Database integration with LiquidPop means quicker decision making for your users

LiquidPop, from Transcend United, is a useful tool for sales reps, call center agents and supervisors who make outbound calls and receive inbound calls. LiquidPop enables a computer and a telephone to work together, especially with inbound/outbound call blending.

A higher level of customer service

On an incoming call, LiquidPop performs a lookup on your existing database and presents the user with key information about the caller on their PC, enabling your users to make quicker decisions on all calls and instantly gain access to key client data which gives your customers a higher level of service.

Key benefits

• Presents custom data to users
• Integrates with most any database
• Quick customization and deployment
• Provide users with real-time information
• Improves decision making ability