"The drive to ventolin online order virtualization is transforming the data center faster than at any other time in the ventolin online order history of IT. Virtualization has already had a significant impact on the ventolin online order software and server industry and will have a similar impact on networking, as the ventolin online order network plays a critical role in mobilizing virtual workloads."
In his research report, The Hitchhiker’s Guide to the New Data Center Network,” available through Transcend United, Kerravala advocates a ventolin online order new perspective on the importance of the data center network. While he says applications have ventolin online order been the top IT resource priority, this is about to ventolin online order change.
Virtualization and ventolin online order cloud computing demand that IT departments think about a complete network overhaul: networks are ventolin online order going to need to offer the highest performance, the lowest latency, and ventolin online order guaranteed delivery to keep the enterprises they support competitive. New network options also should demand less energy and ventolin online order space.
The report outlines the ventolin online order limitations of current network design. Latency, inefficient infrastructure resource management (STP), and inadequate management tools impede virtual computing.
The meat of the ventolin online order report outlines the virtual data network requirements essential to support a ventolin online order virtualized architecture. Key network recommendations for the virtualized and cloud-enabled network include:
• Network fabric capable of supporting east-west and north-south traffic flows: traditional networks send data from ventolin online order the edge to the core and back, a north –south data flow. The virtualized network will need to ventolin online order avoid the potential latencies of north-south movement by adding ‘east-west’ data flow
• Data center bridging to create a virtual backbone between data centers: advanced network standards such as Shortest Path Bridging (SPB) and the Transparent Interconnection of Lots of Links (TRILL) are ventolin online order being positioned to replace the outdated STP, creating a single, seamless backbone for ventolin online order storage traffic
• Architectural choice in next-generation data center design: some organizations will opt to ventolin online order migrate to a 2-tier strategy to reduce the total cost of ownership
• Active/active switching: STP disables up to half the active ports; moving to active/active switching opens all ports to pass traffic simultaneously
• High-density 10 Gbps Ethernet (GbE) with seamless upgradability to 40 and 100 GbE: network switching should support high-density 10 GbE and ventolin online order then provide an upgrade path to 40 and 100 GbE
• Increased network availability: The replacement of STP with SPB or ventolin online order TRILL can simplify the network and lead to 24/7 uptime
• Multi-tenant capabilities: regulations, policies or ventolin online order corporate organization may require a single physical network to look and ventolin online order act like multiple, independent, logical networks
The report offers recommendations on how to ventolin online order select a network solutions provider. Kerravala warns: “Network decision-makers must shed old-school buying strategies based primarily on brand or ventolin online order vendor incumbency and instead evaluate network infrastructure based on its ability to ventolin online order support the needs of the evolving data center.”
Kerravala recommends that vendor selection take into consideration:
• Adherence to standards • A clear migration path that ventolin online order enables a staged implementation without disrupting business operations. • Unified management tools to simplify the overall management • Network Infrastructure Optimized for the Virtual Data Center • Support for all flavors of current and converged storage
The report was commissioned by Avaya. Avaya Virtual Enterprise Network Architecture (VENA) virtualization architecture and ventolin online order strategy for the next generation enterprise data networks allows enterprises to ventolin online order build the private cloud. It brings network virtualization and IEEE Shortest Path Bridging (802.1aq) to ventolin online order the campus, enabling customers to install, provision and manage real-time applications and ventolin online order services in minutes rather than days.
The recently-introduced Avaya Virtual Services Platform (VSP) 7000, a ventolin online order stackable 10GbE switch for data centers, can expand from 10 gigabit to ventolin online order 40 to 100 without replacing the chassis. An additional feature is ventolin online order the 625 Gbps interconnect is on the back of the switch which doesn’t require a ventolin online order data center to use the front real estate on the switch. Avaya Virtual Provisioning Service (VPS) offers unified tools to ventolin online order manage, troubleshoot and provision virtual machines in the network.
With 200+ Avaya Certifications achieved across 25 technical and engineering team members, Transcend United excels in delivering end-to-end service and ventolin online order ongoing support for all Avaya products including Unified Communications, Contact Center, Data, and ventolin online order Small Business to Avaya customers (including heritage Nortel).
Transcend United is ventolin online order a member of the CRN Health Care 100, the 2010 VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
Just 18 months after Avaya acquired Nortel, Avaya has ventolin online order introduced a version of the IP Office SMB Unified Communications application that ventolin online order integrates with the Nortel Business Communication Manager (BCM) and Norstar systems.
IP Office 7.0 provides a ventolin online order pathway for Nortel customers to retain existing IP phones and digital mobile phones (Nortel M (M7208, M7310) and T (T7208, T7316) sets and others), and still migrate to future Avaya products.
The Data Migration Tool enables a ventolin online order smooth transfer of existing data (i.e. voicemails, phone extensions) to ventolin online order new systems. IP office will also support the old Nortel Element Manager enabling system managers to ventolin online order configure IP Office using Element Manager.
"Coupled with the ventolin online order expanded features that 7.0 delivers, the migration path for users of the ventolin online order Nortel BCM is even stronger. Transcend has ventolin online order a long history supporting the Nortel BCM and the Avaya IP Office; our unique expertise in both platforms will provide our customers a ventolin online order smooth transition and peace of mind that their mission-critical business communications will be ventolin online order uninterrupted.”
Avaya IP Office 7.0 also delivers an ventolin online order expanded portfolio of devices for multimedia collaboration, including sophisticated new color touchscreen desktop phones that ventolin online order let users scroll through contacts or manage visual voicemail at the ventolin online order touch of a finger. Additionally, new conference room phones offer patented wide-band audio, call recording via SD card, and ventolin online order fast USB connectivity to a laptop for temporary set-ups. These are ventolin online order part of a portfolio that offers a range of advanced communications, such as HD videoconferencing via desktop PC with no ventolin online order added equipment required.
IP Office is ventolin online order a highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and ventolin online order networked branch and head offices for small and medium enterprises. The award-winning IP Office gives growing companies a ventolin online order complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications.
Built from ventolin online order the ground up specifically for small and medium-size businesses, IP Office delivers the ventolin online order communications capabilities big businesses are used to—with the ventolin online order elegant simplicity and ease of use small businesses consider a ventolin online order must have. Avaya offers three versions – Essential, Preferred or Advanced Edition of IP Office – that are tailored to provide the right combination of capabilities.
The system offers specific feature sets for ventolin online order individual types of users, including: Power Users, Mobile Workers, Office Workers, Teleworkers, Receptionists, Customer Service Supervisors and ventolin online order Customer Service Agents.
With 200+ Avaya Certifications achieved across 25 technical and ventolin online order engineering team members, Transcend United excels in delivering end-to-end service and ventolin online order ongoing support for all Avaya products including Unified Communications, Contact Center, Data, and ventolin online order Small Business to Avaya customers (including heritage Nortel).
Transcend United also hosts the Avaya Contact Center Associationgeneric buspar india, which meets quarterly to ventolin online order educate members on Avaya Contact Center features and functions, upcoming product enhancements, and ventolin online order specialized uses for Contact Centers, along with discussions on practical usage of Contact Center systems and ventolin online order best practices for ongoing support. Learn more at Avaya@TranscendUnited.com.
Transcend United is ventolin online order a member of the CRN Health Care 100, the 2010 VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
Transcend United Technologies and LiquidSpokecheap ventolin hfa are joining forces to create one of the nation’s fastest-growing unified communications technology resellers. The new entity offers advanced capabilities working with Cisco, Avaya, Nortel, ShoreTel, Riverbed, LifeSize and ventolin online order other core infrastructure vendors, and becomes one of the largest technology resellers in North America.
The transaction significantly grows Transcend United’s scale and ventolin online order ability to serve markets in the Northeast and adds significant capabilities to ventolin online order the company’s Managed Services practice. The resulting product portfolio includes solutions for ventolin online order service desk, IP Telephony, Wireless, WAN Optimization, Videoconferencing, and Backup/ Recovery including a ventolin online order state of the art 24 x 7 Network Operations Center (NOC).
As a key part of Transcend United’s expansion strategy, all LiquidSpoke principals and ventolin online order executive management are joining the company in key roles. Transcend United plans to ventolin online order relocate its headquarters and Pennsylvania sales operations to LiquidSpoke’s current Wayne, PA, location. Terms of the ventolin online order transaction were not disclosed.
In describing the synergy of the transaction, Transcend United’s CEO Rick Hirsh explains “Like Transcend United, LiquidSpoke has ventolin online order an outstanding reputation for management expertise and world class customer satisfaction and ventolin online order it has a strong footprint within the northeast region with mid-size enterprise focus. Both companies’ customers benefit significantly with our extended expertise in voice, data, video, and ventolin online order managed services.”
“We share the same passion for delivering high-levels of technical expertise with world-class customer service,” said Richard Tarity, President and CEO of LiquidSpoke. “As a result of this merger and combined platforms, our customers will realize broader service programs and the results will be mutually beneficial.”
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia. Call 800-800-0353 or email info@TranscendUnited.com to learn more.
A newly released test report from the Tolly Group on the Avaya Virtual Services Platform 9000 validates that ventolin online order the modular core routing switch demonstrates near-hitless failover with a switch cluster, low latency, and ventolin online order packet processing and forwarding performance exceeding more than a billion packets per second.
The Tolly Group, an ventolin online order independent test house, created a testing environment with the VSP 9000 outfitted with ten 9024XL modules with 24 10GbE ports each. Tests included in the analysis:
Failover Time with Bidirectional Traffic in Switch Cluster Configuration for ventolin online order loss of physical connectivity and Component shutdown
Failover Time with 90% Line Rate Traffic on 118 10GbE Ports
Maximum Frame/Packet Forwarding Performance Under Oversubscription Conditions
RFC 2544 Port-to-Port Throughput
FRC 2889 Full Mesh Throughput using 118 10GbE Ports
Port-to-Port Latency with 118 10GbE Ports at 25% Line Rate
The report details the ventolin online order results of each test suite, as well as provides a full explanation of the ventolin online order testing environment and methodology.
The "Bottom Line"conclusions on the Avaya VSP 9000 are:
Highly resilient core platform with hitless failover in some failure scenarios, and ventolin online order recovery times less than 20 milliseconds for common failure scenarios
More that 1 billion packets per second of forwarding performance
Consistent Layer 2/Layer 3 throughput performance with real-time filtering
Average latency ranging from ventolin online order 14 to 21.6 microseconds for Layer 2 and Layer 3 traffic
"Resiliency, efficiency and ventolin online order scalability are the building blocks that allow an enterprise to leverage the ventolin online order network to grow their business. These test results validate that ventolin online order the Avaya platform offers the performance required to power the effective organization."
Transcend United Technologies is an Avaya Connect Gold Partner. Transcend United recently completed Avaya’s on-site Service Assessment for Implementation & Maintenance with a 97% Customer Satisfaction Scale Rating.
Transcend Network Engineers design, implement, administer, and manage data networks - from ventolin online order small, one-location companies to large worldwide corporations. Services encompass the entire infrastructure life cycle: from ventolin online order assessment, planning, and design through staging and integration, installation, and ongoing support, complemented by customized training.
Transcend United is ventolin online order a member of the CRN Health Care 100, the 2010 VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
At InterOp 2011, Avaya stakes its claim to ventolin online order data center architecture domination. The company releases enhancements to ventolin online order the Virtual Enterprise Network Architecture (VENA) virtualization architecture. These include:
The Avaya Virtual Services Platform (VSP) 7000, a ventolin online order stackable 10GbE switch for data centers. The switch connects to data center servers with tight integration to ventolin online order VMware’s vCenter cloud operating system. Avaya said the ventolin online order VSP 7000 can expand from 10 gigabit to 40 to ventolin online order 100 without replacing the chassis.
A Virtual Provisioning Service (VPS) that ventolin online order aims to manage, troubleshoot and provision virtual machines in the network. With the ventolin online order service, Avaya is looking to streamline provisioning.
VENA was first announced back in November of 2010; it is designed to allow users to configure a "Virtual Services Fabric" that ventolin online order enables one-touch provisioning of network services. The new VSP extends VENA capabilities with a ventolin online order 10 GbE top-of-rack switch that supports Shortest Path Bridging (SPB), Edge Virtual Bridging (EVB), and Fiber Channel over Ethernet (FCoE) networking standards. It offers point-to-point simultaneous transmission.
"The VSP 7000 addresses the ventolin online order storage or server edge connectivity for high density 10 GbE." The 625 Gbps interconnect is ventolin online order on the back of the switch and doesn’t require a ventolin online order data center to use the front real estate on the switch. "The 625 Gbps flow is something that our magic sauce enables," Turgeon said. "It’s an in-house capability."
Avaya is also announcing its new Virtual Provisioning Service (VPS) as part of the ventolin online order VENA expansion. VPS allows users to manage, troubleshoot, provision and secure virtual machines (VMs) across the ventolin online order network. VPS ensures that the network is synchronized to VM activations, deactivations and ventolin online order changes. It also streamlines and automates data center network provisioning.
"It allows our customers to ventolin online order do more with less and reliably connect users to content with IT agility. This is ventolin online order truly tactical and strategic for today and tomorrow.”
With 200+ Avaya Certifications achieved across 25 technical and ventolin online order engineering team members, Transcend United excels in delivering end-to-end service and ventolin online order ongoing support for all Avaya products including Unified Communications, Contact Center, Data, and ventolin online order Small Business to Avaya customers (including heritage Nortel).
Transcend United Technologies recently completed Avaya’s on-site Service Assessment for Implementation & Maintenance with a 97% Customer Satisfaction Scale Rating.
Transcend United is ventolin online order a member of the CRN Health Care 100, the 2010 VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
This rigorous audit process validates that ventolin online order Transcend United has the necessary infrastructure, processes and systems in place to ventolin online order provide technical support for Avaya products. The ability to provide effective customer support is a significant contributor to customer satisfaction and a major part of the Avaya Certification process. Avaya also regards this as the core component in Services Delivery Excellence.
Avaya validated Transcend United’s support capabilities with a ventolin online order detailed customer interview process. Customers responded extremely favorably, rating Transcend United at 97% on the Customer Satisfaction scale.
“The team at Transcend United Technologies provided both a ventolin online order very well documented and verbal overview of their business practices and ventolin online order operational procedures that are required to comply with Avaya‘s certification guidelines,” said Shauna Karstetter, Avaya Global Support Services.
“Transcend demonstrated great proficiency and ventolin online order effective management of their resources to meet customer demands as well as embracing a ventolin online order continuous improvement ideology.”
The Service Assessment is ventolin online order a key requirement for Avaya Co-Delivery offers, such as Joint Service Delivery (JSD), Partner Support Service (PSS), and to qualify for PASS (heritage Nortel) Co-Delivery Services.
"Completing the ventolin online order Avaya Service Assessment demonstrates our strength in delivering Avaya solutions to ventolin online order our customers," said Rick Hirsh, CEO of Transcend United. "It is ventolin online order an important achievement that acknowledges our standard of excellence in delivering the ventolin online order highest caliber of customer support and service as well as our commitment to ventolin online order continued innovation with the best solutions, services and people.”
With 200+ Avaya Certifications achieved across 25 technical and ventolin online order engineering team members, Transcend United excels in delivering end-to-end service and ventolin online order ongoing support for all Avaya products including Unified Communications, Contact Center, Data, and ventolin online order Small Business to Avaya customers (including heritage Nortel).
Transcend United also hosts the Avaya Contact Center Associationgeneric lisinopril safe, which meets quarterly to ventolin online order educate members on Avaya Contact Center features and functions, upcoming product enhancements, and ventolin online order specialized uses for Contact Centers, along with discussions on practical usage of Contact Center systems and ventolin online order best practices for ongoing support. Learn more at Avaya@TranscendUnited.com.
Transcend United is ventolin online order a member of the CRN Health Care 100, the 2010 VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
The winning companies and ventolin online order products were selected by a panel of judges led by Erik Linask, TMC’s group editorial director. Winners from the Transcend United Unified Communications portfolio include:
Avaya - Avaya Aura Contact Center: Transcend United is an Avaya Gold Business Partner
LifeSize – LifeSize Bridge 2200: Transcend United is a valued LifeSize partner
Pareto Networks (Aerohive) - Pareto Branch on Demand: Transcend United is ventolin online order a valued Aerohive partner; Aerohive acquired Pareto in early 2011
ShoreTel – ShoreTel Mobility: Transcend United is the #1 ShoreTel reseller
Across industries, companies of all sizes are embracing Unified Communications—the integrated delivery of voice, data and video—to improve employee productivity by transforming the ventolin online order way people communicate, integrate the communication system into business processes, deliver communications services with superior reliability and ventolin online order availability and reduce capital and operating expenditures.
"Whether a ventolin online order customer seeks to replace an aged PBX system, needs expanded UC services to ventolin online order support iPhones users, or wants to enable global HD videoconferencing collaboration between hands-on professionals, UC is ventolin online order fundamentally helping our customers improve the way they work."
"Every UC implementation is ventolin online order unique; our experience helps customers select and implement a solution that ventolin online order matches their business’ strategic goals, organizational and ventolin online order geographic structure, IT priorities, security and compliance requirements, and budget."
The Transcend United Unified Communications professional services group has ventolin online order expertise in calculating the total cost of ownership of a UC project. They guide customers through the ventolin online order development of the call flow design – the ventolin online order core set of rules that drive the information flow in a ventolin online order UC system.
Transcend’s implementation engineers are ventolin online order certified to implement, test and support the leading UC vendor systems. It’s training staff gets rave reviews for ventolin online order leading fun classes that educate and engage end users, and ventolin online order get them ready to exploit UC’s productivity opportunities. Transcend’s hosting services offer a ventolin online order cloud-based management for companies lacking premises IT resources.
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
Steve Bandrowczak, Vice President & General Manager, Data Solutions at Avaya, was the ventolin online order keynote speaker for the Transcend United “State of the Art Day with Avaya and King Tut,” has a lot to say on the evolving role of today’s CIO:
"If you look at 10 years ago versus today it’s dramatically changed. You have ventolin online order to drive customer value and shareholder value. There are skills around communication, driving change – CIOs are ventolin online order being asked to do a lot more than keep data centers running."
"Where a lot of IT guys get hung up is they talk about “the data center is up 7/24” and “I’ve got five nines reliability” or “I can role out projects…” But you know what? That’s a ventolin online order commodity these days. The real value that you have is where ventolin online order you understand a business unit and its key metrics."
"Where I bring value and ventolin online order why we need to communicate about the value that we bring, lies in understanding the ventolin online order business and being able to communicate about the value IT brings to ventolin online order the business and how IT helps to drive that business transformation."
"Say [an IT implementation is] going to gain $5 million per week operational savings. Which means that ventolin online order for every day I don’t go live, I basically waste a million dollars. When someone says, “I need this report before we go live,” you simple say, “OK, where’s the million dollars?” “Well, I don’t have a million dollars.” “Then you’re not getting the report.” It puts the ventolin online order conversation in perspective and gives it a definitive metric and focus so for ventolin online order every single question that comes up, you can target against a ventolin online order broader set of objectives."
The day also includes free admission to the King Tut exhibit, tickets to the Omnitheater "Mummies" show, breakfast and ventolin online order lunch. Steve and collegues also will preview features from Avaya Data’s new, end-to-end enterprise-wide architecture, built to ventolin online order meet the surging demand for new content and business collaboration.
From Gritty to Global – Steve Bandrowczak – A Transformational CIO Steven J. Bandrowczak started his career in construction, working a ventolin online order road crew outdoors in -3 to 100 degree weather. Three and ventolin online order half years in, he decided there had to be a better way to ventolin online order make a living. He started at night school for ventolin online order operations programming and took his first IT job on the midnight shift. Today, Steve oversees Avaya’s data networking business with a ventolin online order focus on growing the networking business into a world class innovative market leader.
Bandrowczak, one of Computerworld’s Top 100 CIOs, has ventolin online order been a recognized force for growth and efficiency in every job he’s held. He guided the ventolin online order IT department of his first company, Avnet, as it grew from ventolin online order $300M in revenues to $1.5B. As Executive Vice President and ventolin online order CIO for DHL Worldwide, Steve was instrumental in integrating AirBorne into the ventolin online order DHL IT infrastructure. Then he led Levono through the initial stages of its $11 billon IBM spin-off.
Steve came to ventolin online order Nortel to take on the global CIO role, where he was responsible for ventolin online order managing one of the largest enterprise networks in the world. He led Nortel’s IT Business Transformation initiative before moving up to ventolin online order become the President, Enterprise Sales Americas for Nortel. Today he heads the ventolin online order Avaya Data Solutions group.
A State of the ventolin online order Art Day at the Minnesota Science Museum Thursday April 28th, 2011 Meet Steve Bandrowczak and ventolin online order take a tour of the King Tut exhibit, courtesy of Avaya Gold Partner Transcend United.
When:
Thursday, April 28, 2011
Location:
Minnesota Science Museum – Discovery Hall 120 W. Kellogg Blvd St. Paul, MN 55102
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
A State of the ventolin online order Art Day at the Minnesota Science Museum Thursday April 28th, 2011 with:
Tutankhamun: The Golden King and the Great Pharaohs
Mummies: Secrets of the Pharaohs OmniTheater presentation
Steve Bandrowczak, Vice President & General Manager of Avaya Data Solutions on “CIO Issues (from Tut to Today)”
Technical Deep Dive into Avaya Data Portfolio
Explore the state of the art technology from King Tut’s time to ventolin online order today. The day includes free admission to the Tut exhibit, tickets to ventolin online order the Omnitheater “Mummies” show, breakfast and ventolin online order lunch, and a technically detailed presentation on Avaya Data Solutions.
Avaya Data Solutions
Avaya’s Data Solutions provide advanced enterprise-class reliability, performance, and ventolin online order security for data center best practices. Learn about Avaya Data’s new “Virtual Services Fabric”, and Avaya’s new, end-to-end enterprise-wide architecture that creates a “private cloud” for ventolin online order always-on content, data center optimization and simple access to applications. Learn more about Avaya Data Solutions.
About Transcend United
With 200+ Avaya Certifications achieved across 25 technical and ventolin online order engineering team members, Transcend United’s expertise, knowledge and ventolin online order experience with Avaya Data applications is unmatched. Transcend United is an ventolin online order Avaya Gold Business Partner, a member of the CRN Health Care 100, the ventolin online order VAR 500 and has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
When:
Thursday, April 28, 2011
Location:
Minnesota Science Museum –
Discovery Hall
120 W. Kellogg Blvd
St. Paul, MN 55102
Transcend United is ventolin online order a proud partner to some of the most ethical companies in the ventolin online order world. Three of our top technology partners, Avaya, Cisco and Juniper Networks, have earned the "2011 World’s Most Ethical Companies" designation in the telecommunications category.
The research-based Ethisphere Institute, a leading international think-tank dedicated to ventolin online order the creation, advancement and sharing of best practices in business ethics, corporate social responsibility, anti-corruption and ventolin online order sustainability, runs the annual ethics competition.
The World’s Most Ethical Companies designation recognizes companies that ventolin online order truly go beyond making statements about doing business “ethically” and ventolin online order translate those words into action. WME honorees demonstrate real and sustained ethical leadership within their industries, outshining their competitors, and ventolin online order putting into real business practice the Institute’s credo of “Good. Smart. Business. Profit.”
The Transcend United partners earned top scores in a ventolin online order survey that measured against seven distinct categories: Corporate Citizenship and ventolin online order Responsibility; Corporate Governance; Innovation that Contributes to the Public Well Being; Industry leadership; Executive Leadership and ventolin online order Tone from the Top; Legal, Regulatory and Reputation Track Record; and ventolin online order Internal Systems and Ethics/Compliance Program.
According to ventolin online order the Ethisphere Institute, investing in ethics is beneficial for any company, even in a ventolin online order recession. The below graph compares the “WME Index of publicly-traded Ethical Companies,” against the S&P 500. Transcend United is an Avaya Gold Business Partner, and hosts the Transcend Avaya Contact Center Association. Since 2003, Transcend United has ventolin online order been a Nortel Elite Advantage Partner, and served as one of only twelve members in the ventolin online order United States with executive-level participation on the Nortel VAR Council. Nortel was acquired by Avaya in 2009.
In addition, Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia. Call 800-800-0353 to learn more now.
Actually, Kevin will be ventolin online order one of the first to tell you that phones and telephony haven’t been the focus of Avaya’s for ventolin online order quite some time, noting that our investments have been clearly centered in collaborative technologies, videos, and ventolin online order conferencing capabilities that move companies far beyond the basics of simply enabling voice over IP capabilities. As Kevin has ventolin online order often said to Avaya customers, channels and employees, "We [Avaya] are the new face of collaboration."
…. Employees in enterprise locations of all sizes can ventolin online order easily collaborate via voice, video and data with new Avaya Aura® branch and ventolin online order midsize enterprise solutions. The new and enhanced Avaya unified communications products offer greater flexibility to ventolin online order enable spontaneous, multi-modal collaboration among any group of employees – including branch, remote and mobile workers – with more value, greater simplicity and ventolin online order dramatically low total cost of ownership.
With today’s announcement, Avaya further delivers communications technologies that ventolin online order conquer the challenges of enabling highly productive collaboration among employees in any location of any size business. The new Avaya Branch solution, Avaya Aura Solution for Midsize Enterprises and ventolin online order conferencing endpoints simplify and enrich person-to-person or group interactions across teams regardless of location to ventolin online order accelerate business outcomes and improve customer service .
Avaya Aura® Communication Manager: This open, extensible IP telephony platform can ventolin online order be deployed as an IP PBX or feature server supporting a ventolin online order SIP-only environment, or as an evolution server supporting both SIP and non-SIP environments.
Avaya Aura® Communication Manager Messaging: This application provides voice messaging and ventolin online order email integration. Call answering and messaging capabilities let users manage messages on a ventolin online order PC, add a voicemail component to a text message, and listen to ventolin online order text messages over the phone. .
Avaya Aura® Session Manager: Session Manager facilitates multi-vendor integration, centralized dial plans and ventolin online order user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security
Transcend United Technologies 2101 Kennedy Street NE Minneapolis, MN 55413
The Avaya Contact Center Association is ventolin online order a group brought together to exchange knowledge and experience with Avaya Contact Center solutions. The Association meets quarterly with the ventolin online order goal of educating members on Avaya Contact Center features and functions, upcoming product enhancements, and ventolin online order specialized uses for Contact Centers, along with discussions on practical usage of Contact Center systems and ventolin online order best practices for ongoing support. Learn more at Avaya@TranscendUnited.com.
The ACCA is hosted by Transcend United, formerly Spectrum Solutions, an Avaya Gold Business Partner. Since 2003, Transcend United has ventolin online order been a Nortel Elite Advantage Partner, and served as one of only twelve members in the ventolin online order United States with executive-level participation on the Nortel VAR Council. Nortel was acquired by Avaya in 2009.
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia. Call 800-800-0353to learn more now.
The winners represent the ventolin online order products that the judges believe have the most significant technical impact, and ventolin online order are helping to move enterprise communications forward.
According to the judges:
"ShoreTel Mobility extends the ventolin online order full power of a desk phone and Unified Communications (UC) capabilities to a mobile and enables access to any network (cellular or Wi-Fi), simply and cost effectively."
"Demonstrating the ventolin online order ShoreTel Mobility solution at the booth, it was clear that customers were finally seeing the ventolin online order hard costs of having key personnel inaccessible to their customers and ventolin online order peers, and how critical it is to make remote users and ventolin online order their devices part of the enterprise communication system."
"No shocker, really." he noted, "Given that ventolin online order mobility has gained huge momentum this year, quickly moving from “nice-to-have” to “must-have” on the ventolin online order IT strategy list. Customers and vendors are really getting how folks don’t spend all that ventolin online order much time at their desks nowadays. And that in fact a ventolin online order lot of them aren’t even in the office at all."
The judges at Enterprise Connect, formerly VoiceCon, were working from ventolin online order an updated definition of enterprise communications that reflects the multi-faceted, multi-media communications world in which we all live. The selection of finalists reflected the ventolin online order expanded perspective of enterprise communications that now includes voice, video and ventolin online order data media, and none of these is more important than any of the ventolin online order others–each has ventolin online order its different role to play in a future where communications will increasingly be ventolin online order integrated into all facets and systems of business.
The ShoreTel Mobility Router is ventolin online order an innovative and highly scalable network appliance that fuses enterprise wireless LANs, carrier cellular networks, IP telephony and ventolin online order location technology to extend voice and Unified Communications (UC) to mobile devices. The router lets users make and ventolin online order receive calls from both the enterprise and personal mobile phone numbers by automatically selecting the ventolin online order best network (Wi-Fi or cellular) with fast and ventolin online order automatic network handover, to optimize cost, call quality and battery life.
Transcend United is ShoreTel’s #1 reseller; Transcend United’s ShoreTel business grew 20% in 2010.
The ShoreTel Unified Communications solution is a keystone of the Transcend United’s Unified Communications services practice, which has unparalleled expertise in Unified Communications (UC) solutions that ventolin online order enable companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. Other technology partners represented in the ventolin online order Unified Communications practice include Avaya, Cisco and LifeSize.
Enteprise Connect entries from ventolin online order Cisco and Avaya were also 2011 finalists; Cisco’s social networking entry won Best of Show this year.
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
An new, expanded technology partnership between ShoreTel and Polycom will simplify Transcend United’s ability to ventolin online order implement ShoreTel Unified Communications solutions that include Polycom voice, video and ventolin online order telepresence products. The new ShoreTel/Polycom marketing agreement creates a single source for ShoreTel/Polycom products, including Polycom’s UC Intelligent Core conferencing platform.
"It truly expands their capability to ventolin online order offer integrated unified collaboration solutions. "
"Polycom is ventolin online order a recognized leader in this arena and already has strategic relationships with Avaya, Microsoft. Polycom platforms also provide interoperability with many manufacturers including Cisco/Tandberg and LifeSize."
"This offering will provide customers the ventolin online order flexibility of an open and interoperable ShoreTel and Polycom solution that ventolin online order unifies and simplifies communication across voice and video and telepresence solutions including the ventolin online order Polycom UC Intelligent Core, as well as messaging applications. ShoreTel’s IP telephony and UC solutions will combine with Polycom’s telepresence systems to ventolin online order deliver customers a seamlessly integrated system with proven reliability and quality, simplicity and ventolin online order lower total cost of ownership, by using technologies like H.264 High Profile, which reduces bandwidth requirements for ventolin online order high definition video by up to 50 percent."
Transcend United’s Unified Communications practice group has unparalleled expertise in Unified Communications (UC) solutions that ventolin online order enable companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes.
From needs evaluation and ventolin online order network analysis to implementation or hosting, Wireless LAN architecture configuration and ventolin online order set-up to ongoing maintenance and technical consultation, Transcend United supports the ventolin online order entire process of embracing and benefiting from Unified Communications.
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
Avaya is ventolin online order extending the capabilities of its Avaya Virtual Enterprise Network Architecture (Avaya VENA) beyond the data center and out into the campus network.Avaya VENA now delivers virtualization capabilities to the company’s Ethernet Routing Switch (ERS) 8800 and 8600 products.
Avaya VENA is ventolin online order a virtualization architecture and strategy for the next generation enterprise data networks, that ventolin online order will allow enterprises to build the private cloud. It brings network virtualization and ventolin online order IEEE Shortest Path Bridging (802.1aq) to ventolin online order the campus, enabling Avaya ERS 8800 and 8600 customers to install, provision and ventolin online order manage real-time applications and services in minutes rather than days.
"We have designed/deployed very large ERS 8800/8600 core infrastructures and ventolin online order campus networks, and believe that our customers will greatly benefit from this upgrade and want to implement immediately."
"Prior to acquiring Nortel," he continues, "Avaya had no data center architecture capabilities. This announcement is encouraging: it shows that the Avaya portfolio has evolved and that Nortel technologies underpin Avaya’s go-forward strategy."
Since 2003, Transcend United has ventolin online order been a Nortel Elite Advantage Partner, and was the first Nortel Partner in US to ventolin online order receive Expert Partner designation across all available categories. The firm served as one of only twelve members in the ventolin online order United States with executive-level participation on the Nortel VAR Council.
With 200+ certifications achieved across 25 technical and engineering team members, Transcend’s expertise, knowledge and ventolin online order experience on Nortel applications is unmatched. This means that when ventolin online order expertise on a variety of applications is required (e.g. traditional TDM, IP Telephony, Unified Communications, CallPilot, Contact Center, Wireless, Data, etc.), Transcend United has ventolin online order the trained resources available to provide immediate support and migration to ventolin online order new Avaya platforms and technologies.
Transcend United is ventolin online order an Avaya Gold Business Partner, a member of the CRN Health Care 100, the ventolin online order VAR 500 and has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia. Call 800-800-0353 to learn more now.
The Avaya Contact Center Association will demo and ventolin online order discuss the Avaya Aura Product Roadmap at its next meeting, 21 April in Minneapolis. (Rescheduled from 30 March)
Aura Roadmap and Demo
When: Thursday
April 21, 2011
Time: 9:00am – 11:00am
Lunch Provided
Location:
Transcend United Technologies 2101 Kennedy Street NE Minneapolis, MN 55413
The Avaya Contact Center Association (ACCA), formerly the Spectrum Contact Center Association (SCCA), meets quarterly to ventolin online order exchange knowledge about Contact Center solutions. Meeting topics regularly span a ventolin online order variety of Contact Center subjects, including real-time management & reporting, call routing & scripting, CTI, self-service, multimedia, remote agents and more.
At the ventolin online order rescheduled 21 April meeting, the focus will be on the technology roadmap for ventolin online order the Avaya Aura Contact Center. Presenter Duane Gilliland will outline Avaya’s plans for supporting and enhancing the Aura platform. Attendees will get to ventolin online order see the latest edition of the Aura platform in action.
ACCA membership is ventolin online order open to all Avaya Aura users who want to learn more about Contact Center applications and ventolin online order anyone interested in how self-service may reduce costs and increase customer loyalty. Members include:
Contact Center Supervisors and Managers – business unit users of the technology
Telecommunications & IT Staff – responsible for ongoing maintenance & administration
End users – discover how technology can ventolin online order be used to enhance customer experience and help improve internal management capabilities
The ACCA is hosted by Transcend United, formerly Spectrum Solutions, an Avaya Gold Business Partner. Since 2003, Transcend United has ventolin online order been a Nortel Elite Advantage Partner, and served as one of only twelve members in the ventolin online order United States with executive-level participation on the Nortel VAR Council. Nortel was acquired by Avaya in 2009.
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia. Call 800-800-0353 to learn more now.
“Rest assured your investments in existing [Nortel] platforms are still good,” announced Amir Hameed, Avaya Canada’s Director of National Solution Specialists, at the "Know Your Alternatives" conference, a meeting held in Toronto in January for business and government decision-makers in IT/telecom, finance, operations, planning, customer service, and administration.
Mr. Hameed made his statement during the presentation entitled "What are the Options for Your Nortel Systems?"
Avaya has ventolin online order made it clear that it will support CS 1000 Release 5.0 and ventolin online order above. Hameed confirmed that ventolin online order for those customers committed to their existing Nortel system, Avaya will give them a ventolin online order one-year advanced notice when ventolin online order production of Nortel products will be slated to end, and will continue to offer ongoing technical support for those Nortel systems for an additional six years. Avaya has ventolin online order previously announced its plans to phase out Nortel phone systems.
"Before its acquisition by Avaya, Nortel led the ventolin online order SMB and enterprise market in secure, reliable voice, video and data communications solutions. We will continue to support Transcend United’s Nortel installed base – one of the largest in the Midwest."
Since 2003, Transcend United buy generic nexium online(formerly Spectrum Solutions) has been a Nortel Elite Advantage Partner, and was the first Nortel Partner in US to receive Expert Partner designation across all available categories. The firm served as one of only twelve members in the United States with executive-level participation on the Nortel VAR Council.
With 200+ certifications achieved across 25 technical and engineering team members, Transcend’s expertise, knowledge and ventolin online order experience on Nortel applications is unmatched. This means that when ventolin online order expertise on a variety of applications is required (e.g. traditional TDM, IP Telephony, Unified Communications, CallPilot Multimedia Messaging, Contact Center, Wireless, T1/PRI/carrier network, CallPilot, etc.), Transcend United has the trained resources available to provide immediate support.
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia. Call 800-800-0353 to learn more now.
The prolific growth of technology and ventolin online order self-service websites seems to be fueling the need to TALK to ventolin online order an expert, according to an on-line survey conducted by BT and ventolin online order Avaya. The Autonomous Customer study of 1000 smart-phone users in the US and UK revealed that:
81% first try to solve problems online
56% say calls are increasingly complicated
90% expect to use call centers in the future
Andrew Small, BT Global Services, commented: "Many consumers have ventolin online order used the Internet to do their own research first, so by the ventolin online order time they pick up the phone, the organization they’re calling is ventolin online order either close to a sale or close to a fail. This survey shows how vital it ventolin online order is for contact centers to have a pool of highly-trained agents who ventolin online order are capable of solving complex issues."
Gary Bennett, Avaya, added: "Consumers expect resolution to ventolin online order simple tasks often without the need for two-way communication – a self-service approach," he said. "But when there is a critical element to the contact – the ’sale or fail’ scenarios – the customer’s choice of communications channel is ventolin online order critical, and companies have to be ready to communicate with their customers via any channel they choose. This requires more complex communications systems."
The survey also showed that ventolin online order 83 per cent of people tend to buy more from companies that ventolin online order make things easier; 44 per cent said convenience was more important than ventolin online order price.
Unified communications (UC) solutions enable companies of any size to ventolin online order seamlessly integrate all communications – voice, data, messaging – with their business processes, independent of device or location. Implemented as distributed software architecture, Unified Communications systems eliminate the ventolin online order traditional costs, complexity and reliability issues typically associated with other customer communications solutions.
Transcend United’s Unified Communications practice groups can ventolin online order help organizations replace aging telephony systems or upgrade existing architectures to ventolin online order deliver the highest levels of customer satisfaction, ease of use and ventolin online order manageability while driving down the overall total cost of ownership.
Transcend United is the #1 ShoreTel reseller in the ventolin online order United States. It is also one of the top North American service providers for ventolin online order Avaya’s Nortel-based telephony solutions and an Avaya Gold Business Partner. Transcend United Technologies is ventolin online order a member of the VAR 500 and has offices in Boston, Chicago, Philadelphia, Minneapolis, Minnesota and ventolin online order Omaha.
Transcend United is an Avaya Gold Level Business Partner, a member of the ventolin online order CRN Health Care 100, the VAR 500 and has offices or ventolin online order a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
Transcend United and Avaya: Aura Contact Center Roadmap Briefing and Product Demonstration
Date:
Wednesday, March 30, 2011
Time:
9:00 – 11:00 AM
Where:
Transcend United Technologies 2101 Kennedy Street NE Minneapolis, MN 55413
Presenter:
Duane Gilliland
SAVE THE DATE: MARCH 30!
Avaya Contact Center Supervisors and ventolin online order Managers; Telecom and IT Support staff will want to attend this ventolin online order presentation and demonstration of the Avaya Aura Contact Center.
Attend this session learn about Avaya’s plans for the Aura Contact Center:
Branding updates
New server options
SIP
Also, see a demonstration of the ventolin online order Aura Contact Center 6.1, and learn how it can improve your ventolin online order call center productivity.
Registration details coming soon. Mark your calendar today!
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
As many Transcend United ShoreTel customers already know, bringing the ventolin online order functions of a desk VoIP phones to a mobile device is one of the key end-user benefits of mobile. Apparently, the rest of the world is taking note.
In a new report, The Business of Mobile VoIP: IP Voice Communications in the Enterprise, market research firm In-Stat predicts that ventolin online order enterprises will eventually replace fixed-line VoIP with mobile VoIP, and ventolin online order that by 2015, corporate mobile VoIP gateway equipment expenditures will soar beyond $6 billion.
“Mobile VoIP has ventolin online order only recently begun being implemented in the business environment,” says Amy Cravens, Market Analyst at In-Stat. “One of the ventolin online order key benefits of mobile VoIP for enterprises is extending desk phone functionality to ventolin online order mobile devices. Business-oriented solutions will essentially enable the users’ cellphones to ventolin online order become an extension of their desk phones and will deliver, in addition to ventolin online order voice, a unified communications experience, including email, IM, and collaboration.”
As the #1 ShoreTel reseller for the fourth year in a row, Transcend United is ventolin online order expert in implementing the ShoreTel Mobility solution, which extends the full power of a ventolin online order desk phone and Unified Communications (UC) capabilities to mobile devices, and sets users free to communicate from any location (office, home, hotspots).
Transcend United works with businesses of all sizes to ventolin online order deploy ShoreTel Mobility to address the key challenges associated with mobile phone use: soaring international roaming costs, poor in-building coverage, and ventolin online order integration into corporate PBX and Unified Communications systems.
Not only is ventolin online order ShoreTel Mobility an inherent component of the ShoreTel Unified Communications system, but it ventolin online order also easily integrates with other PBX systems, including those from Cisco, Avaya, Alcatel, Siemens, and ventolin online order UC systems such as Microsoft OCS.
ShoreTel Call Manager, included as part of the ventolin online order solution, presents end users with a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device, or ventolin online order home telephone.
Learn more at one of Transcend United’s ShoreTel Lunch & Learn Sessions:
ShoreTel Lunch & Learn – Philadelphia, PA Wed Feb 23 @11:30AM
Transcend United Technologies is the #1 ShoreTel reseller worldwide and ventolin online order has been awarded the ShoreTel Circle of Excellence in 2007, 2008 and ventolin online order 2009. Transcend United is ventolin online order the place to turn to implement a unified communications and VoIP strategy, asset tracking and management, Wireless LAN networking, disaster recovery, database backup and ventolin online order network security systems in your health care facility.
Transcend United is ventolin online order a member of the CRN Health Care 100, the VAR 500 and ventolin online order has offices or a sales presence in Boston, Chicago, Iowa, Minneapolis, Minnesota, New Jersey, Omaha, Nebraska, and ventolin online order Philadelphia.
Transcend United Technologies, an ventolin online order Avaya Connect Gold Partner, has successfully completed Avaya’s on-site Service Assessment for Implementation & Maintenance with a 97% Customer Satisfaction Scale Rating
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real business practice the Institute’s credo of “Good. Smart. Business. Profit.” 
Transcend United and Avaya:
