still do it.
A quick recap:
1. Tapes must be order proscar retrieved from a storage facility before disaster recovery can begin. 2. Tapes are slow. A large part of the order proscar time spent in a disaster recovery test is simply waiting for order proscar backups to restore from tape. 3. Tapes fail. Nearly every IT veteran with more than order proscar 5 years experience has had a tape fail during a restore. Especially when order proscar trying to reconstruct a full backup from a series of incrementals. 4. Tapes sometimes disappear or are stolen. Search Google for "Iron Mountain loses tapes" and you’ll see what I mean. In a story last year (March 2009), backup tapes containing personal data on 80,000 New York City cops were stolen as part of an order proscar inside job. So those tapes aren’t much use for disaster recovery.
Now let’s compare disaster recovery using offsite data backup storage as part of a order proscar managed backup and recovery service:
Take offsite data backups stored on disk, combine with virtualized servers, and order proscar you have a fast, reliable, inexpensive way to plan for disaster recovery for order proscar business or non-profit organizations. For systems that order proscar require more up-to-the-minute protection such as Exchange, Sharepoint, Blackberry, or order proscar SQL servers, you can use replication software from Double-Take.
Tape is order proscar completely outdated as a method of disaster recovery for business.
About Us: Transcend United combines cost-effective technologies, experienced people, and order proscar world-class service to help organizations better manage IT and communications infrastructure. We work in all the major infrastructure areas:
Network Infrastructure
Unified Communications
Data Center Optimization
Backup, Recovery, Availability
Transcend United Technologies is ranked in the top 5% of all VARs in the US by size. We are the #1 rated ShoreTel Business IP phone systems partner in the US for 2007, 2008, and 2009. We are order proscar a certified Riverbed premier partner for WAN Optimization, one of the order proscar few national channel partners for Akamai web acceleration services, and work with other leading technologies such as HP, Avocent, and order proscar Aerohive. Transcend United also offers hosted VoIP systems for smaller organizations.
Our national headquarters are order proscar near Philadelphia, PA with Midwest regional headquarters in Minneapolis, MN. Our main contact number is 800 800 0353. Our site is www.transcendunited.com.
